Barts Health NHS Trust

Fertility Administrator

The closing date is 02 October 2025

Job summary

The Fertility Department at St Bartholomew's Hospital, is looking to recruit 2 B3 Administrator, we are looking for an individuals who are enthusiastic and motivated and who can use their initiative.

The post is a full time position at 37.5 hours a week. Please note you will be required to be flexible with working on a rota, and working varied hours between 8:00-16:00, 8:30-16:30 and 9:00- 17:00, and a one in 6 weekend. The successful candidates must possess good interpersonal skills; good telephone skills and have a professional outlook.

Previous experience in a hospital setting as an administrator is preferred, alongside experience in working in fast passed environments.

Main duties of the job

The post holder will be responsible for dealing with patient queries via phone and via email, they will be responsible for booking/rescheduling appointments, preparing clinics, pulling notes and any other administrative duties to enable cover across the department where necessary. Excellent email etiquette and written English is required, as part of this role entails managing a busy mailbox and responding to patient emails appropriately. This role requires filing notes by patient hospital numbers in medical records, therefore strong numeracy confidence is required to ensure this is completed accurately.

We are open to part time applicants and people looking to work weekend only hours

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year per annum inc

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

259- 7460092SBH

Job locations

St Bartholomew's Hospital

London

EC1A 7BE


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment

Person Specification

Qualifications

Essential

  • Proficient in Microsoft Office applications
  • NVQ L3 or equivalent experience in Health/Business environment

Experience

Essential

  • Minimum of one year working in a healthcare environment
  • Minimum of one year working in admin/ reception
  • Comprehensive Administration skills
  • Experience of working directly with the patient
  • Experience of working in a Healthcare Record Environment
  • Dealing with communication barrier e.g. disability, English is not a first language etc
  • Analyzing patient's requirements based on limited information

Knowledge

Essential

  • A knowledge of medical terminology
  • Choose & Book/eRS Knowledge
Person Specification

Qualifications

Essential

  • Proficient in Microsoft Office applications
  • NVQ L3 or equivalent experience in Health/Business environment

Experience

Essential

  • Minimum of one year working in a healthcare environment
  • Minimum of one year working in admin/ reception
  • Comprehensive Administration skills
  • Experience of working directly with the patient
  • Experience of working in a Healthcare Record Environment
  • Dealing with communication barrier e.g. disability, English is not a first language etc
  • Analyzing patient's requirements based on limited information

Knowledge

Essential

  • A knowledge of medical terminology
  • Choose & Book/eRS Knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

London

EC1A 7BE


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

St Bartholomew's Hospital

London

EC1A 7BE


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Fertility Senior Administrator

Kam Dosanjh

k.dosanjh1@nhs.net

Details

Date posted

19 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year per annum inc

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

259- 7460092SBH

Job locations

St Bartholomew's Hospital

London

EC1A 7BE


Supporting documents

Privacy notice

Barts Health NHS Trust's privacy notice (opens in a new tab)