Receptionist/Administrator - Therapies

Job summary

A vacancy has arisen for a full time Band 3 administrative clerk in the Therapy Department at Whipps Cross Hospital. This service provides treatment for patients referred by consultants and local GP's.. The Whipps Cross Hospital Therapy service is based across three sites. There are excellent links between all sites and staff, regular meetings are held for information and service planning. The Band 3 Administrative/Receptionist Clerk may be required to work at Whipps Cross Hospital, Chingford Hospital and Wanstead Hospital and may involve working evenings and possibly weekends. The post holders may be required to cover Orthotics. They will work as part of a team which consist of Receptionists, Receptionist with administration duties and report to a Site Administrative Lead. They will liaise with other support workers, students, physiotherapists, site leads and managers. The post holder will support with patient, staff enquiries and reception duties. Applicants must have good communication and computer skills. We use the Choose and Book system for GP referrals and the CRS electronic appointment system. Knowledge of CRS would be desirable but training can be arranged. Reception and typing experience would be essential. The successful applicant will be part of a team involved in front-line patient contact. For further details please contact Maree Storey, Physiotherapy Site Administration Manager on 020 8535 6671.

Main duties of the job

The main duties involve full receptionists with administration duties and support to the Extended Scope Therapy Service, physiotherapists and investigate complaints, participate in data collection, supporting Band 5 in other delegated duties. This post may require to work across three local sites and evening cover, assist with staff development and training and management may request further tasks as required.

To provide reception and administrative support to the outpatient therapy teams and orthotics team based at Whipps Cross hospital. Providing effective office system management to ensure the smooth running of the department and assist the therapy team in the provision of the service.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR

Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)

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