Job summary
An exciting opportunity has arisen at the Whips Cross Hospital for RTT and Diagnostic Patient Pathway Validator for the Imaging Department.
The validator role demands excellent prioritisation and organisational skills and a collaborative approach to ensure smooth and efficient service for patients throughout their treatment by the Trust. You will also have an interest in monitoring performance, driving change, and improving processes and systems. The ability to work autonomously, be proactive and able to take initiative to solve problems are crucial for this post. It will involve working collaboratively with both clinical and non-clinical team to deliver the objectives of the service.
The key features of the role are ensuring that all patients are tracked against the national 18-week RTT target, DM01 and cancer waiting times. This includes highlighting all potential breaches of the targets to the Service Manager and the clinical team in a timely fashion.
You will have medical secretarial/ pathway administration experience and be experienced in the use of patient administration systems ideally Cerner Millennium and Sectra RISe. Ideal candidates will have an in depth understanding of NHS England DM01 guidance and reporting.
Please expect to complete a short validation assessment on the day of your interview.
For any informal enquiries, please contact Rofiquol Islam, Imaging Service Manager, via emailRofiquol.islam1@nhs.net
Main duties of the job
The purpose of this post is to actively validate and track the referral to treatment processes in a patient's diagnostic pathway. To escalate the following to service and clinical leads;
- Any delays due to insufficient clinical information to progress the patient's pathway.
- Pathways that require an event or a scheduled event to be brought forward in line with DM01 guidelines.
- Trends/key themes of incorrect requests/data entry against the individual patient pathways.
- Significant data quality issues/errors that may arise
These process steps ensure a smooth and efficient service for patients throughout their treatment within the Trust. In addition to pathway validation, the role will encompass daily and weekly monitoring to maintain, and adhere to, real time workflows.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- GCSE / A Level or equivalent standard of Education
Desirable
- 2+ year's experience of working within an office or NHS environment.
Skills, Experience & Knowledge
Essential
- Significant administrative experience including maintaining office and patient record systems
- Previous NHS experience of patient pathway management.
- Understanding of Confidentiality and Data Protection Act and able to maintain confidentiality and trust with an awareness of information governance requirements
- A comprehensive understanding of the Diagnostic Patient Pathway and where it fits within the National RTT
- Knowledge of computerised software packages including MS Word, Excel, Access and PowerPoint and experienced use of CRS/RISe/PACs.
- Ability to create and use spreadsheets
- Ability to work unsupervised, prioritising own workload.
- Evidence of being able to work within set time frames and managing changing priorities / deadlines to meet challenging targets.
- Able to analyse, interpret complex information.
- Able to work in a busy clinical environment as part of a multi-disciplinary team.
- Excellent interpersonal skills with the ability to maintain a calm, courteous and efficient approach at all times
Desirable
- Knowledge and use of Qlikview / Qliksence (DM01 validation).
- Experience in interacting with patients and dealing with sensitive/confidential information.
- Ability to understand complex data and use information to monitor processes.
Other
Essential
- Commitment to continuing professional development.
- Ability to demonstrate a confident approach which inspires confidence with the team.
- Forward thinking and patient focused.
- Methodical and logical approach to work prioritisation and planning.
- Have a friendly, positive and professional disposition to establish and maintain effective working relationships in a multidisciplinary setting.
Desirable
- Demonstrated ability to communicate effectively at all levels across the Trust and NHS community
Person Specification
Qualifications
Essential
- GCSE / A Level or equivalent standard of Education
Desirable
- 2+ year's experience of working within an office or NHS environment.
Skills, Experience & Knowledge
Essential
- Significant administrative experience including maintaining office and patient record systems
- Previous NHS experience of patient pathway management.
- Understanding of Confidentiality and Data Protection Act and able to maintain confidentiality and trust with an awareness of information governance requirements
- A comprehensive understanding of the Diagnostic Patient Pathway and where it fits within the National RTT
- Knowledge of computerised software packages including MS Word, Excel, Access and PowerPoint and experienced use of CRS/RISe/PACs.
- Ability to create and use spreadsheets
- Ability to work unsupervised, prioritising own workload.
- Evidence of being able to work within set time frames and managing changing priorities / deadlines to meet challenging targets.
- Able to analyse, interpret complex information.
- Able to work in a busy clinical environment as part of a multi-disciplinary team.
- Excellent interpersonal skills with the ability to maintain a calm, courteous and efficient approach at all times
Desirable
- Knowledge and use of Qlikview / Qliksence (DM01 validation).
- Experience in interacting with patients and dealing with sensitive/confidential information.
- Ability to understand complex data and use information to monitor processes.
Other
Essential
- Commitment to continuing professional development.
- Ability to demonstrate a confident approach which inspires confidence with the team.
- Forward thinking and patient focused.
- Methodical and logical approach to work prioritisation and planning.
- Have a friendly, positive and professional disposition to establish and maintain effective working relationships in a multidisciplinary setting.
Desirable
- Demonstrated ability to communicate effectively at all levels across the Trust and NHS community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
