Job summary
We are looking for an enthusiastic and highly motivated service manager to join our busy Surgery, Perioperative Medicine and Adult Critical Care team. You will support this award-winning team to effectively manage patient flow, admin and clerical teams, service improvement projects, and financial performance.
As part of Team Surgery, you will work closely as part of a triumvirate to deliver high quality, efficient and forward thinking services across The Royal London and Mile End Hospitals. You will be part of a team that is responsible for Scheduling, Theatres, Critical Care, Anaesthetics, Pain, and Elective Care.
You will be operationally responsible for managing our adult theatres complex, supporting the daily patient flow of patients through our elective care footprint. You will also have responsibility for managing our elective care scheduling team supporting patients to come int to hospital. This role will work closely with the Service Manager for Anaesthetics and Critical Care and the Service Manager for Medical Equipment, and will also have a close working relationship with the Surgical Specialties Teams and the Emergency Care and Trauma Teams.
You will also establish and oversee specific workstreams that are part of the Theatres Efficiency Group.A strong patient focussed attitude and a collaborative working approach is key.
Main duties of the job
As part of the triumvirate leadership team, the post-holder will be responsible for ensuring the safe, high quality, efficient and financially sustainable delivery of all services within their portfolio.
The post-holder will be a key member of the leadership team in Theatres, Peri-operative Medicine and Critical Care, working collaboratively across a fast-paced, dynamic department. The candidate will be joining a friendly and ambitious team committed to triumvirate working, continuous improvement and high-quality patient care.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person Specification
Experience
Essential
- Recent experience of managing groups of staff
- Experience of successfully leading and implementing service improvement projects
- Experience of managing a budget
- Ability to understand complex issues, problem solve and propose solutions.
- Understanding of project management techniques
- Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams
- Experience and knowledge of CRS and CLW
Skills
Essential
- Analysis of complex data to produce succinct information appropriate for its audience.
- Strong communication skills - written and verbal.
- Demonstrable achievements in managing change.
- Experience of participating in clinical governance initiatives
- Ability to develop new ways of working
- Experienced in MS Word, PowerPoint & Excel
- Used to producing analysis in numerical or graphical formats to a high standard.
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service improvement and modernisation.
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare.
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others.
- Recognise others' anxieties and problems - encourage them to find ways of dealing constructively with stress
- Able to absorb and deal constructively with criticism and seek support as necessary
- Advanced Excel spread sheet skills
Knowledge
Essential
- Experience of managing a critical care unit
- Background in managing Dr Rotas
- Understands Consultant job plans
- Experience of putting together a business case and contributing to its implementation
Qualifications
Essential
- Educated to degree level or relevant level of skills and experience.
- Recognised management qualification or equivalent experience.
Person Specification
Experience
Essential
- Recent experience of managing groups of staff
- Experience of successfully leading and implementing service improvement projects
- Experience of managing a budget
- Ability to understand complex issues, problem solve and propose solutions.
- Understanding of project management techniques
- Well-developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams
- Experience and knowledge of CRS and CLW
Skills
Essential
- Analysis of complex data to produce succinct information appropriate for its audience.
- Strong communication skills - written and verbal.
- Demonstrable achievements in managing change.
- Experience of participating in clinical governance initiatives
- Ability to develop new ways of working
- Experienced in MS Word, PowerPoint & Excel
- Used to producing analysis in numerical or graphical formats to a high standard.
- Communicates the vision and brings it alive - describes what the future needs to look like in terms of service improvement and modernisation.
- Demonstrates a commitment to the highest ethical and professional values and a belief in government funded healthcare.
- Able to take conscious steps to manage self under pressure - creating time for reflection and support for self and others.
- Recognise others' anxieties and problems - encourage them to find ways of dealing constructively with stress
- Able to absorb and deal constructively with criticism and seek support as necessary
- Advanced Excel spread sheet skills
Knowledge
Essential
- Experience of managing a critical care unit
- Background in managing Dr Rotas
- Understands Consultant job plans
- Experience of putting together a business case and contributing to its implementation
Qualifications
Essential
- Educated to degree level or relevant level of skills and experience.
- Recognised management qualification or equivalent experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
