Job summary
A rare and exciting opportunity has arisen for a registered Pharmacy Technician to join our friendly, pharmacy operational team.
We require an experienced individual with drive, enthusiasm, excellent communication skills, both written and verbal, ability to work under pressure and to lead a team through pharmacy processes and changes. You should be a team player, able to perform effectively within the pharmacy and wider healthcare settings and have leadership experience.
In this role you will be responsible for:
- Training and developing staff
- Monitoring and reporting KPIs (Key Performance Indicators)
- Leading operational team
- Implementing and updating SOPs and processes
- Oversee the running of Controlled drugs, Dispensary, Distribution and Medicine Managemen
We would expect applicants to be highly motivated and responsible individuals with a passion for customer service and team work.
In return we can offer support to develop your career within a friendly and supportive team of professionals.
For this role you are required to be registered with the General pharmaceutical Council (GPhC), You should have experience in leading a pharmacy team. You will also be required to hold an accredited checking accreditation.
If you would like to know more about the post or would like an informal visit, please contact Lucie Lea - Site Lead Pharmacy Technician on 020 8539 5522 ext.5582/5583 via hospital switchboard (9 am - 5 pm) or via email: lucie.lea@nhs.net
Main duties of the job
The post holder will manage a team of pharmacy technicians, pharmacy assistants and trainee pharmacy assistants. They will deliver patient-focused, quality care, based at Whipps Cross University Hospital.An integrated service delivery model is in place which is a move away from a traditional split between dispensary and medicines management services; staff work across both areas as a multi-skilled team in all aspects of pharmacy service delivery. This enables pharmacy to put patients' needs at the centre of our services.The post holder will oversee the effective management of the team by:o Monitoring and reporting Key Performances Indicators (KPIs)o Training and developing the teamo Monitoring and auditing the management of controlled drugs, FP10 and stocko Co-ordinating pharmacy specific auditso Implementing and updating Standard Operating Procedures (SOPs)
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- BTEC Pharmaceutical Sciences / NVQ 3 or equivalent.
- Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC).
- Accuracy Checking Pharmacy Technician (ACPT) qualification.
Desirable
- HEE LaSE Medicines Optimisation qualification or equivalent.
- Practice Supervisor, Train the trainer or equivalent qualification.
- ILM Level 3 Leadership and Management qualification or equivalent.
Experience
Essential
- Significant experience as a pharmacy technician.
- Relevant post-registration experience in an acute hospital's pharmacy department.
- Experience of supervising others.
- Experience of training staff and giving developmental feedback.
- Dispensing and accuracy checking experience.
- Pharmacy labelling and stock control systems.
- Experience of patient consultations.
- Experience or organising a service on a day-to-day basis.
- Experience of holding regular team meetings.
- Experience of giving feedback and communicating outcomes to the wider team.
- Experience of procedure development and review.
Desirable
- Management of staff.
- Experience of recruitment and selection.
- Experience of implementing change.
Knowledge
Essential
- Understanding of GPhC revalidation requirements.
- Knowledge of medicines management systems at ward level.
- Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work.
- Understanding of stock control systems.
- Knowledge of drugs, side effects and where to find further information.
- Knowledge of Safe and Secure Handling of Medicines requirements.
- Understanding of the importance of adherence to SOPs and legislation.
- Demonstrates a good understanding of patient safety initiatives.
Desirable
- Quality Improvement (QI) methodology.
- Understanding of medication issues and potential problems arising as patients move between settings.
- Understanding of development opportunities available to pharmacy technicians.
Skills
Essential
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to deal with complaints.
- IT literate and able to use Microsoft office and pharmacy computer systems.
- Interpret and dispense prescriptions accurately.
- Organisation and prioritisation of workload.
- Ability to problem solve.
- Able to plan and prioritise own work and the supervision of others in a clear and organised way.
- Able to work alone or as part of a team with different grades of staff.
- Ability to motivate self and others.
- Methodical attention to detail.
- Supervisory and mentoring skills.
- Time management skills.
- Risk assessment abilities.
- Good numeracy skills. Able to perform pharmaceutical calculations.
- The ability to meet tight deadlines and be able to respond to urgent requests concurrently.
Desirable
Other
Essential
- DBS - Enhanced check with a check of the barred lists required as patient facing may interact with adults / children.
Desirable
- Member of the Association of Pharmacy Technicians (APTUK).
Person Specification
Qualifications
Essential
- BTEC Pharmaceutical Sciences / NVQ 3 or equivalent.
- Registration as a Pharmacy Technician with the General Pharmaceutical Council (GPhC).
- Accuracy Checking Pharmacy Technician (ACPT) qualification.
Desirable
- HEE LaSE Medicines Optimisation qualification or equivalent.
- Practice Supervisor, Train the trainer or equivalent qualification.
- ILM Level 3 Leadership and Management qualification or equivalent.
Experience
Essential
- Significant experience as a pharmacy technician.
- Relevant post-registration experience in an acute hospital's pharmacy department.
- Experience of supervising others.
- Experience of training staff and giving developmental feedback.
- Dispensing and accuracy checking experience.
- Pharmacy labelling and stock control systems.
- Experience of patient consultations.
- Experience or organising a service on a day-to-day basis.
- Experience of holding regular team meetings.
- Experience of giving feedback and communicating outcomes to the wider team.
- Experience of procedure development and review.
Desirable
- Management of staff.
- Experience of recruitment and selection.
- Experience of implementing change.
Knowledge
Essential
- Understanding of GPhC revalidation requirements.
- Knowledge of medicines management systems at ward level.
- Up to date knowledge of legislation relevant to pharmacy practice, e.g. controlled drugs, Health and Safety at Work.
- Understanding of stock control systems.
- Knowledge of drugs, side effects and where to find further information.
- Knowledge of Safe and Secure Handling of Medicines requirements.
- Understanding of the importance of adherence to SOPs and legislation.
- Demonstrates a good understanding of patient safety initiatives.
Desirable
- Quality Improvement (QI) methodology.
- Understanding of medication issues and potential problems arising as patients move between settings.
- Understanding of development opportunities available to pharmacy technicians.
Skills
Essential
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Ability to deal with complaints.
- IT literate and able to use Microsoft office and pharmacy computer systems.
- Interpret and dispense prescriptions accurately.
- Organisation and prioritisation of workload.
- Ability to problem solve.
- Able to plan and prioritise own work and the supervision of others in a clear and organised way.
- Able to work alone or as part of a team with different grades of staff.
- Ability to motivate self and others.
- Methodical attention to detail.
- Supervisory and mentoring skills.
- Time management skills.
- Risk assessment abilities.
- Good numeracy skills. Able to perform pharmaceutical calculations.
- The ability to meet tight deadlines and be able to respond to urgent requests concurrently.
Desirable
Other
Essential
- DBS - Enhanced check with a check of the barred lists required as patient facing may interact with adults / children.
Desirable
- Member of the Association of Pharmacy Technicians (APTUK).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
