Job summary
We are excited to offer an opportunity to join the North London Regional Research Delivery Network (RRDN), as a Study Support Service (SSS) Officer. In this role, you will play a key part in facilitating the delivery of health and care research across the region.
The SSS Officer role is instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. This encompasses pre-approval such as Planning and Placement Services, national cost and attribution tools, as well as post-approval including portfolio oversight and on-request services.
The SSS team is integral to NIHR North London RRDN - a newly formed organisation building on the achievements of the NIHR Clinical Research Network. This role offers a dynamic and collaborative environment where you will contribute to shaping the future of health and care research in North London.
The RDN's mission is to enable the health and care system to attract, optimise and deliver research across England, contributing to the NIHR's overarching goal of improving the health and wealth of the nation through research.
Main duties of the job
The Study Support Service serves as the cornerstone of the Research Delivery Network (RDN), facilitating the effective delivery of studies throughout the system while enhancing strategic capacity and capability.
The Study Support Service Officer is responsible for supporting the delivery of these services following relevant Standard Operating Procedures (SOPs). This will involve engaging with multiple partners across the region by supporting the coordination of communities and events. Additionally, they maintain systems for costing and attribution of studies ensuring adept support for regional organisations with their data requirements.
The Officer's efforts are instrumental in underpinning the success of the Study Support Service, providing essential support and enabling the smooth operation of services. Through their coordination and expertise, they contribute significantly to the overarching goals of the Research Delivery Network
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience
Desirable
- Degree in health or science discipline
Knowledge and Experience
Essential
- Awareness of research, the NHS and the wider health and care system including associated responsibilities to the public and patients
- Knowledge of scientific, research and medical terms commonly used in health and care research
- Knowledge of the research study lifecycle
- Experience of administration within an organisational environment
- Experience of using data systems, including accurate data entry and interpretation of data
- Experience of working in a customer-focused role
- Experience of working with other people to deliver mutually beneficial outcomes
Desirable
- Awareness of key RDN customers and their needs
- Awareness of governance and legislative framework for clinical research in the NHS
Skills and Abilities
Essential
- Ability to communicate clearly with colleagues at all levels and across organisations
- Ability to work independently in accordance with SOPs, while supporting the broader activities of a team
- Logical approach to problem solving and ability to be objective
- Excellent oral, written and presentation skills
- Ability to interpret and present complex information
- Ability to coordinate and meet targets for project management
- Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office
- Ability to be tactful and diplomatic
Values and Personal Qualities
Essential
- Guided by policies and protocols but applies flexibility when necessary
- Meticulous attention to detail, exhibiting thoroughness and efficiency
- Acts as a champion for patients, carers, the public and their interests
- Constantly strives for improvement
- Delivers on commitments and promises
- Committed to ongoing learning and development
- Professional and friendly approach to interpersonal interactions
- Prepared and able to travel to different locations across the region to attend meetings
- Enthusiastic and proactive approach to work, bringing a 'can do' attitude
- Listens to, involves, respects and learns from the contribution of others
- Works in accordance with the values of the RDN and the employing NHS Trust
Person Specification
Education and Qualifications
Essential
- Degree level qualification or equivalent experience
Desirable
- Degree in health or science discipline
Knowledge and Experience
Essential
- Awareness of research, the NHS and the wider health and care system including associated responsibilities to the public and patients
- Knowledge of scientific, research and medical terms commonly used in health and care research
- Knowledge of the research study lifecycle
- Experience of administration within an organisational environment
- Experience of using data systems, including accurate data entry and interpretation of data
- Experience of working in a customer-focused role
- Experience of working with other people to deliver mutually beneficial outcomes
Desirable
- Awareness of key RDN customers and their needs
- Awareness of governance and legislative framework for clinical research in the NHS
Skills and Abilities
Essential
- Ability to communicate clearly with colleagues at all levels and across organisations
- Ability to work independently in accordance with SOPs, while supporting the broader activities of a team
- Logical approach to problem solving and ability to be objective
- Excellent oral, written and presentation skills
- Ability to interpret and present complex information
- Ability to coordinate and meet targets for project management
- Excellent IT skills, particularly in the use of web applications, Google Workspace and Microsoft Office
- Ability to be tactful and diplomatic
Values and Personal Qualities
Essential
- Guided by policies and protocols but applies flexibility when necessary
- Meticulous attention to detail, exhibiting thoroughness and efficiency
- Acts as a champion for patients, carers, the public and their interests
- Constantly strives for improvement
- Delivers on commitments and promises
- Committed to ongoing learning and development
- Professional and friendly approach to interpersonal interactions
- Prepared and able to travel to different locations across the region to attend meetings
- Enthusiastic and proactive approach to work, bringing a 'can do' attitude
- Listens to, involves, respects and learns from the contribution of others
- Works in accordance with the values of the RDN and the employing NHS Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
