Job summary
ITU at Newham University Hospital is an 12 bedded critical care unit which cares for level 2 and level 3 patients; we are looking for a full time health care assistant to join our busy and dynamic multi-disciplinary team.
The applicant must be a self-motivated person to join our team of staff, and be able to work with minimal supervision once trained. Experience in an acute hospital setting is essential.
We reserve the right to expire vacancies prior to the advertised closing date if a sufficient number of applications have been received.
Main duties of the job
The Nursing Assistant works under the direction or supervision of qualified nurses/midwives to implement care planned by Registered Professionals. The Health Care Support Worker (HCSW) is proactive in monitoring and anticipating patients' needs within the boundaries of the Job Description
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
- Ensure effective communication with all staff, patients, and relatives, maintaining confidentiality at all time
- Provide recreational and conversational support for patients and carers
- Assist in the reception of new patients and visitors, orienting them around the department when required
- Assist the registered nurse with the support of people in distress, showing compassion
- Ensure that all relevant information is relayed to nursing staff in a timely manner
- Assist in routine clerical duties, such as receiving calls/messages and relaying messages in a timely and appropriate manner, retrieving/filing patients notes and X-Rays, collection of mail and use of the Care Record Service(CRS
- Demonstrate customer care skills when listening to concerns, dealing courteously with visitors, staff or patients and when using the telephone.
Job description
Job responsibilities
- Ensure effective communication with all staff, patients, and relatives, maintaining confidentiality at all time
- Provide recreational and conversational support for patients and carers
- Assist in the reception of new patients and visitors, orienting them around the department when required
- Assist the registered nurse with the support of people in distress, showing compassion
- Ensure that all relevant information is relayed to nursing staff in a timely manner
- Assist in routine clerical duties, such as receiving calls/messages and relaying messages in a timely and appropriate manner, retrieving/filing patients notes and X-Rays, collection of mail and use of the Care Record Service(CRS
- Demonstrate customer care skills when listening to concerns, dealing courteously with visitors, staff or patients and when using the telephone.
Person Specification
Experience
Essential
- Has significant experience within a previous healthcare setting
- Previous experience caring for adult patient
- Demonstrates an understanding of the need for patient focused care
Skills
Essential
- Good written and verbal communication skills
- Effective interpersonal skills
- Adaptable and able to deal with changing workloads
Knowledge&Qualifications
Essential
- Minimum of 5 GCSE's grades A-E or equivalent
- Basic level or equivalent in literacy, numeracy,
- ICT & Communication NVQ level 2/3
- Infection Control Training
- NVQ level 2/3 in child care
- Can prove a basic computer literacy in Windows and IT systems
other
Essential
- Prepared to undertake further training
- Positive attitude and ability to work under pressure
- Responsible for own individual performance
- Review Takes responsibility for own learning
- Communicates in a manner that is consistent with relevant legislation, policies and procedures
- Communicates with people in a form and manner that: -Is consistent with their level of understanding, culture, background and preferred ways of communicating -
- Is appropriate to the purpose of the communication and the context in which it is taking place -
- Encourages the effective participation of all involved Assists with producing accurate and complete records of communication
Person Specification
Experience
Essential
- Has significant experience within a previous healthcare setting
- Previous experience caring for adult patient
- Demonstrates an understanding of the need for patient focused care
Skills
Essential
- Good written and verbal communication skills
- Effective interpersonal skills
- Adaptable and able to deal with changing workloads
Knowledge&Qualifications
Essential
- Minimum of 5 GCSE's grades A-E or equivalent
- Basic level or equivalent in literacy, numeracy,
- ICT & Communication NVQ level 2/3
- Infection Control Training
- NVQ level 2/3 in child care
- Can prove a basic computer literacy in Windows and IT systems
other
Essential
- Prepared to undertake further training
- Positive attitude and ability to work under pressure
- Responsible for own individual performance
- Review Takes responsibility for own learning
- Communicates in a manner that is consistent with relevant legislation, policies and procedures
- Communicates with people in a form and manner that: -Is consistent with their level of understanding, culture, background and preferred ways of communicating -
- Is appropriate to the purpose of the communication and the context in which it is taking place -
- Encourages the effective participation of all involved Assists with producing accurate and complete records of communication
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
