Barts Health NHS Trust

Patient Capacity manager

The closing date is 05 October 2025

Job summary

hospital is safe, timely and co-ordinated. This role works closely with the Senior Clinical Site Manager and all divisions to ensure the daily operational strategy is aligned to maintaining emergency and elective care performance 24/7.

The Patient Capacity Manager facilitates efficient and effective patient flow through the wards on RLH site, ensuring optimal patient safety is achieved, whilst working with the national and local patient access targets balancing the elective and emergency demand.

As the Patient Capacity Manager you will be able to communicate effectively and in a timely manner with colleagues both internally at Barts Health and externally and liaise on a daily basis with all key personnel within the divisions on patient flow both verbally and through written documentation.

You will be able to contact and discuss solutions to capacity difficulties with service management teams and Consultants, to devise solutions using members of other clinical and non-clinical staff as appropriate. Clinical decision understanding is vital for this position.

If this interests you please contact Brodie Field Or James Waldie on 02035945678

Main duties of the job

o The role of the Patient Capacity Manager is to ensure flow through The Royal London hospital is safe, timely and co-ordinated. This role will work with the Senior Clinical Site Manager to ensure the daily operational strategy to support is aligned to maintaining emergency and elective care performance 24/7.o To facilitate efficient and effective patient flow through the wards on RLH site, ensuring optimal patient safety is achieved, whilst working with the national and local patient access targets balancing the elective and emergency demand.o To ensure that the Trust maintains the safe and timely assessment of ED patients and contributes to the achievement of the 18-week target.o To assume site responsibility duties and co-ordination where required.o To work closely with the Discharge Co-ordination team on a daily basis to expedite discharge and transfers of care.o To act as an excellent role model and leader to all staff.o Expediting the transfer of emergency patients from tertiary referral centres for care at Barts Health in line with agreed timelines.o Expediting the repatriation of patients to tertiary referral centres following care at Barts Health in line with agreed timelines.o Working with clinical staff to improve processes for admission, patient flow within the Trust and patient discharge procedures.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum inc.

Contract

Permanent

Working pattern

Full-time

Reference number

259-7463958RLH

Job locations

The Royal London Hospital

London

E1 1FR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

  • NMC Registered Nurse (General) with evidence of further professional development.

Desirable

  • Recognised teaching/mentorship qualification

Experience

Essential

  • Degree or willingness to work towards.
  • Considerable years post registration experience within an acute or critical care setting.
  • Sufficient years proven ward or critical care management experience.
  • Awareness of professional responsibilities
  • Experience of facilitating clinical decision making and the application of professional judgement in clinical situations.

Desirable

  • Previous Site Management / Bed management experience.
  • Previous Audit experience.

Knowledge

Essential

  • Ability to effectively prioritse and organise own workload and worklad of others.
  • Knowledge of NHS policy and strategic changes to healthcare.

Skills

Essential

  • Knowledge of NHS policy and strategic changes to healthcare Ability to effectively prioritise and organise own workload and workload of others
  • Assertively manages situations which may be complex and involve conflict or crisis.
  • Experience of managerial decision making and the application, of professional judgment in a range of clinical and non-clinical situations.
  • Excellent interpersonal skills, is engaged and able to negotiate and mediate
  • Communicates with clarity and direction, both written and verbally Analyses and identifies trends in clinical information, identifies issues and proposes solutions to problems.
  • IT skills, use of data and spread sheets, production of clear reports, action plans and presentations
Person Specification

Qualifications

Essential

  • NMC Registered Nurse (General) with evidence of further professional development.

Desirable

  • Recognised teaching/mentorship qualification

Experience

Essential

  • Degree or willingness to work towards.
  • Considerable years post registration experience within an acute or critical care setting.
  • Sufficient years proven ward or critical care management experience.
  • Awareness of professional responsibilities
  • Experience of facilitating clinical decision making and the application of professional judgement in clinical situations.

Desirable

  • Previous Site Management / Bed management experience.
  • Previous Audit experience.

Knowledge

Essential

  • Ability to effectively prioritse and organise own workload and worklad of others.
  • Knowledge of NHS policy and strategic changes to healthcare.

Skills

Essential

  • Knowledge of NHS policy and strategic changes to healthcare Ability to effectively prioritise and organise own workload and workload of others
  • Assertively manages situations which may be complex and involve conflict or crisis.
  • Experience of managerial decision making and the application, of professional judgment in a range of clinical and non-clinical situations.
  • Excellent interpersonal skills, is engaged and able to negotiate and mediate
  • Communicates with clarity and direction, both written and verbally Analyses and identifies trends in clinical information, identifies issues and proposes solutions to problems.
  • IT skills, use of data and spread sheets, production of clear reports, action plans and presentations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

The Royal London Hospital

London

E1 1FR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

The Royal London Hospital

London

E1 1FR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Senior Clinical Site Manager

James Waldie

james.waldie1@nhs.net

02035945678

Details

Date posted

05 September 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£56,276 to £63,176 a year per annum inc.

Contract

Permanent

Working pattern

Full-time

Reference number

259-7463958RLH

Job locations

The Royal London Hospital

London

E1 1FR


Supporting documents

Privacy notice

Barts Health NHS Trust's privacy notice (opens in a new tab)