Job summary
Barts Health is looking to recruit into the role of Data Quality Correction, a dynamic, highly motivated and conscientious individual who is able to work on their own initiative. The candidate must have strong interpersonal and communication skills, together with attention to detail. The post holder must be flexible with their approach to decision making and problem solving. This post requires an enthusiastic, adaptable and committed person.
Main duties of the job
Provides ongoing admin support to the management team to help resolve day to day problems independently and to act as the first point of contact for enquiries from stakeholders.
The post holder will be responsible for ensuring that the patient administration system contains accurate information, ranging from the validation of pathways, to ensuring the accuracy of demographic data, accurate commissioning information and assisting operational efficiency measures.
Data Quality (DQ) issues will be raised on the Trusts Alemba system, this system will be routinely monitored by the post holder to ensure that all DQ issues are appropriately acted upon.
The post-holder will utilise the Trust's Patient Tracking List (PTL), Key Performance Indicator (KPI) reports and Trust Service desk queue (Infra) to identify and validate a patient pathway. This involves actively validating patient data on admitted and non-admitted care pathways to support the Trust in achieving the national RTT and Data Quality performance targets
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to GSCE level or equivalent, including Math's and English.
- NVQ Level 4 or equivalent or A Level
- Higher level knowledge or equivalent experience to NVQ 4 level.
- ECDL or equivalent experience e.g. experience of a range of IT packages such as Microsoft Applications, Word, Excel and Outlook
Experience
Essential
- Experience in NHS or equivalent patient care setting.
- Evidence of a positive approach to working in complex environments.
- Experience of office work procedures and practices.
- Practical or theoretical experience of correcting information in a patient administration system, involving daily data entry
Desirable
- Knowledge of RTT Rules and the application of RTT rules to a patient's pathway.
- Proven track record of working in NHS trusts and significant exposure to operational managers.
- Experience of Cerner Millennium/PAS System.
- Knowledge of the National Spine.
- Experience interpreting Key Performance Indicators (KPIs).
- Experience of managing 2nd line service desk requests.
Skills
Essential
- Ability to receive and understand complex information about a patient pathway or patient record.
- Ability to negotiate with stakeholders on a routine basis.
- To be able to manage a range of facts or situations, requiring comparison of a range of options in order to make a decision about a potential correction to patient information.
- Excellent communication and presentation skills - both verbal and written.
- Excellent interpersonal skills and the ability to communicate complex concepts to diverse groups.
- Ability to assess and prioritise information to plan a daily workload to avoid duplication of effort across the team.
- Microsoft Office applications (Excel, Word, Outlook).
Knowledge
Essential
- Knowledge of national targets with respect to the patient pathway.
- A sound knowledge and demonstrable competence re: 18-week referral to treatment rules.
Desirable
- Knowledge of workflows and data sets within relevant hospital systems.
Other
Essential
- Patient focused.
- Ability to manage sensitive information regarding patients treatment at the Trust.
- Flexible approach to work and the ability to prioritise workload.
- Ability to work across all hospital sites.
- Ability to work remotely for part of the working week.
- Friendly and able to interact with colleagues.
- Professional appearance.
- Able to attend training at off-site venues.
- Awareness of confidentiality in the workplace
Person Specification
Qualifications
Essential
- Educated to GSCE level or equivalent, including Math's and English.
- NVQ Level 4 or equivalent or A Level
- Higher level knowledge or equivalent experience to NVQ 4 level.
- ECDL or equivalent experience e.g. experience of a range of IT packages such as Microsoft Applications, Word, Excel and Outlook
Experience
Essential
- Experience in NHS or equivalent patient care setting.
- Evidence of a positive approach to working in complex environments.
- Experience of office work procedures and practices.
- Practical or theoretical experience of correcting information in a patient administration system, involving daily data entry
Desirable
- Knowledge of RTT Rules and the application of RTT rules to a patient's pathway.
- Proven track record of working in NHS trusts and significant exposure to operational managers.
- Experience of Cerner Millennium/PAS System.
- Knowledge of the National Spine.
- Experience interpreting Key Performance Indicators (KPIs).
- Experience of managing 2nd line service desk requests.
Skills
Essential
- Ability to receive and understand complex information about a patient pathway or patient record.
- Ability to negotiate with stakeholders on a routine basis.
- To be able to manage a range of facts or situations, requiring comparison of a range of options in order to make a decision about a potential correction to patient information.
- Excellent communication and presentation skills - both verbal and written.
- Excellent interpersonal skills and the ability to communicate complex concepts to diverse groups.
- Ability to assess and prioritise information to plan a daily workload to avoid duplication of effort across the team.
- Microsoft Office applications (Excel, Word, Outlook).
Knowledge
Essential
- Knowledge of national targets with respect to the patient pathway.
- A sound knowledge and demonstrable competence re: 18-week referral to treatment rules.
Desirable
- Knowledge of workflows and data sets within relevant hospital systems.
Other
Essential
- Patient focused.
- Ability to manage sensitive information regarding patients treatment at the Trust.
- Flexible approach to work and the ability to prioritise workload.
- Ability to work across all hospital sites.
- Ability to work remotely for part of the working week.
- Friendly and able to interact with colleagues.
- Professional appearance.
- Able to attend training at off-site venues.
- Awareness of confidentiality in the workplace
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
