Barts Health NHS Trust

Patient Experience Midwife

Information:

This job is now closed

Job summary

Are you dynamic, innovative, with a strong desire and passion for improving patient and family experience within out maternity services? An exciting opportunity has arisen for a lead midwife for patient experience here at Newham University Hospital. The role includes responsibility for professional direction of all aspects of the women experience across our maternity services ensuring optimum standards are maintained.

Main duties of the job

We are looking for a senior midwife with a minimum of 3 years post registration experience as a band 6 midwife with recent intrapartum, antepartum and postpartum experience, to ensure efficient management and coordination of women and their families as they move through our service. You will ensure quality improvements and safe care for women and their family, support matrons in leading and achieving good working environment for women and families. The post holder will be an ambassador for Patient Experience providing expertise, advice, education, and support and ensure improvements are delivered effectively.

Although this role is based at Newham hospital it also involves facilitating teaching at our sister sites within Barts health.

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Details

Date posted

19 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year per annum inc (Pay Award Pending)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

259-6658776NUH

Job locations

Newham Hospital

London

E13 8SL


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Person Specification

Qualifications

Essential

  • Registered Midwife with minimum 3 years experience as a practicing band 6
  • Requires NMC registration on relevant part of register
  • Professional knowledge acquired through Midwifery training to Degree Level or equivalent skills, knowledge and experience
  • Mentorship course or equivalent teaching experience

Desirable

  • Experience of clinical audit and presentation
  • RCA Training
  • Leadership/Management qualification

Experience & Knowledge

Essential

  • Significant experience as a practising midwife
  • Experience of dealing with patient concerns
  • Knowledge of clinical governance as a theory and in practice
  • Knowledge of Datix System
  • Experience in people management and improving the patient experience
  • Mentoring experience
  • Decision making ability
  • Experience of report writing

Desirable

  • Experience in co-ordination, chairing and administration of meetings
  • Experience of stakeholder and partnership working
  • Experience of writing complaints responses

Skills

Essential

  • Evidence of experience of conflict resolution
  • Experience of identifying and interpreting national policy
  • Excellent communication and interpersonal relationship skills
  • Advanced IT skills
  • Ability to maintain a spreadsheet/ database and develop action plans
  • Good team worker ability, autonomous practitioner
  • Proven teaching skills
  • Proven oral and written communication skills
  • Able to prioritise and meet deadlines
  • Demonstrate the ability to compile complex written information
  • Demonstrates awareness of NHS reports and recommendations and ability to adapt service development/provision accordingly
  • Has understanding of current NHS issues and initiatives around patient and staff experience

Desirable

  • Able to implement change

Other

Essential

  • Sufficient experience to fulfil the requirements of the job with any aids and adaptations
Person Specification

Qualifications

Essential

  • Registered Midwife with minimum 3 years experience as a practicing band 6
  • Requires NMC registration on relevant part of register
  • Professional knowledge acquired through Midwifery training to Degree Level or equivalent skills, knowledge and experience
  • Mentorship course or equivalent teaching experience

Desirable

  • Experience of clinical audit and presentation
  • RCA Training
  • Leadership/Management qualification

Experience & Knowledge

Essential

  • Significant experience as a practising midwife
  • Experience of dealing with patient concerns
  • Knowledge of clinical governance as a theory and in practice
  • Knowledge of Datix System
  • Experience in people management and improving the patient experience
  • Mentoring experience
  • Decision making ability
  • Experience of report writing

Desirable

  • Experience in co-ordination, chairing and administration of meetings
  • Experience of stakeholder and partnership working
  • Experience of writing complaints responses

Skills

Essential

  • Evidence of experience of conflict resolution
  • Experience of identifying and interpreting national policy
  • Excellent communication and interpersonal relationship skills
  • Advanced IT skills
  • Ability to maintain a spreadsheet/ database and develop action plans
  • Good team worker ability, autonomous practitioner
  • Proven teaching skills
  • Proven oral and written communication skills
  • Able to prioritise and meet deadlines
  • Demonstrate the ability to compile complex written information
  • Demonstrates awareness of NHS reports and recommendations and ability to adapt service development/provision accordingly
  • Has understanding of current NHS issues and initiatives around patient and staff experience

Desirable

  • Able to implement change

Other

Essential

  • Sufficient experience to fulfil the requirements of the job with any aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Newham Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Deputy Adom for Quality and Safety

Jasvir Kaur Jutle

j.jutle@nhs.net

02073638516

Details

Date posted

19 September 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,883 to £58,544 a year per annum inc (Pay Award Pending)

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

259-6658776NUH

Job locations

Newham Hospital

London

E13 8SL


Supporting documents

Privacy notice

Barts Health NHS Trust's privacy notice (opens in a new tab)