Job summary
An exciting opportunity has arisen for an ambitious, diligent and attentive individual to join theSurgery and Cancer Division at Barts Health. The role would be ideal for ambitious individuals at thebeginning of their career seeking experience of the healthcare sector, as well as experienced staffwho have already served in the NHS.
The role supports the performance of a core function of the department. The post holder will be responsible for providing quality administrative support with a focus on supporting a positive patientexperience within the service with a key emphasis on patient pathway tracking and validation toachieve RTT standards. The post holder will work closely with the service team and receive supportand training as required to fulfill the role.
Main duties of the job
The main purpose of this role is to provide a comprehensive and efficient high quality administrative service to the surgery division. This will involve being an active and supportive member of the departments administrative and clerical team, ensuring a smooth and effective service for patients throughout their treatment by the Trust.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- GSCE, A Level or equivalent standard of education.
- AMSPAR or equivalent experience or certificate level qualification.
- ECDL or equivalent experience e.g. experience of IT packages such as Word, Excel Outlook and Power Point.
Experience
Essential
- Relevant experience as medical secretary in the NHS or equivalent secretarial non NHS experience.
- Minimum typing speed of 50 wpm.
- Experience of working within a multi-disciplinary team within an organisation.
Desirable
- Knowledge of NHS systems such as PAS, CRS, EPR, DMS, G2 , Winscribe or any other digital dictation or patient information system.
Skills
Essential
- Be Proactive with ability to use own initiative.
- Acts responsibly as a team member and seeks help where necessary and work through issues collaboratively.
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn and possibly change in order to perform the role to a higher standard.
- Ability to take an active role in agreed learning activities and keep a recorded for selfimprovement and development.
- Able to monitor quality of own work and initiate improvements and provide and accept constructive feedback.
- Methodical and logical approach to work prioritisation and planning.
- Able to plan and prioritise workload and ensure clinic letters are procedure and posted within the departmental timeframe to achieve the best patient and stakeholder experience.
- Able to main a healthy, safe and organised working environment, in which respects other space, also work behaviours are maintained at all times.
- Has Flexible approach and attitude to work.
- Ability to plan and co-ordinate activities
Desirable
- Ability to use and maintain resources efficiently and effectively.
Knowledge
Essential
- A good understanding of medical terminology acquired through education training or experience.
- Experience of human rights, equality & Diversity police and procedure.
Desirable
- Knowledge of national NHS targets with respect to patient pathways, including 18 weeks referral to treatment and national cacner targets 2WW, 62 and 31 days referral to treatment.
Communication
Essential
- Highly developed communication skills, with experience of dealing with patient's & Client's anxiety in reassuring manner,
- An ability to communicate clearly, coherently and professionally with a range of individuals as part of a multi-disciplinary team.
- Able to present a positive image of her/himself and the service.
- To advocate on behalf of the patient when the patient is unable to do so by being Patient or client focused.
Other
Essential
- Be able to use the trust WeCare values of being Welcoming, Engaging, Collaborative, Accountable, Respectful, Equitable and put them in practice in every day working situations
- Ability to sufficiently perform the duties of the post and job description with any aids and adaptations.
Person Specification
Qualifications
Essential
- GSCE, A Level or equivalent standard of education.
- AMSPAR or equivalent experience or certificate level qualification.
- ECDL or equivalent experience e.g. experience of IT packages such as Word, Excel Outlook and Power Point.
Experience
Essential
- Relevant experience as medical secretary in the NHS or equivalent secretarial non NHS experience.
- Minimum typing speed of 50 wpm.
- Experience of working within a multi-disciplinary team within an organisation.
Desirable
- Knowledge of NHS systems such as PAS, CRS, EPR, DMS, G2 , Winscribe or any other digital dictation or patient information system.
Skills
Essential
- Be Proactive with ability to use own initiative.
- Acts responsibly as a team member and seeks help where necessary and work through issues collaboratively.
- Ability to self-reflect, carry out tasks of own job and identify what s/he needs to learn and possibly change in order to perform the role to a higher standard.
- Ability to take an active role in agreed learning activities and keep a recorded for selfimprovement and development.
- Able to monitor quality of own work and initiate improvements and provide and accept constructive feedback.
- Methodical and logical approach to work prioritisation and planning.
- Able to plan and prioritise workload and ensure clinic letters are procedure and posted within the departmental timeframe to achieve the best patient and stakeholder experience.
- Able to main a healthy, safe and organised working environment, in which respects other space, also work behaviours are maintained at all times.
- Has Flexible approach and attitude to work.
- Ability to plan and co-ordinate activities
Desirable
- Ability to use and maintain resources efficiently and effectively.
Knowledge
Essential
- A good understanding of medical terminology acquired through education training or experience.
- Experience of human rights, equality & Diversity police and procedure.
Desirable
- Knowledge of national NHS targets with respect to patient pathways, including 18 weeks referral to treatment and national cacner targets 2WW, 62 and 31 days referral to treatment.
Communication
Essential
- Highly developed communication skills, with experience of dealing with patient's & Client's anxiety in reassuring manner,
- An ability to communicate clearly, coherently and professionally with a range of individuals as part of a multi-disciplinary team.
- Able to present a positive image of her/himself and the service.
- To advocate on behalf of the patient when the patient is unable to do so by being Patient or client focused.
Other
Essential
- Be able to use the trust WeCare values of being Welcoming, Engaging, Collaborative, Accountable, Respectful, Equitable and put them in practice in every day working situations
- Ability to sufficiently perform the duties of the post and job description with any aids and adaptations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
