Job summary
Digital and internal communications manager, Band 7
Barts Health NHS Trust is looking for a bright, enthusiastic and highly motivated digital and internal communications manager that has a keen interest in helping staff feel engaged at work. It is an exciting time to join our Trust as we continue on our journey to deliver safe and compassionate care to more than 6,000 patients every single day across the largest Trust in the UK.
This position is responsible for producing and strategically leading on our various internal and digital communications channels, ensuring that they are engaging and informative. We are looking for fresh ideas to engage our 20,000+ staff, so creativity and a can-do attitude are essential attributes of the successful candidate.
Main duties of the job
The post holder will be responsible for developing and managing all of our digital channels including the Trust external public facing websites, our intranet WeShare, and our social media channels.
We are specifically looking for someone with experience working within internal and digital communications in a large and complex organisation. NHS experience is not essential, although it is desirable. Experience working in a large charity would also be viewed favourably.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
For further details contact:
Alenka Daniel, head of communications, RLH/MEH, email Alenka.daniel@nhs.net
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
For further details contact:
Alenka Daniel, head of communications, RLH/MEH, email Alenka.daniel@nhs.net
Person Specification
Qualifications
Essential
- oEducated to Masters degree level or equivalent experience in a relevant discipline (eg communications, media, politics)
Desirable
- oEvidence of continued professional development and national best practice within the communications sector
- o CIPR accredited
Experience
Essential
- Leading on the development of internal communications strategies to engage staff
- Leading on the development of digital communications strategies to engage internal and external stakeholders
- Working within a culturally and politically complex environment
- Leading on the implementation of communications plans under considerable time pressure - anticipating, analysing and prioritising workloads
- Managing a content management system and training and supporting a large team of publishers
- Commissioning, managing and using scheduling and analytical tools to plan and manage digital channels
- Line management
Desirable
- Experience working within the NHS and/or charity sectors
- Experience of a major incident or significant major incident preparation in a complex environment
Knowledge
Essential
- Demonstrated understanding of effectively engaging various stakeholders
- Commissioning and managing external contractors (writers, photographers, etc)
- Knowledge of the NHS and public services
- Understanding of issues around confidentiality and data protection
Desirable
- Brand management
- Quantitative and qualitative research methodology
- Delivery of major incident communications
Skills
Essential
- Developing creative and engaging communications collateral for internal and digital communications campaigns
- Writing and editing engaging copy
- Establishing and maintaining effective working relationships with stakeholders
- Ability to tolerate uncertainty and manage conflicting priorities
- Ability to meet challenging deadlines
- Ability to digest information from long and complex documents and other documents and to summarise in clear language and easily accessible formats to be relevant to audiences
Desirable
- Design and desktop publishing eg Photoshop, Illustrator
Person Specification
Qualifications
Essential
- oEducated to Masters degree level or equivalent experience in a relevant discipline (eg communications, media, politics)
Desirable
- oEvidence of continued professional development and national best practice within the communications sector
- o CIPR accredited
Experience
Essential
- Leading on the development of internal communications strategies to engage staff
- Leading on the development of digital communications strategies to engage internal and external stakeholders
- Working within a culturally and politically complex environment
- Leading on the implementation of communications plans under considerable time pressure - anticipating, analysing and prioritising workloads
- Managing a content management system and training and supporting a large team of publishers
- Commissioning, managing and using scheduling and analytical tools to plan and manage digital channels
- Line management
Desirable
- Experience working within the NHS and/or charity sectors
- Experience of a major incident or significant major incident preparation in a complex environment
Knowledge
Essential
- Demonstrated understanding of effectively engaging various stakeholders
- Commissioning and managing external contractors (writers, photographers, etc)
- Knowledge of the NHS and public services
- Understanding of issues around confidentiality and data protection
Desirable
- Brand management
- Quantitative and qualitative research methodology
- Delivery of major incident communications
Skills
Essential
- Developing creative and engaging communications collateral for internal and digital communications campaigns
- Writing and editing engaging copy
- Establishing and maintaining effective working relationships with stakeholders
- Ability to tolerate uncertainty and manage conflicting priorities
- Ability to meet challenging deadlines
- Ability to digest information from long and complex documents and other documents and to summarise in clear language and easily accessible formats to be relevant to audiences
Desirable
- Design and desktop publishing eg Photoshop, Illustrator
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
