Job summary
Business Support to NUH Executive Directors (Newham University Hospital)
We are looking for an experienced Business Support to work closely with and to support the Executive Directors (Newham University Hospital) and team.
The ideal candidate will provide high quality and proactive executive assistance to Executive Directors. They will be required to be a self-starter who is able to work on their own initiative, anticipating the organisational needs of the Executive Directors, directing their own work and delivering reliably and accurately, within deadlines.
The post holder will be required to contribute towards high standards of corporate governance at Newham University Hospital through the provision of a full range of secretarial services to key Hospital Committees; coordination and administration of policy development process and assisting with the implementation of the Trust Governance arrangements.
Interview Date: March 2025
As part of the interview each candidate will be asked to take assessment tests relating to the role. There is no preparation required for the tests and full instructions will be given at the interview.
To discuss this post further, please contact Tigist Teferi, Business Manager to Newham Hospital Board. Tigist.Teferi@nhs.net
Main duties of the job
The post of Executive Business Support to Newham Executive Directors is key to managing thedepartment effectively in a professional manner.The post holder will provide high quality and proactive executive assistance to the NUH ExecutiveDirectors. They will be required to be a self-starter who is able to work on their own initiative,anticipating the organisational needs of the Executive Directors, directing their own work and delivering reliably and accurately, within deadlines.The post holder will be required to contribute towards high standards of corporate governance at Newham University Hospital through the provision of a full range of secretarial services to key Hospital Committees; coordination and administration of policy development process and assisting with the implementation of the Trust Governance arrangements.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level or equivalent level of experience
- Experience of working with directors as an assistant, preferably within an acute trust environment
- Evidence of continuing professional development
- Must have an understanding of the background to the NHS and appreciate the implications of this for this role
- Understand the relationships and matrix of the Barts Health Group, stakeholders, individual provider and commissioning organisations
Desirable
- A minimum of three years previous experience in a senior secretarial/PA role
- Investigation of incidents or complaints
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change
- Must have strong written and presentation skills
Planning Skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals
Skills / Abilities
Essential
- Ability to design and maintain information and filing systems.
- Excellent verbal and written communication skills, including a good telephone manner
- Tact, diplomacy and confidentiality
- Able to communicate effectively with senior clinical and managerial staff, corporate directors and other senior managers across the trust.
- Ability to maintain confidentiality at all times
- Exceptional organisational and time management skills including prioritisation, managing diaries, appointments, meetings and filing record systems.
- Aptitude to enhance personal development and own skills.
- Proven ability to take initiative and manage a busy office in the frequent absence of the Director.
- Flexibility and adaptability.
- Ability to initiate and sustain independent case and project work.
- Quick learner, able to access appropriate information and advice and imbue confidence and Trust.
- To meet deadlines and priorities often under considerable pressure and to tight deadlines.
- Excellent attention to detail.
Autonomy Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
Desirable
- Broad understanding of the NHS Strategies and key issues affecting the service
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices.
Financial and Physical Resources
Essential
- Previously experience of ordering.
Desirable
- Previously experience of managing invoices and of managing a budget
Other
Essential
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Track record in completing and finishing work to a high standard and within the deadlines required
Person Specification
Knowledge, Training and Experience
Essential
- Educated to degree level or equivalent level of experience
- Experience of working with directors as an assistant, preferably within an acute trust environment
- Evidence of continuing professional development
- Must have an understanding of the background to the NHS and appreciate the implications of this for this role
- Understand the relationships and matrix of the Barts Health Group, stakeholders, individual provider and commissioning organisations
Desirable
- A minimum of three years previous experience in a senior secretarial/PA role
- Investigation of incidents or complaints
Communication Skills
Essential
- Must be able to provide and receive highly complex, sensitive or contentious information, negotiate with senior stakeholders on difficult and controversial issues, and present complex and sensitive information to large and influential groups
- Negotiate on difficult and controversial issues including performance and change
- Must have strong written and presentation skills
Planning Skills
Essential
- Demonstrate capability to plan over short, medium and long-term timeframes and adjust plans and resource requirements accordingly
Management Skills
Essential
- Must be able to prioritise own work effectively and be able to direct activities of others.
- Experience of managing and motivating a team and reviewing performance of the individuals
Skills / Abilities
Essential
- Ability to design and maintain information and filing systems.
- Excellent verbal and written communication skills, including a good telephone manner
- Tact, diplomacy and confidentiality
- Able to communicate effectively with senior clinical and managerial staff, corporate directors and other senior managers across the trust.
- Ability to maintain confidentiality at all times
- Exceptional organisational and time management skills including prioritisation, managing diaries, appointments, meetings and filing record systems.
- Aptitude to enhance personal development and own skills.
- Proven ability to take initiative and manage a busy office in the frequent absence of the Director.
- Flexibility and adaptability.
- Ability to initiate and sustain independent case and project work.
- Quick learner, able to access appropriate information and advice and imbue confidence and Trust.
- To meet deadlines and priorities often under considerable pressure and to tight deadlines.
- Excellent attention to detail.
Autonomy Freedom to Act
Essential
- Must be able to use initiative to decide relevant actions and make recommendations to Sponsor/ Manager, with the aim of improving deliverables and compliance to policies.
- Ability to make decisions autonomously, when required, on difficult issues, working to tight and often changing timescales
Desirable
- Broad understanding of the NHS Strategies and key issues affecting the service
Physical Skills
Essential
- Working knowledge of Microsoft Office with intermediate keyboard skills
Equality and Diversity
Essential
- Needs to have a thorough understanding of and commitment to equality of opportunity and good working relationships both in terms of day-to-day working practices.
Financial and Physical Resources
Essential
- Previously experience of ordering.
Desirable
- Previously experience of managing invoices and of managing a budget
Other
Essential
- Used to working in a busy environment
- Adaptability, flexibility and ability to cope with uncertainty and change.
- Willing to engage with and learn from peers, other professionals and colleagues in the desire to provide or support the most appropriate interventions
- Professional calm and efficient manner
- Effective organizer, influencer and networker
- Demonstrates a strong desire to improve performance and make a difference by focusing on goals
- Track record in completing and finishing work to a high standard and within the deadlines required
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
