Job summary
An exciting opportunity has arisen for a dynamic and ambitious individual to join the Respiratory Medicine department at St. Bartholomew's Hospital.
We are seeking to recruit a Pathway Coordinator to provide excellent patient pathway support to the Asthma service and to assist in the delivery of a high-quality service.
The post holder will play a key role in ensuring a smooth and efficient pathway administration for patients throughout their journey through the Service, from the point of referral, for both outpatient & inpatients, to point of discharge. The successful applicant will be highly motivated, proactive and well organized with a strong sense of patient/customer care. The ability to multitask, work in a team and work under pressure in what can often be a busy office environment is essential.
Candidates should have good knowledge and understanding of patient access targets and ideally will have prior experience of working in an administrative role in an NHS setting.
This is a fantastic opportunity for those wanting to broaden their skill set and who may be seeking to develop a career in an NHS or Healthcare setting
Main duties of the job
To be the point of contact for patients for all issues relating to their pathway of care in regard to both inpatients and outpatients. The post holder will work as part of a multi-disciplinaryteam, under the direction of the Clinical Lead, and will provide expertise in the proactive management of the patient pathway from referral to discharge, ensuring the entire pathway is managed smoothly.The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how thefunctions of this role will be carried out along with the timescales that will be adhered.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
Person Specification
Qualifications and Knowledge
Essential
- Awareness of secondary care, primary care GP and community services
Experience
Essential
- experience of using a full IT/Patient data systmes including Microsoft Office, Outlook, Work, EXCEL EPR/CRS, Choose and Book
- Acts responsibly as a team member and seeks help if necessary
- Ability to use and maintain resources efficiently
- Abilty to treat everyone with whom you come into contact with dignity and respect
- Experience of Human Rights, Equality and Diversity policies and procedures
- Previous experience/working knowledge of 18 weeks RTT programme
Desirable
- An understanding of Medical Terminology approiate to specialism
Skills
Essential
- Data/Record /Information Management accurate data entry, typing and checking skills
- Pays attention to detail
- Skilled in the use of IT/Patient data systments (listed above)
- Writing and reporting skills
- Manages and interprets data correctly to inform decision making
- Quality and Service Improvement
- Maintains high standards and quality of work
- Contributes to service improvements and is solution focused
- Completes task on time (accurately and to a high quality)
- Organising, planning and prioritising skills - meets deadlines
- Follow instructions: adheres to organisational policies, protocols and procedures
Person Specification
Qualifications and Knowledge
Essential
- Awareness of secondary care, primary care GP and community services
Experience
Essential
- experience of using a full IT/Patient data systmes including Microsoft Office, Outlook, Work, EXCEL EPR/CRS, Choose and Book
- Acts responsibly as a team member and seeks help if necessary
- Ability to use and maintain resources efficiently
- Abilty to treat everyone with whom you come into contact with dignity and respect
- Experience of Human Rights, Equality and Diversity policies and procedures
- Previous experience/working knowledge of 18 weeks RTT programme
Desirable
- An understanding of Medical Terminology approiate to specialism
Skills
Essential
- Data/Record /Information Management accurate data entry, typing and checking skills
- Pays attention to detail
- Skilled in the use of IT/Patient data systments (listed above)
- Writing and reporting skills
- Manages and interprets data correctly to inform decision making
- Quality and Service Improvement
- Maintains high standards and quality of work
- Contributes to service improvements and is solution focused
- Completes task on time (accurately and to a high quality)
- Organising, planning and prioritising skills - meets deadlines
- Follow instructions: adheres to organisational policies, protocols and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
