Job summary
The post holder will support the Learning and Development Managers in ensuring that programmes delivered by the team are of a high quality, relevant and reflective of our Trust values by using and developing robust evaluation and feedback processes. The nature of this role will involve close and regular contact with staff in all disciplines and levels of the organisation enabling the team to meet the increasing demands on our inductions, apprenticeships and accredited and softs skills programmes
The post holder will be expected to be part of the team responsible for the delivery and facilitation of core Trust programmes for example our Induction portfolio and for the development of our e-Learning portfolio and digital engagement tools.
Main duties of the job
- Design, deliver and evaluate quality learning and development initiatives for example online personal development and leadership programmes that meet the needs of Barts Health staff and are aligned to the priorities of the Trust.
- Using an evidenced-based approach keep up to date with best practice, research and developments in leadership and management, healthcare and the wider NHS and weave these into our programme portfolio.
- Work with external consultants and training providers for specific learning and training programmes ensuring the Trust's vision, values and priorities are central to any commissioning/delivery.
- Assist with the development and facilitation of Trust's Corporate Induction programme, Consultants Induction and Newly Appointed Manager induction,.
- To promote the Trust's equality, diversity and inclusion strategy through everything they do.
- Lead on quality assurance and development of the Trust's personal development and leadership and management online learning portfolios.
- Lead on the further development of our ILM accredited programme portfolio (particularly creating a robust and supportive online learning element to hybrid courses) creating development opportunities for first supervisory role through to experienced leaders.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which ourWeCarevalues and behaviours are visible to all and guide us in how we work together.
We strive to live by ourWeCarevalues and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
- To work autonomously in your specialist areas of responsibility using accredited body criteria and Trust polices as guidance. Manage your own learning and training portfolio, plan in advance to manage your demanding workload and deliver projects to agreed deadlines.
- To set priorities but also have the ability to be flexible and proactive to emergent needs.
- To demonstrate advanced communication skills with a range of stakeholders and staff
- To demonstrate confidence and ability in handling difficult situations within the training environment e.g. the ability to deal with distressed or disruptive delegates, and to manage challenging conversations between delegates with opposing views.
- To be responsible for updating own knowledge and skills around good practice in learning and training and for maintaining own professional competency and standards.
- To identify and agree personal objectives in line with corporate objectives, directorate and service development needs in accordance with the Trusts appraisal process.
- Communicate complex and sometimes sensitive information to a variety of stakeholders in an appropriate, effective and timely fashion for example non- achievement of qualifications where a degree of empathy will be required
- To input into Education Academy promotional materials designed to encourage staff engagement in learning and training programmes.
- Contribute to the L&D annual budget and business planning discussions to enable robust and achievable plans are agreed by the Education Academy senior team
Line Management
- To effectively manage the L&D facilitators in line with our Trust WeCare values including sickness absence management, approving annual leave, appraisals and 121s and wellbeing
Project Management
- Provide a learning and development consultancy service , liaising with managers and subject matter experts to develop bespoke e-learning and digital resources to meet staff needs.
- Responsible for the scope, design and project management of specific requests for online learning and development received outside of the Design and Delivery annual training plan.
- Identify and engage with key stakeholders to build effective working relationships, ensuring they are actively engaged in the diagnosis, design and development of programmes/workshops and that key deliverables are mutually agreed and recorded
- Evaluate and critically review projects once completed and provide written reports of such to the Associate Director, L&D and L&D/Apprenticeship Managers
Education Technology
- To work closely with the Education Technology team to identify additional and new modes of delivery for relevant modules/programmes.
- Actively use the Course Attendance Tracker (CAT) to accurately record course attendance thereby removing the need to keep paper-based registers.
- Provide educational expertise to the Education Technology team to assist with the development of learning experiences using instructional design and technology to create bite size learning that increase the accessibility of our programmes.
- Work closely with the Education Technology team to maintain, innovate and improve the Trusts Moodle platform.
Information Management
- To liaise with the Education Academy administration teams to ensure all relevant course attendance data is monitored and where issues identified draw up plans for addressing these.
- Ensure all learner identifiable data is stored according to Trust policy including hard and soft copy of assessment results, application forms and programme registrations.
To evaluate and assess internal training using a recognised evaluation model. To liaise with the Learning & Development Managers on reporting impact on achieving overall corporate objectives and/or service improvement .
- Prepare reports/papers for Learning and Development senior management team and the Trust Education Committee on development, uptake, evaluation and value of our programme portfolio
The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.
The post holder might be required to work across the Trust at any time throughout the duration of his/her contract, which may entail travel and working at different hospital.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
- To work autonomously in your specialist areas of responsibility using accredited body criteria and Trust polices as guidance. Manage your own learning and training portfolio, plan in advance to manage your demanding workload and deliver projects to agreed deadlines.
- To set priorities but also have the ability to be flexible and proactive to emergent needs.
- To demonstrate advanced communication skills with a range of stakeholders and staff
- To demonstrate confidence and ability in handling difficult situations within the training environment e.g. the ability to deal with distressed or disruptive delegates, and to manage challenging conversations between delegates with opposing views.
- To be responsible for updating own knowledge and skills around good practice in learning and training and for maintaining own professional competency and standards.
- To identify and agree personal objectives in line with corporate objectives, directorate and service development needs in accordance with the Trusts appraisal process.
- Communicate complex and sometimes sensitive information to a variety of stakeholders in an appropriate, effective and timely fashion for example non- achievement of qualifications where a degree of empathy will be required
- To input into Education Academy promotional materials designed to encourage staff engagement in learning and training programmes.
- Contribute to the L&D annual budget and business planning discussions to enable robust and achievable plans are agreed by the Education Academy senior team
Line Management
- To effectively manage the L&D facilitators in line with our Trust WeCare values including sickness absence management, approving annual leave, appraisals and 121s and wellbeing
Project Management
- Provide a learning and development consultancy service , liaising with managers and subject matter experts to develop bespoke e-learning and digital resources to meet staff needs.
- Responsible for the scope, design and project management of specific requests for online learning and development received outside of the Design and Delivery annual training plan.
- Identify and engage with key stakeholders to build effective working relationships, ensuring they are actively engaged in the diagnosis, design and development of programmes/workshops and that key deliverables are mutually agreed and recorded
- Evaluate and critically review projects once completed and provide written reports of such to the Associate Director, L&D and L&D/Apprenticeship Managers
Education Technology
- To work closely with the Education Technology team to identify additional and new modes of delivery for relevant modules/programmes.
- Actively use the Course Attendance Tracker (CAT) to accurately record course attendance thereby removing the need to keep paper-based registers.
- Provide educational expertise to the Education Technology team to assist with the development of learning experiences using instructional design and technology to create bite size learning that increase the accessibility of our programmes.
- Work closely with the Education Technology team to maintain, innovate and improve the Trusts Moodle platform.
Information Management
- To liaise with the Education Academy administration teams to ensure all relevant course attendance data is monitored and where issues identified draw up plans for addressing these.
- Ensure all learner identifiable data is stored according to Trust policy including hard and soft copy of assessment results, application forms and programme registrations.
To evaluate and assess internal training using a recognised evaluation model. To liaise with the Learning & Development Managers on reporting impact on achieving overall corporate objectives and/or service improvement .
- Prepare reports/papers for Learning and Development senior management team and the Trust Education Committee on development, uptake, evaluation and value of our programme portfolio
The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder.
The post holder might be required to work across the Trust at any time throughout the duration of his/her contract, which may entail travel and working at different hospital.
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Qualifications
Essential
- Educated to Post-graduate level or significant demonstrable equivalent level of experience
- CIPD qualified or recognised qualification in education or learning and development
- Recognised qualification in Digital Learning Design
Desirable
- Project management qualification e.g. Prince2 or Agile
- Assessor qualification to enable quality assessment decisions
Experience
Essential
- Extensive specialist experience of design, delivery and evaluation of a broad range of learning and development programmes including online and digital learning
- Experience and understanding of managing and developing Learning Management Systems
- Significant and demonstrable experience of facilitating skills based training or inductions to large groups of participants with varied needs
- Experience of scoping, co-creating and evaluating bespoke training materials in partnership with subject matter experts
- Experience and understanding of evaluating and measuring performance
Desirable
- Experience of line management, coaching and mentoring colleagues
Knowledge
Essential
- Comprehensive knowledge of leadership and management theory and practices
- Thorough knowledge and understanding of performance management and its implications for Trust effectiveness
- Knowledge and understanding of the use of technology in education and its significance to education and training in the NHS
- Thorough understanding of quality assurance and evaluation in relation to learning programmes
- In-depth knowledge of managing education/training related projects
Skills
Essential
- Role model continuous professional development and contribute to the skills and knowledge development of the Design & Delivery team
- Ability to develop engaging and interactive online learning programmes that meet learning outcomes and diverse learners' needs
- The ability to manage a classroom with learners of differing levels of ability.
- Ability to challenge disruptive and/or poor behaviour in the classroom
- An enquiring mind and the ability to undertake wide-ranging research of current and emerging theories and practices in the use of technology in education and training
Other
Essential
- Provide cover for colleagues as appropriate which may include facilitation of other programmes or workshops
Person Specification
Qualifications
Essential
- Educated to Post-graduate level or significant demonstrable equivalent level of experience
- CIPD qualified or recognised qualification in education or learning and development
- Recognised qualification in Digital Learning Design
Desirable
- Project management qualification e.g. Prince2 or Agile
- Assessor qualification to enable quality assessment decisions
Experience
Essential
- Extensive specialist experience of design, delivery and evaluation of a broad range of learning and development programmes including online and digital learning
- Experience and understanding of managing and developing Learning Management Systems
- Significant and demonstrable experience of facilitating skills based training or inductions to large groups of participants with varied needs
- Experience of scoping, co-creating and evaluating bespoke training materials in partnership with subject matter experts
- Experience and understanding of evaluating and measuring performance
Desirable
- Experience of line management, coaching and mentoring colleagues
Knowledge
Essential
- Comprehensive knowledge of leadership and management theory and practices
- Thorough knowledge and understanding of performance management and its implications for Trust effectiveness
- Knowledge and understanding of the use of technology in education and its significance to education and training in the NHS
- Thorough understanding of quality assurance and evaluation in relation to learning programmes
- In-depth knowledge of managing education/training related projects
Skills
Essential
- Role model continuous professional development and contribute to the skills and knowledge development of the Design & Delivery team
- Ability to develop engaging and interactive online learning programmes that meet learning outcomes and diverse learners' needs
- The ability to manage a classroom with learners of differing levels of ability.
- Ability to challenge disruptive and/or poor behaviour in the classroom
- An enquiring mind and the ability to undertake wide-ranging research of current and emerging theories and practices in the use of technology in education and training
Other
Essential
- Provide cover for colleagues as appropriate which may include facilitation of other programmes or workshops
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
