Job summary
Healthcare Support Worker - B3
Do you want to work with the best in the world?
We have an exciting opportunity for a motivated band 3 staff Health Care Assistant.
St Bartholomew's Hospital, the oldest hospital site in England, is home to world-leading cardiac and cancer centres, providing state of the art treatment to our patients in the very heart of the City of London. We offer ECMO, complex electrophysiology and are a leading provider of stem cell transplantation and immunotherapy for cancer treatment. We also are one of the top five busiest Heart Attack Centres in the UK and home to the largest Atrial Fibrillation Ablation centre in Europe.
Here at Barts Heart Centre we have 10 cath labs that provide treatment for patients undergoing a variety of elective procedures, interventional, electrophysiology and TAVI. Our cardiac catheter labs also support our nationally recognised emergency heart attack, arrhythmia and structural pathways. We also provide specialist cardiology services for heart failure, endocarditis, grown up congenital heart and inherited cardiac conditions.
If this role interests you and you would like further information prior to applying please contact Senior Sister Maria Tsiatsiani Maria.tsiatsani@nhs.net or Senior Sister Marcella Odore m.odore@nhs.net
Main duties of the job
You will have an opportunity to rotate internally between Cardiology Intervention, Electrophysiology in order to develop a full range of skills and be supported with in house training.
You will need significant experience in cardiology cath lab and be able to demonstrate advanced knowledge. You will be expected to take an active role in helping us to continuously improve on our patient centred care.
Excellent communication skills are essential with a proven ability to support; mentor & line manage junior staff. Applicants will be expected to support the Senior Sister and Charge Nurse both clinically and operationally with the role offering significant development opportunities for the successful candidate.
Our Cath lab is lucky enough to have their own dedicated Education Sister who supports all staff in their development and works closely with new starters.
Click on the link below to see one of our Cath lab nurses story and our day to day running of the Cath labs:
https://www.youtube.com/watch?v=9GBnkVzGR7k
The hospital is situated in beautiful surroundings close to St Paul's Cathedral, has excellent public transport links and is close to a wide range of social and cultural attractions that London has to offer, making St Bartholomew's Hospital a great place to work!
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- oGCSE in maths and English language or minimum of Key Skills
- oLevel 1 in literacy and numeracy.
- oExperience of working with the public and demonstrating strong customer care skills.
Desirable
- oHealth care / caring experience NVQ Level 2 in Healthcare
- oExperience in working in a team
Communication
Essential
- oAbility to work as part of a multi disciplinary team
- oAbility to communicate with patients in an empathetic manner regarding their treatment and procedures.
- oCan demonstrate an enthusiastic, approachable and friendly manner
- oClear verbal communication between members of the multidisciplinary team.
- oClear and concise written communication
Desirable
- oAbility to communicate effectively at all levels across the ward/department and CAG.
Knowledge
Essential
- oUnderstands the job role Knowledge of the principles of confidentiality and the Data Protection Act.
- oDemonstrates an understanding of the need for patient focused care.
- oKnowledge of infection control procedures.
- oAwareness of physical, psychological, cultural and social needs of patients.
- oUnderstanding of the need for respect, trust, courtesy and effective communication with both patients and staff.
Desirable
- oKnowledge and experience in the use of ICT packages.
Skills/Abilities
Essential
- oGood verbal communication
- oClear written communication
- oAble to organise own workload
- oAbility to work under supervision
- oAble to use own initiative
- oDemonstrates good interpersonal skills
- oAble to work calmly within the pressured environment
- oAble to work well within a diverse team
Health, Safety and Security
Essential
- oActs in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
Desirable
- oAbility to support others in maintaining health, safety and security
- oAbility to identify and assess the potential risks involved in work activities and processes for self and others
Quality
Essential
- oAbility to work within set timeframes working to priorities and deadlines.
- oAbility to monitor the quality of own work.
- oAble to recognise own limits and work within those limits of competence.
Desirable
- oAbility to use and maintain resources efficiently and effectively and encourage others to do so.
Equality and Diversity
Essential
- oAbility to treat everyone with whom you come into contact with dignity and respect
Desirable
- oExperience of Equal Opportunity policies and procedures
- oAbility to identify and take action when own or other's undermines equality and diversity
Service Improvement
Desirable
- oKnowledge of current and emerging NHS strategy and policy
- oAbility to offer constructive suggestions for service improvement
- oEffectively carries out tasks related to evaluating services when asked
Person Specification
Qualifications
Essential
- oGCSE in maths and English language or minimum of Key Skills
- oLevel 1 in literacy and numeracy.
- oExperience of working with the public and demonstrating strong customer care skills.
Desirable
- oHealth care / caring experience NVQ Level 2 in Healthcare
- oExperience in working in a team
Communication
Essential
- oAbility to work as part of a multi disciplinary team
- oAbility to communicate with patients in an empathetic manner regarding their treatment and procedures.
- oCan demonstrate an enthusiastic, approachable and friendly manner
- oClear verbal communication between members of the multidisciplinary team.
- oClear and concise written communication
Desirable
- oAbility to communicate effectively at all levels across the ward/department and CAG.
Knowledge
Essential
- oUnderstands the job role Knowledge of the principles of confidentiality and the Data Protection Act.
- oDemonstrates an understanding of the need for patient focused care.
- oKnowledge of infection control procedures.
- oAwareness of physical, psychological, cultural and social needs of patients.
- oUnderstanding of the need for respect, trust, courtesy and effective communication with both patients and staff.
Desirable
- oKnowledge and experience in the use of ICT packages.
Skills/Abilities
Essential
- oGood verbal communication
- oClear written communication
- oAble to organise own workload
- oAbility to work under supervision
- oAble to use own initiative
- oDemonstrates good interpersonal skills
- oAble to work calmly within the pressured environment
- oAble to work well within a diverse team
Health, Safety and Security
Essential
- oActs in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
Desirable
- oAbility to support others in maintaining health, safety and security
- oAbility to identify and assess the potential risks involved in work activities and processes for self and others
Quality
Essential
- oAbility to work within set timeframes working to priorities and deadlines.
- oAbility to monitor the quality of own work.
- oAble to recognise own limits and work within those limits of competence.
Desirable
- oAbility to use and maintain resources efficiently and effectively and encourage others to do so.
Equality and Diversity
Essential
- oAbility to treat everyone with whom you come into contact with dignity and respect
Desirable
- oExperience of Equal Opportunity policies and procedures
- oAbility to identify and take action when own or other's undermines equality and diversity
Service Improvement
Desirable
- oKnowledge of current and emerging NHS strategy and policy
- oAbility to offer constructive suggestions for service improvement
- oEffectively carries out tasks related to evaluating services when asked
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
