Job summary
ESR Assistant
Band 4, Part-Time, 30 Hours per week
An permanent opportunity has become available for a Band 4 ESR Assistant in the People Systems Team .
The role is to support the provision of a central service for the Trust in relation to the Employee Staff record (ESR) system, ensuring that data is validated, accurate and input into ESR in a timely manner. The post holder will be responsible for supporting the ESR Lead and ESR Officers to maintain workstructures, hierarchy and systems access administration. They will promote the ESR system and act as champion for the system to encourage acceptance by users.
Main duties of the job
The post holder will help to maintain and support the internal e forms database on SharePoint, providing advice to Trust Managers and reports to key stakeholders.
Applicants must have previous experience of using ESR and extensive knowledge of Agenda for Change terms & conditions. Please refer to the person specification attached for an extensive list of skills and personal qualities required for the post.
To succeed in this role you will demonstrate:
- Recent working knowledge and expertise of ESR (Electronic Service Record) - Please note not EPR
- Experience of investigating and resolving queries through the application of relevant work procedures
- Recent experience of work involving regular and accurate data validation to strict deadlines.
- You will have excellent customer service and organisational skills with the ability to liaise effectively with colleagues
- Previous administration experience
- Knowledge of Agenda for Change and Medical Terms and Conditions
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
For further details on this role please contact Charmaine Darcheville on email: charmaine.darcheville@nhs.net
Job description
Job responsibilities
We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
For further details on this role please contact Charmaine Darcheville on email: charmaine.darcheville@nhs.net
Person Specification
Qualifications
Essential
- Relevant qualification/experience in Human Resources.
Desirable
- European Computer Driving Licence
Experience
Essential
- Analysing and interpreting reports
- Managing and prioritising a varied and sometimes unpredictable workload.
- Working to deadlines and in a busy and demanding working environment.
- Using an interfaced computerised HR/Payroll system for inputting and interrogation purposes.
- Inputting high volume data accurately to strict deadlines.
- Experience of the national Electronic Staff Record (ESR) /Oracle system.
- Experience in preparing and delivering training for a diverse user group.
- Experience of providing direct customer service, both verbally and in writing
Desirable
- Experience of working within HR within the NHS.
Knowledge
Essential
- Knowledge and understanding of the Electronic Staff Record/Oracle system.
- Knowledge of national agenda for change terms and conditions.
- Knowledge of national medical and dental terms and conditions
Skills
Essential
- Strong numeric skills.
- Strong analytical, problem solving and decision making skills, using judgement to identify complex areas of investigation.
- Strong interpersonal and customer care skills, and ability to overcome barriers of communication and explain complex matters.
- Strong written communication skills.
- Strong verbal communication skills, face to face and over the telephone
- Confident and positive approach incommunicating with system users at all levels.
- Self-directed ability to manage own workload, and plan, organise and prioritise workload to meet strict deadlines.
- Ability to work unsupervised and under own initiative.
- Ability to analyse and interpret complex data, and identify errors and discrepancies and use sound judgement when taking corrective action.
- Commitment to team working.
- Advanced level of IT literacy skills including ability to use word, spreadsheets and email applications.
- Ability to work under pressure.
- Strong commitment to quality and customer focused services.
- Ability to explain and articulate complex numerical information to service users.
- Ability to deal with sensitive customer enquiries from occasionally irate or distressed staff.
- Ability to input high volumes of data accurately and efficiently in accordance with strict deadlines.
- Ability to train on a 1-1 basis and groups (approx 10 people)
Other
Essential
- Ability to deliver comprehensive training to a wide range of users.
- Regular inputting of data for prolonged periods.
- Able to deal with sensitive customer enquiries from occasionally irate or distressed staff.
- Positive attitude towards change and process development.
- Ability to work flexible hours as appropriate.
- Willing to undertake training to gain high level of knowledge on all systems.
- Sufficient to perform the duties of the post with any aids and adaptations.
Person Specification
Qualifications
Essential
- Relevant qualification/experience in Human Resources.
Desirable
- European Computer Driving Licence
Experience
Essential
- Analysing and interpreting reports
- Managing and prioritising a varied and sometimes unpredictable workload.
- Working to deadlines and in a busy and demanding working environment.
- Using an interfaced computerised HR/Payroll system for inputting and interrogation purposes.
- Inputting high volume data accurately to strict deadlines.
- Experience of the national Electronic Staff Record (ESR) /Oracle system.
- Experience in preparing and delivering training for a diverse user group.
- Experience of providing direct customer service, both verbally and in writing
Desirable
- Experience of working within HR within the NHS.
Knowledge
Essential
- Knowledge and understanding of the Electronic Staff Record/Oracle system.
- Knowledge of national agenda for change terms and conditions.
- Knowledge of national medical and dental terms and conditions
Skills
Essential
- Strong numeric skills.
- Strong analytical, problem solving and decision making skills, using judgement to identify complex areas of investigation.
- Strong interpersonal and customer care skills, and ability to overcome barriers of communication and explain complex matters.
- Strong written communication skills.
- Strong verbal communication skills, face to face and over the telephone
- Confident and positive approach incommunicating with system users at all levels.
- Self-directed ability to manage own workload, and plan, organise and prioritise workload to meet strict deadlines.
- Ability to work unsupervised and under own initiative.
- Ability to analyse and interpret complex data, and identify errors and discrepancies and use sound judgement when taking corrective action.
- Commitment to team working.
- Advanced level of IT literacy skills including ability to use word, spreadsheets and email applications.
- Ability to work under pressure.
- Strong commitment to quality and customer focused services.
- Ability to explain and articulate complex numerical information to service users.
- Ability to deal with sensitive customer enquiries from occasionally irate or distressed staff.
- Ability to input high volumes of data accurately and efficiently in accordance with strict deadlines.
- Ability to train on a 1-1 basis and groups (approx 10 people)
Other
Essential
- Ability to deliver comprehensive training to a wide range of users.
- Regular inputting of data for prolonged periods.
- Able to deal with sensitive customer enquiries from occasionally irate or distressed staff.
- Positive attitude towards change and process development.
- Ability to work flexible hours as appropriate.
- Willing to undertake training to gain high level of knowledge on all systems.
- Sufficient to perform the duties of the post with any aids and adaptations.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
