Job summary
We are looking for a dynamic, committed and highly organised FM Assistant with the skills, knowledge, and experience to provide outstanding administrative skills to support the Facilities team at Newham Hospital.
Your role will be to help ensure an excellent service is provided by our service providers, in-house team and monitoring the facilities services such as Car parking, Patient Catering, Cleaning, Portering, Retail Services to staff and visitors, Bed Management across the site. Provide administration support from setting up meetings, minute taking and ensuring action are completed to assist the monitoring all facilities and environment be able to work under pressure, be organised and have good time management skills. The role requires good problem-solving skills and the ability to prioritise workload.
Main duties of the job
You will be working closely with the Director of Estates and Facilities Team. This role is an excellent opportunity to develop your experience in Facilities Management.
This is a permanent role, subject to the probation period, based at Newham Hospital. However, travel to all our hospital sites may be required from time to time.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Have a good understanding and experience of FM services
Desirable
- Previous NHS/Non-NHS experience but any supporting evidence of experience will be considered favourably
Skills
Essential
- The ability to function as a team member
- Good communication and interpersonal skills, both in person and on the telephone
- Have a good computer literacy in Windows and IT systems (Full range of MS Office packages and CAFM Systems - Agility/Concept or similar)
- Able to use initiative and co-ordinate own workload
- Capable of dealing with sensitive and distressing situations
- Caring and compassionate
Knowledge
Essential
- Awareness of the importance of confidentiality and information governance in the workplace
Qualifications
Essential
- GSCE's minimum of 5 at grades "5 or C" or equivalent
- Willing to work towards ILM/NVQ in Facilities Management (Level 3)
- Basic Numeracy and Literacy
Desirable
- ILM/NVQ in Facilities Management (level 3 or higher)
Other
Essential
- The post holder must be enthusiastic, willing to learn, flexible, and a good team player
- Respect all people and treat everyone with dignity
- Ability to form good interpersonal relationships and able to work effectively in a team
- Ability to communicate effectively and demonstrate excellent communication skills, verbal, listening and written
- Be able to demonstrate an understanding of the concept or confidentially
- Ability to store data/ information safely and correctly
- Acts in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
- Ability to support others in maintaining health, safety and security
Desirable
- Be adaptable and flexible
Person Specification
Experience
Essential
- Have a good understanding and experience of FM services
Desirable
- Previous NHS/Non-NHS experience but any supporting evidence of experience will be considered favourably
Skills
Essential
- The ability to function as a team member
- Good communication and interpersonal skills, both in person and on the telephone
- Have a good computer literacy in Windows and IT systems (Full range of MS Office packages and CAFM Systems - Agility/Concept or similar)
- Able to use initiative and co-ordinate own workload
- Capable of dealing with sensitive and distressing situations
- Caring and compassionate
Knowledge
Essential
- Awareness of the importance of confidentiality and information governance in the workplace
Qualifications
Essential
- GSCE's minimum of 5 at grades "5 or C" or equivalent
- Willing to work towards ILM/NVQ in Facilities Management (Level 3)
- Basic Numeracy and Literacy
Desirable
- ILM/NVQ in Facilities Management (level 3 or higher)
Other
Essential
- The post holder must be enthusiastic, willing to learn, flexible, and a good team player
- Respect all people and treat everyone with dignity
- Ability to form good interpersonal relationships and able to work effectively in a team
- Ability to communicate effectively and demonstrate excellent communication skills, verbal, listening and written
- Be able to demonstrate an understanding of the concept or confidentially
- Ability to store data/ information safely and correctly
- Acts in a way that is consistent with legislation, policies and procedures and abide by the Trust Health and Safety policies
- Ability to support others in maintaining health, safety and security
Desirable
- Be adaptable and flexible
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
