Job summary
Are you an accomplished leader with a passion for driving digital transformation in healthcare? We are looking for a dynamic and visionary Programme Director to spearhead our Digital Outpatient Transformation initiative, shaping the future of outpatient services across our group of hospitals.
As Programme Director, you will play a pivotal role in planning, delivering, and evaluating the ambitious Digital Outpatients programme. Working closely with internal and external stakeholders, you will lead the charge to optimise outpatient services through cutting-edge digital solutions, improving patient care, clinician support, and staff experiences.
Interview date: Friday 12th September 2025
Main duties of the job
Establish the programme's structure, resources, and expertise to ensure successful delivery.
Standardise processes and develop business cases for potential centralisation where beneficial.
Implement operational improvements through digital initiatives such as DrDoctor, Patients Know Best, Hybrid Mail, digital letters, and forms.
Lead discovery and design workstreams to develop multi-year transformation plans and explore automation opportunities.
Align the programme with the strategic direction of the Trust and secure future business case funding.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We need a highly skilled and experienced leader who can communicate a clear vision, collaborate effectively with stakeholders, and navigate the complexities of large-scale transformation projects. Your expertise will be vital to delivering an optimised, digitally driven outpatient service that meets the expectations of patients and the needs of clinicians.
This is your opportunity to lead a transformative programme within a progressive and innovative Trust. You will be part of a team dedicated to delivering impactful change and improving healthcare delivery through technology.
If youre ready to make a difference and lead the transformation of outpatient services, we want to hear from you. Take the next step in your career and join us in shaping the future of healthcare.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We need a highly skilled and experienced leader who can communicate a clear vision, collaborate effectively with stakeholders, and navigate the complexities of large-scale transformation projects. Your expertise will be vital to delivering an optimised, digitally driven outpatient service that meets the expectations of patients and the needs of clinicians.
This is your opportunity to lead a transformative programme within a progressive and innovative Trust. You will be part of a team dedicated to delivering impactful change and improving healthcare delivery through technology.
If youre ready to make a difference and lead the transformation of outpatient services, we want to hear from you. Take the next step in your career and join us in shaping the future of healthcare.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Significant experience of delivering digital transformation programmes in an acute hospital setting
- Successful delivery of outpatient productivity & financial improvements in an acute hospital setting
- Leadership of large-scale transformation programmes across multiple organisations or hospital sites
Skills
Essential
- Programme Management & project management demonstrated at senior management level
- Demonstrate ability to create constructive and customer focused teams within an NHS setting, building staff capacity and capability
Knowledge
Essential
- In-depth understanding of digital technology solution and their application to outpatient pathways and models
- Practical and theoretical knowledge across a range of disciplines and functions including staff management, business process management and programme management
Qualifications
Essential
- Masters degree or equivalent NHS senior leadership experience over several years.
Desirable
- Programme/Project management qualification
Person Specification
Experience
Essential
- Significant experience of delivering digital transformation programmes in an acute hospital setting
- Successful delivery of outpatient productivity & financial improvements in an acute hospital setting
- Leadership of large-scale transformation programmes across multiple organisations or hospital sites
Skills
Essential
- Programme Management & project management demonstrated at senior management level
- Demonstrate ability to create constructive and customer focused teams within an NHS setting, building staff capacity and capability
Knowledge
Essential
- In-depth understanding of digital technology solution and their application to outpatient pathways and models
- Practical and theoretical knowledge across a range of disciplines and functions including staff management, business process management and programme management
Qualifications
Essential
- Masters degree or equivalent NHS senior leadership experience over several years.
Desirable
- Programme/Project management qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
