Job summary
The successful candidate will require excellent communication and organisation skills and possess a positive attitude. Previous experience of medical secretarial work is essential with good levels of medical terminology and excellent IT skills including Microsoft Word, Excel, Oulook and PowerPoint. A willingness to learn and participation as a team member is a must.
Main duties of the job
You will be responsible for the provision of effective patient pathway co-ordination, and 18 week validation within the department, as well as providing excellent administrative support.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- GCSE A Level or equivalent standard of Education
- AMSPAR or equivalent e.g. a good level of medical terminology
- ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point
- Awareness of patient pathways
- Understanding of patient priorities and performance targets
- Knowledge of healthcare administrative systems and processes
Desirable
- Supervisory or office management skills
Experience
Essential
- Minimum of 3 years medical secretarial/pathway administration experience
Personal and people development
Essential
- Patient focused
- Has a flexible approach and attitude
- Adapts to changing circumstances
- Ability to treat everyone with whom s/he comes into contact with dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures
Skills
Essential
- Pro active with the ability to use own initiative
- Able to present a positive image of her/himself and the service
- Ability to self reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Ability to take an active role in agreed learning activities and keep a record of them
- Knowledge of national targets with respect to the patient pathway
- A sound knowledge and demonstrable competence re 18 week referral to treatment rules
- Ability to provide constructive opinions and views on ideas for service improvement
- Ability to use and maintain resources efficiently and effectively and encourage others to do so
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set time frames working to priorities and deadlines
- Able to monitor quality of own work and others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS and EPR
- Methodical and logical approach to work prioritisation and planning
- Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time
- The ability to plan and co-ordinate activities and changes to systems or standards
Desirable
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation
Other
Essential
- Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels
Person Specification
Qualifications
Essential
- GCSE A Level or equivalent standard of Education
- AMSPAR or equivalent e.g. a good level of medical terminology
- ECDL or equivalent experience e.g. experience of a range of IT packages such as word, excel, outlook and power point
- Awareness of patient pathways
- Understanding of patient priorities and performance targets
- Knowledge of healthcare administrative systems and processes
Desirable
- Supervisory or office management skills
Experience
Essential
- Minimum of 3 years medical secretarial/pathway administration experience
Personal and people development
Essential
- Patient focused
- Has a flexible approach and attitude
- Adapts to changing circumstances
- Ability to treat everyone with whom s/he comes into contact with dignity and respect
- Experience of Human Rights, Equality & Diversity policies and procedures
Skills
Essential
- Pro active with the ability to use own initiative
- Able to present a positive image of her/himself and the service
- Ability to self reflect, carry out tasks of own job and identify what s/he needs to learn to able to do current job better
- Ability to take an active role in agreed learning activities and keep a record of them
- Knowledge of national targets with respect to the patient pathway
- A sound knowledge and demonstrable competence re 18 week referral to treatment rules
- Ability to provide constructive opinions and views on ideas for service improvement
- Ability to use and maintain resources efficiently and effectively and encourage others to do so
- Acts responsibly as a team member and seeks help if necessary
- A proven record of being able to work within set time frames working to priorities and deadlines
- Able to monitor quality of own work and others
- Ability to produce and present written reports and correspondence of a high calibre
- Competence with a range of IT packages, e.g. CRS and EPR
- Methodical and logical approach to work prioritisation and planning
- Flexible approach to the planning and coordination of patient pathways to ensure maximum use of clinical time
- The ability to plan and co-ordinate activities and changes to systems or standards
Desirable
- To have a sound understanding of NHS wide initiatives and experience of responding positively to ensure local implementation
Other
Essential
- Highly developed communication skills, with experience of dealing with patient's anxiety in a reassuring manner. An ability to communicate professionally at all levels
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
