Job summary
The pharmacy clinical trials service at Barts Health has seen significant investment over the last few years and the evolving team of pharmacists, technicians and assistants manage an ever-expanding portfolio of commercial and non-commercial clinical trials. An exciting opportunity has developed to help shape the future of clinical trials with this brand new post.
You will help to manage an excellent trials team at the Royal London Hospital site and will have a portfolio of trials to set up and monitor. You will also be involved in continuous improvement project work associated with service development and have opportunities to train junior staff, develop your managerial skills and enhance your regulatory knowledge. There are a lot of improvements being made to the service, including the expansion of trials at Newham University Hospital (to include a new satellite pharmacy) and Mile End Hospital. A new satellite pharmacy is also in development as part of the new Clinical research Facility (CRF) due to open at the Royal London hospital in 2026.
Main duties of the job
The principal objective of this role is to support the operational aspects of all dispensary based trials at the Royal London Hospital, with some cross site working at Newham University Hospital, Mile End Hospital and Whipps Cross university Hospital (collectively referred to as Shared Services). The post holder will be expected;o To support in co-ordination of operational pharmacy aspects of dispensary based clinical trials across the sites named above, or any Barts Health site where necessary.o Support the Senior Pharmacists and Clinical Trial Coordinator to ensure all documentation including standard operating procedures are relevant, in date and according to Good Clinical Practice (GCP) requirementso Contribute to service development programmes and maintain systems consistent with GCP requirements.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person Specification
Qualifications
Essential
- Level 3 Diploma in Principles and practice for pharmacy technicians or equivalent
- Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Accuracy Checking Pharmacy Technician (ACPT) qualification
- ILM Level 3 Leadership and Management qualification or equivalent
- Quality Improvement training
- Practice Supervisor
- HR training
Desirable
- Specialist technical / Management modules or equivalent experience in Aseptic preparation
Experience
Essential
- Proven experience of good performance in previous posts.
- Previous significant experience of working in clinical trials
- Demonstrable experience of providing pharmacy professional training, and supporting training
- Experience with undertaking appraisals, devising PDPs, setting SMART objectives and creating action plan
- Experience of collecting, manipulating and presenting data in appropriate format using Microsoft Office Word and Excel
- Demonstratable leadership experience including influencing others or change management
Desirable
- Experience with management of staff including experience of conducting disciplinary meetings and chairing meetings
- Previous experience of working in Aseptics
- Evidence of project management
- Experience with recruitment and selection; chairing interviews
Knowledge
Essential
- Demonstrated knowledge of all aspects of GCP, GMP and and clinical trial legislation
- Up to date knowledge of legislation relevant to pharmacy practice, e.g., controlled drugs, Health and Safety at Work
- Understanding of stock control systems
- Knowledge of drugs, side effects and where to find further information
- Knowledge of Safe and Secure Handling of Medicines requirements
- Understanding of the importance of adherence to SOPs and legislation
- Demonstrates a good understanding of patient safety initiatives
- Able to solve problems to the level appropriate to the post
- Significant experience and knowledge of line managing staff
- Understanding of the regulations relating to managing people
- Awareness and experience dealing with risk management issues
- Understanding of clinical governance and its implications for service including quality and audit
Desirable
- Demonstrated knowledge of aseptic practices
- Understanding of development opportunities available to pharmacy technicians
- Knowledge of using trust systems, healthroster, Trac, eforms
Skills
Essential
- Demonstrates organisation skills
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to motivate self and others
- Interpret and dispense prescriptions accurately
- Able to prioritise own workload to an advanced level.
- Demonstrates ability to answer complex enquiries
- Demonstrates ability to supervise processes and identify deviations.
- Demonstrates effective customer service skills.
- Ability to work under pressure and to a deadline
- Able to complete documentation accurately with attention to detail
- Intermediate IT skills including email, word processing, spreadsheets, accurate data entry, and specialist pharmacy computer system.
- Able to work effectively in stressful situations.
- Uses emotional intelligence when dealing with others
- Able to turn conflict into positive outcomes
- Ability to undertake risk assessments and implement actions
- Able to solve difficult and ambiguous problems by advanced reasoning and sound technical judgment
- The ability to meet tight deadlines and be able to respond to urgent requests concurrently
- Able to work and contribute within a multidisciplinary team setting
- Ability to engage with internal and external stakeholders to the department
- Supervisory and mentoring skills, including ability to give effective feedback to all levels of staff
- Ability to work collaboratively in a supportive, facilitative manner to bring about the required results
- Ability to motivate and enthuse staff reporting to the post holder and also other groups the post holder works with.
- Ability to lead by example to ensure the team maintains the highest possible professional and ethical standards
Desirable
- Demonstrates effective persuasive skills.
- Demonstrates ability to delegate effectively
- Demonstrates ability to analyse complex management information - workload and error reports.
Other
Essential
- Standard DBS check
- Enthusiastic, motivated and hardworking.
- Good Team Player
- Flexible approach
- Reliable/responsible
- Interested in expanding knowledge and self- development
- Demonstrates professional attitude.
Desirable
- Membership of the Association of Pharmacy Technicians UK (APTUK)
Person Specification
Qualifications
Essential
- Level 3 Diploma in Principles and practice for pharmacy technicians or equivalent
- Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC)
- Accuracy Checking Pharmacy Technician (ACPT) qualification
- ILM Level 3 Leadership and Management qualification or equivalent
- Quality Improvement training
- Practice Supervisor
- HR training
Desirable
- Specialist technical / Management modules or equivalent experience in Aseptic preparation
Experience
Essential
- Proven experience of good performance in previous posts.
- Previous significant experience of working in clinical trials
- Demonstrable experience of providing pharmacy professional training, and supporting training
- Experience with undertaking appraisals, devising PDPs, setting SMART objectives and creating action plan
- Experience of collecting, manipulating and presenting data in appropriate format using Microsoft Office Word and Excel
- Demonstratable leadership experience including influencing others or change management
Desirable
- Experience with management of staff including experience of conducting disciplinary meetings and chairing meetings
- Previous experience of working in Aseptics
- Evidence of project management
- Experience with recruitment and selection; chairing interviews
Knowledge
Essential
- Demonstrated knowledge of all aspects of GCP, GMP and and clinical trial legislation
- Up to date knowledge of legislation relevant to pharmacy practice, e.g., controlled drugs, Health and Safety at Work
- Understanding of stock control systems
- Knowledge of drugs, side effects and where to find further information
- Knowledge of Safe and Secure Handling of Medicines requirements
- Understanding of the importance of adherence to SOPs and legislation
- Demonstrates a good understanding of patient safety initiatives
- Able to solve problems to the level appropriate to the post
- Significant experience and knowledge of line managing staff
- Understanding of the regulations relating to managing people
- Awareness and experience dealing with risk management issues
- Understanding of clinical governance and its implications for service including quality and audit
Desirable
- Demonstrated knowledge of aseptic practices
- Understanding of development opportunities available to pharmacy technicians
- Knowledge of using trust systems, healthroster, Trac, eforms
Skills
Essential
- Demonstrates organisation skills
- Excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to motivate self and others
- Interpret and dispense prescriptions accurately
- Able to prioritise own workload to an advanced level.
- Demonstrates ability to answer complex enquiries
- Demonstrates ability to supervise processes and identify deviations.
- Demonstrates effective customer service skills.
- Ability to work under pressure and to a deadline
- Able to complete documentation accurately with attention to detail
- Intermediate IT skills including email, word processing, spreadsheets, accurate data entry, and specialist pharmacy computer system.
- Able to work effectively in stressful situations.
- Uses emotional intelligence when dealing with others
- Able to turn conflict into positive outcomes
- Ability to undertake risk assessments and implement actions
- Able to solve difficult and ambiguous problems by advanced reasoning and sound technical judgment
- The ability to meet tight deadlines and be able to respond to urgent requests concurrently
- Able to work and contribute within a multidisciplinary team setting
- Ability to engage with internal and external stakeholders to the department
- Supervisory and mentoring skills, including ability to give effective feedback to all levels of staff
- Ability to work collaboratively in a supportive, facilitative manner to bring about the required results
- Ability to motivate and enthuse staff reporting to the post holder and also other groups the post holder works with.
- Ability to lead by example to ensure the team maintains the highest possible professional and ethical standards
Desirable
- Demonstrates effective persuasive skills.
- Demonstrates ability to delegate effectively
- Demonstrates ability to analyse complex management information - workload and error reports.
Other
Essential
- Standard DBS check
- Enthusiastic, motivated and hardworking.
- Good Team Player
- Flexible approach
- Reliable/responsible
- Interested in expanding knowledge and self- development
- Demonstrates professional attitude.
Desirable
- Membership of the Association of Pharmacy Technicians UK (APTUK)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
