Job summary
The post holder will work as a member of the established Portering team to provide a Portering service, to the Trust, that is highly visible, service user focused and professional at all times with the overarching goals of creating a safe and crime free environment for all patients, staff, visitors, and the public
Main duties of the job
Keyboard skills required
Occasional moderate lifting
There is a frequent requirement for light physical effort for severallong periods during a shift
Frequent exposure to distressing or emotional circumstances due to the nature of the role.
Frequent exposure to difficult customers, service users, often inemotional circumstances
Requirement to use Visual Display Unit equipment continuouslymost days.
Frequent requirement to work outdoors
Frequent exposure to unpleasant working conditions
There is a frequent requirement for light physical effort for severalshort periods during a shift
Ability to remain alert and calm throughout the shift
Have a basic level of problem solving and multi-tasking capability
Will be frequently interrupted due to the changing nature of therole.
There is a frequent requirement for concentration where the work pattern is unpredictable
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
Desirable
- Literacy Level 2 (equivalent to GCSE Grade C)
- Numeracy Level 2 (equivalent to GCSE Grade C)
- Conflict Resolution
- Training Manual
- Handling Training
Experience
Essential
- Experience of working in a customer focused environment
Desirable
- Experience of undertaking manual handling activity Experience working in a hospital or care environment Previous experience in conflict resolution, diffusion and breakaway
Knowledge
Essential
- Ability to use a computer to a basic level
- Ability to record written information accurately
- Ability to communicate and build relationships with colleagues
Desirable
- Ability to write reports
- Ability to use IT systems confidently
Skills
Essential
- Physically fit, able to undertake lifting and patient movement associated with the job role
Desirable
- Able to assist security staff in conflict situations including the application of diffusion and Person Specification hampshirehospitalscareers.co.uk breakaway techniques Ability and willingness to work shifts, including nights and weekends
Person Specification
Qualifications
Essential
Desirable
- Literacy Level 2 (equivalent to GCSE Grade C)
- Numeracy Level 2 (equivalent to GCSE Grade C)
- Conflict Resolution
- Training Manual
- Handling Training
Experience
Essential
- Experience of working in a customer focused environment
Desirable
- Experience of undertaking manual handling activity Experience working in a hospital or care environment Previous experience in conflict resolution, diffusion and breakaway
Knowledge
Essential
- Ability to use a computer to a basic level
- Ability to record written information accurately
- Ability to communicate and build relationships with colleagues
Desirable
- Ability to write reports
- Ability to use IT systems confidently
Skills
Essential
- Physically fit, able to undertake lifting and patient movement associated with the job role
Desirable
- Able to assist security staff in conflict situations including the application of diffusion and Person Specification hampshirehospitalscareers.co.uk breakaway techniques Ability and willingness to work shifts, including nights and weekends
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
