Job summary
We are looking to recruit an outstanding and highly committed full-time permanentRadiology Schedulerto join our Admin & Clerical team of staff. The candidate must be able to work across the different sites, within a busy and buoyant team and able to use their own initiative. This is a fast-paced department requiring a proactive individual. The job will entail predominantly booking appointments for all modalities patients and resolving face to face or telephone patient queries. Excellent communication, organisational and interpersonal skills are essential. You will also need to be flexible, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined targets.
Computer literacy would be essential as you will be expected to input and extract information from the Patient Administrative System, Radiology Information System and other computing systems.
Main duties of the job
To be responsible for providing an effective booking service for patients requiring radiology examinations. You will rotate providing cover for a range of imaging modalities.
The post holder will be expected to provide a service to all Trust-wide clinics within their given team and modality. The post holder will need a working knowledge of all clinic protocols in addition to any specific standards for each clinic/specialty. The role will range from the registration of new patient in all directorates, handling GP and patient queries for all clinics to making appointments.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Previous experience in working in an NHS environment
- Experience using customer focused administrative system
Skills
Essential
- Excellent communication skills and be able to communicate at all levels
- Excellent telephone manner
Desirable
- Knowledge of radiology examinations and preparations.
- Ability to use spreadsheets
Knowledge
Essential
- 18 Week, 2 WW, DMO1 and planned access policies
Desirable
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience
Desirable
- ECDL qualification or working towards
Other
Essential
- Be able to effectively communicate with patients and colleagues
- Able to work as an integral member of a team
- Ability to prioritise workloads to meet targets
Person Specification
Experience
Essential
- Previous experience in working in an NHS environment
- Experience using customer focused administrative system
Skills
Essential
- Excellent communication skills and be able to communicate at all levels
- Excellent telephone manner
Desirable
- Knowledge of radiology examinations and preparations.
- Ability to use spreadsheets
Knowledge
Essential
- 18 Week, 2 WW, DMO1 and planned access policies
Desirable
- Knowledge of Medical Terminology
Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience
Desirable
- ECDL qualification or working towards
Other
Essential
- Be able to effectively communicate with patients and colleagues
- Able to work as an integral member of a team
- Ability to prioritise workloads to meet targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
