Job summary
We are looking to recruit an outstanding and highly committed full-time permanent Imaging Health roster Admin Lead to join our Admin & Clerical team of staff. The candidate must be able to work across the different sites, within a busy and buoyant team and able to use their own initiative. This is a fast-paced department requiring a proactive individual. The job will entail predominantly, Managing health roster across imaging department, Looking after Inhealth requests, Validations, Supervising band 2, 3 and 4'S in the team. Scheduling appointments and supervising and assisting Junior schedulers. Deputizing in admin managers absence. Excellent communication, organisational and interpersonal skills are essential. You will also need to be flexible, have an appreciation of the confidential nature of the work and be able to manage a workload to meet pre-determined targets.
Computer literacy would be essential as you will be expected to input and extract information from the Patient Administrative System, Radiology Information System and other computing systems.
Main duties of the job
To be responsible for providing an effective booking service for patients requiring radiology examinations You will rotate providing cover for a range of imaging modalities. The post holder will be expected to provide a service to all Trust-wide clinics within their given team and modality. The post holder will need a working knowledge of all clinic protocols in addition to any specific standards for each clinic/specialty. The role will range from the registration of new patient in all directorates, handling GP and patient queries for all clinics to making appointments.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.
We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Excellent verbal and written skills
- Previous experience in working in an NHS environment
- Minimum 2 years' experience in supervising team
- Minimum 2 years' Experience in Inpatient/Outpatient appointment scheduling
- Detailed Understanding of outpatient national targets
- Minimum 3 year experience using customer focused administrative system
Skills
Essential
- Excellent communication skills and be able to communicate at all levels
- Negotiating skills
- Good written communication
- Excellent telephone manner
- Staff management skills
Knowledge
Essential
- 18 Week, 2 WW, DMO1 and planned access policies
Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience
Other
Essential
- Able to work as an integral member of a team
- Be able to effectively communicate with patients and Colleagues
- Ability to priorities workloads to meet targets
- Knowledge of and ability to cross-cover colleagues' roles - CT, Mammography, plain film, general ultrasound & screening.
Person Specification
Experience
Essential
- Excellent verbal and written skills
- Previous experience in working in an NHS environment
- Minimum 2 years' experience in supervising team
- Minimum 2 years' Experience in Inpatient/Outpatient appointment scheduling
- Detailed Understanding of outpatient national targets
- Minimum 3 year experience using customer focused administrative system
Skills
Essential
- Excellent communication skills and be able to communicate at all levels
- Negotiating skills
- Good written communication
- Excellent telephone manner
- Staff management skills
Knowledge
Essential
- 18 Week, 2 WW, DMO1 and planned access policies
Qualifications
Essential
- Educated to NVQ level 3 or equivalent experience
Other
Essential
- Able to work as an integral member of a team
- Be able to effectively communicate with patients and Colleagues
- Ability to priorities workloads to meet targets
- Knowledge of and ability to cross-cover colleagues' roles - CT, Mammography, plain film, general ultrasound & screening.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
