Barts Health NHS Trust

Maternity and Neonatal Quality & Compliance Support Officer

The closing date is 21 May 2025

Job summary

Are you a motivated individual with strong administration and organisational skills? Are you ready to facilitate and support and coordinate a range of quality and compliance initiatives across Maternity and Neonatal services? We're excited to announce a full time position as the Maternity and Neonatal Quality and Compliance Support Officer. This role offers you the opportunity to collaborate with clinical, operational, and governance colleagues, as well as the broader health system, to drive positive change for women and birthing people at Whipps Cross Hospital. Your focus will be the collection and coordination of evidence to assurance us and our regulators that we are meeting the quality standards expected for the long term.Main duties of the job:The post holders' primary responsibility will be to support the effective and timely delivery of a number of Maternity safety and improvement programmes; o Maternity Incentive Scheme safety standards (CNST)o Care Quality Commission (CQC) regulation, compliance and action planso NHSE Maternity and Neonatal Three Year Plano MSSP Recommended actionso Quality peer review visits and action planso Complaints processThis includes supporting the Quality and Compliance lead to gather and log evidence submitted, analyse and prepare data and reports, and ensuring deadlines are met.

Main duties of the job

Skills required:o Proven administrative experience, including document management.o Ability to plan their own workload, including the ability to prioritise ad hoc work.o Planning and management of key meetings including minute taking, maintaining an action log and agenda creation.o Excellent communication and interpersonal skills to engage with stakeholders at all levels.o Detail-oriented mindset with the ability to present qualitative and quantitative data.Previous experience of working in a Maternity service would be advantageous but is not essential.

For further information on the role, please contact Imogen Davies, Interim Quality and Safety Lead (imogen.davies8@nhs.net).

The post-holder is a key member of the Maternity and Neonatal Team and integral to the business and governance of quality and compliance. The post holder will support the multi-disciplinary team, to effectively drive, deliver and provide evidence based assurance that the requirements of quality and regulatory compliance are being implemented effectively and sustainably. The post holder will be responsible for supporting the Quality & Compliance Lead deliver the following: o Care Quality Commission regulation and compliance o Quality visits schedule for the Trust o Maternity Incentive Scheme safety standards o National regulatory standards o Quality action plan monitoring and reporting o Complaints handling

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year Per Annum Inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-7193509WXH

Job locations

Whipps Cross University Hospital

Whipps Cross Road

London

E11 1NR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person Specification

Qualifications

Essential

  • Evidence of degree level or equivalent or ability to demostrate competancy at this level

Experience

Essential

  • Experience in working in NHS
  • Experience of analysing and interpreting information from multiple sources to manage variances in performance and identify solutions to deliver improvement.
  • Demonstrable understanding of the NHS Quality agenda
  • Proven track record of success in coordinating change.
  • Working knowledge of current NHS quality/compliance agenda.

Desirable

  • Experience of chairing multidisciplinary meetings
  • Previous experience of working in a quality or compliance role.

Knowledge

Essential

  • Broad understanding of the NHS and key policy issues that affect business performance and the policy framework within which NHS services operate.
  • Understanding of quality improvement and project management methodology

Desirable

  • Change management methodology.

Skills

Essential

  • Confidence and competence in using IT systems (e.g. Outlook, Word, clinical or other record systems) relevant to the role.
  • Good communication skills are required to work effectively with a large and diverse audience.
  • Work with a high level of accuracy and attention to detail and prioritise own workload.
  • Analyse and manipulate data to produce meaningful information
  • Good organisational skills and the ability to work to tight deadlines.
  • Work under own initiative with minimal supervision and as part of a team.

Other

Essential

  • Committed to living the Trust's values, willing to inspire others to act in accordance with those values.
  • Evidence of personal development
  • Ability to work flexibility in order to meet fixed deadlines.
Person Specification

Qualifications

Essential

  • Evidence of degree level or equivalent or ability to demostrate competancy at this level

Experience

Essential

  • Experience in working in NHS
  • Experience of analysing and interpreting information from multiple sources to manage variances in performance and identify solutions to deliver improvement.
  • Demonstrable understanding of the NHS Quality agenda
  • Proven track record of success in coordinating change.
  • Working knowledge of current NHS quality/compliance agenda.

Desirable

  • Experience of chairing multidisciplinary meetings
  • Previous experience of working in a quality or compliance role.

Knowledge

Essential

  • Broad understanding of the NHS and key policy issues that affect business performance and the policy framework within which NHS services operate.
  • Understanding of quality improvement and project management methodology

Desirable

  • Change management methodology.

Skills

Essential

  • Confidence and competence in using IT systems (e.g. Outlook, Word, clinical or other record systems) relevant to the role.
  • Good communication skills are required to work effectively with a large and diverse audience.
  • Work with a high level of accuracy and attention to detail and prioritise own workload.
  • Analyse and manipulate data to produce meaningful information
  • Good organisational skills and the ability to work to tight deadlines.
  • Work under own initiative with minimal supervision and as part of a team.

Other

Essential

  • Committed to living the Trust's values, willing to inspire others to act in accordance with those values.
  • Evidence of personal development
  • Ability to work flexibility in order to meet fixed deadlines.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

Whipps Cross Road

London

E11 1NR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Whipps Cross University Hospital

Whipps Cross Road

London

E11 1NR


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Associate Director of Midwifery

Lynn Maycroft

lynn.maycroft1@nhs.net

Details

Date posted

08 May 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£34,521 to £41,956 a year Per Annum Inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-7193509WXH

Job locations

Whipps Cross University Hospital

Whipps Cross Road

London

E11 1NR


Supporting documents

Privacy notice

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