Barts Health NHS Trust

Neonates Receptionist

The closing date is 11 August 2025

Job summary

Barts Health NHS Trust is one of Britain's leading healthcare providers and the largest Trust in the NHS. It was created on 1 April 2012 by bringing together three Trusts: Barts and The London NHS Trust, Newham University Hospital NHS Trust and Whipps Cross University Hospital NHS Trust. The new Trust has a turnover of approximately £1.1 billion and approximately 15,000 employees.

Our vision is to change lives and to create a world-class health organisation - one dedicated to ending the historic health inequalities in east London. We are looking for the best talent to join our ambitious healthcare organisation. In return, Barts Health will provide outstanding professional development opportunities.An exciting opportunity to join our Paediatric Service to work with the administration team within our Neonatal Unit.Your role will be to provide comprehensive and quality administrative and clerical support for the department to ensure smooth running of the inpatient and outpatients neonatal service.

Main duties of the job

You will be able to deal confidently and efficiently with telephone calls directly from the public and clinical staff. You will be expected to produce work to a high standard of accuracy and be aware of the implications of errors. You will be expected to work with the team to identify and resolve any administrative issues. You will be supported to develop a broad knowledge of the processes which are essential to the delivery of your role.The successful candidate will be able to show initiative, strong organisational skills, and an ability to prioritize workloads and meet deadlines as well as having exceptional IT skills.We welcome formal applications as well as informal and confidential enquiries.Please do not hesitate to contact Tricia Grant, via email tricia.grant1@nhs.net

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Pro Rata Per Annum Inc

Contract

Permanent

Working pattern

Part-time

Reference number

259-7292912WXH-A

Job locations

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

  • Evidence of secondary school education

Experience

Essential

  • Previous experience of dealing with public
  • Previous clerical experience in NHS setting
  • Experience of CRS/Cerner
  • Experience of Microsoft Office suite

Desirable

  • Previous clerical experience

Knowledge

Essential

  • Ability to work within tight deadlines
  • Ability to work as a team
  • Be motivated and proactive
  • Keen to learn and develop

Other

Essential

  • Professional attitude towards patients and colleagues
  • Good team player
Person Specification

Qualifications

Essential

  • Evidence of secondary school education

Experience

Essential

  • Previous experience of dealing with public
  • Previous clerical experience in NHS setting
  • Experience of CRS/Cerner
  • Experience of Microsoft Office suite

Desirable

  • Previous clerical experience

Knowledge

Essential

  • Ability to work within tight deadlines
  • Ability to work as a team
  • Be motivated and proactive
  • Keen to learn and develop

Other

Essential

  • Professional attitude towards patients and colleagues
  • Good team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Assistant Service Manager

Tricia Grant

tricia.grant1@nhs.net

Details

Date posted

28 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,176 to £30,225 a year Pro Rata Per Annum Inc

Contract

Permanent

Working pattern

Part-time

Reference number

259-7292912WXH-A

Job locations

Whipps Cross Hospital

Whipps Cross Road

London

E11 1NR


Supporting documents

Privacy notice

Barts Health NHS Trust's privacy notice (opens in a new tab)