Barts Health NHS Trust

General Manager - Site Operations and Community Integration

Information:

This job is now closed

Job summary

The post holder will also play a leadership role in the inpatient flow improvement programme, supporting a complex change management programme at Newham.

Working closely with clinical and operational leaders, you will play a crucial role in enhancing patient outcomes, optimising service performance, and upholding the highest standards of patient care and safety.

Main duties of the job

Operational Management: Oversee the day-to-day operations of the site management team, discharge lounge and Deceased Holding Unit, ensuring optimal staffing, resource allocation, and adherence to performance targets.

- Team Leadership: Lead, motivate, and support a multidisciplinary team, fostering a positive, collaborative, and patient-centred culture.

- Performance Monitoring: Regularly monitor and report on key performance indicators (KPIs) related to patient flow, quality of care, and service efficiency, implementing improvements as required.

- Quality and Safety: Ensure that all care provided meets regulatory standards and aligns with best practices, prioritising patient safety and quality of care.

- Financial Management: Manage the department's budget effectively, identifying areas for cost-saving and ensuring financial sustainability.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Details

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£80,025 to £91,336 a year per annum inc

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

259-7011579NUH

Job locations

Newham Hospital

London

E13 8SL


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager

Person Specification

Knowledge and Qualifications

Essential

  • Education to degree level or equivalent qualification and or experience in nursing/health related subject
  • In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
  • Evidence of further professional academic or management studies

Desirable

  • Postgraduate management diploma or equivalent
  • Masters degree of equivalent experience

Experience

Essential

  • Significant experience either clinical or Managerial experience in an Emergency department
  • Experience of managing site and discharge teams
  • Proven experience of managing a significant service budget
  • Evidence of leading successful teams
  • Evidence of professional leadership
  • Experience in emergency planning
  • Prior achievement in devising effective strategies to manage patient flow
  • Evidence of implementing changes in improving patient care
  • Evidence of auditing practice
  • Evidence of presenting complex information
  • Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
  • Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization
  • Successful delivery of significant organisational change
  • Evidence of a track record in change management
  • Experience of managing people and teams
  • Leading capacity planning, influencing behaviours of external bodies.

Desirable

  • Experience of managing practice performance
  • Experience in developing creative solutions to problems
  • Involvement in NHS service development and reconfiguration

Skills and Abilities

Essential

  • In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines.
  • Strategic Planning
  • Inter-agency communication and negotiation
  • Project management
  • Implementing change and evaluation
  • Analytical skills
  • Influencing and creativity
  • Good understanding of inter-agency working
  • Planning, developing and implementing strategies
  • Development and implementation of active and effective communication systems
  • In managing others, has an approach which is both inclusive and developmental
Person Specification

Knowledge and Qualifications

Essential

  • Education to degree level or equivalent qualification and or experience in nursing/health related subject
  • In-depth knowledge in a number of management disciplines acquired through training and experience to degree level or equivalent
  • Evidence of further professional academic or management studies

Desirable

  • Postgraduate management diploma or equivalent
  • Masters degree of equivalent experience

Experience

Essential

  • Significant experience either clinical or Managerial experience in an Emergency department
  • Experience of managing site and discharge teams
  • Proven experience of managing a significant service budget
  • Evidence of leading successful teams
  • Evidence of professional leadership
  • Experience in emergency planning
  • Prior achievement in devising effective strategies to manage patient flow
  • Evidence of implementing changes in improving patient care
  • Evidence of auditing practice
  • Evidence of presenting complex information
  • Up-to-date knowledge of NHS system reform policy and other key policy drivers. (Performance Management, operating Framework, capacity planning, payment by results, independent sector development and Foundation Trust issues)
  • Proven track record of successful and sustained management in an NHS Foundation Trust or similar organization
  • Successful delivery of significant organisational change
  • Evidence of a track record in change management
  • Experience of managing people and teams
  • Leading capacity planning, influencing behaviours of external bodies.

Desirable

  • Experience of managing practice performance
  • Experience in developing creative solutions to problems
  • Involvement in NHS service development and reconfiguration

Skills and Abilities

Essential

  • In line with established NHS management competencies, demonstrate the ability to prioritise, organise and carry out own work effectively and within agreed timescales and deadlines.
  • Strategic Planning
  • Inter-agency communication and negotiation
  • Project management
  • Implementing change and evaluation
  • Analytical skills
  • Influencing and creativity
  • Good understanding of inter-agency working
  • Planning, developing and implementing strategies
  • Development and implementation of active and effective communication systems
  • In managing others, has an approach which is both inclusive and developmental

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Associate Director of Site Operations

Jennifer Walker

jennifer.walker32@nhs.net

07814475096

Details

Date posted

14 February 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£80,025 to £91,336 a year per annum inc

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

259-7011579NUH

Job locations

Newham Hospital

London

E13 8SL


Supporting documents

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