Job summary
We are looking for a dedicated individual to provide specialist and comprehensive promotional, communications and engagement support to the Barts Life Sciences Precision Medicine team as they engage with public, patients, researchers and clinicians around the opportunities provided by the Precision Medine Platform.More information on the Barts Life Sciences Precision Medicine team which is based in the Barts Health NHS Trust can be found here: www.bartslifesciences.org.
Main duties of the job
The main duties of this role are to develop and deliver the Precision Medicine Patient and Public Involvement and Engagement (PPIE) strategy. You will also deliver a range of engagement events, campaigns and activities and act as an expert resource on internal and external communications, using the most effect methods and channels to reach different audiences.
The Precision Medicine Programme in Barts Life Science will make hospital data ready for research and the provision of secure data environments for researchers to undertake their analysis work. The team is enabling the wider use of healthcare data for research, while protecting patient and public rights to confidentiality and choice about how their data is used.
The NHS generates vast quantities of data from patient interactions, treatment and therapy. This data is used primarily for direct patient care, to inform clinical decisions and to organise the delivery of care. Data is also used internally within NHS organisations to monitor population outcomes, improve service delivery efficiency and improve the quality of care. Data can also be used outside the health service, by third-party organisations - such as universities or commercial organisations, where data might be used for research, product and service development.
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Experience
Essential
- Experience of leading patient, public, community, press and other stakeholder engagement at a level suitable to facilitate credibility and positive relations with staff, patients, members of the public and communities
- Experience of directly engaging with diverse patients, carers, communities and professionals in a professional capacity, and understanding of their dynamics, needs and challenges
- Experience in generating and making presentations on complex topics to lay audiences (e.g., use of patient data in research)
- Experience in using social media as part of a broader communication strategy
- Experience in interpreting and implementing PPIE strategies
- Experience of creating and managing a budget to deliver the design and production of communication materials
- Experience in running promotional campaigns within institutions around using new services
- Working effectively as part of a wider, potentially distributed, teams
- Experience of running open surveys and collecting feedback through social media channels
Desirable
- Experience of working in the NHS, research, community or similar environment
- Translating technical work into lay language within communication material
- Experience of creating or editing audio or video content to support communication objectives
- Photographic experience and digital image manipulation/editing
- Experience in developing and delivering long-term plans around communications and outreach
Skills
Essential
- Demonstrated relationship building skills at both public and staff, with the ability to interact in a manner that builds sustainable trust and confidence in the person and community engagement
- Excellent knowledge and leadership of a range of communications and engagement approaches (both patients / public and professionals)
- Excellent verbal and written communication skills, with an ability to communicate effectively with a broad range of community groups and colleagues and translate academic / research language into lay language
- Experience in leading the creation of web and social media content including the development or sourcing of images
- Experience in creating and managing social media channels
- Advanced skills in Microsoft Word, Excel & Powerpoint
- Exceptional organisational, time and budget management skills
- A strong and enthusiastic work ethic
- Maintaining confidentiality and a high level of discretion and sensitivity
- Maintaining confidentiality and a high level of discretion and sensitivity
- Ability to work to tight deadlines and prioritise under pressure
- Ability to work with limited supervision to deliver on an agreed programme of work
Desirable
- Experience working in the life sciences domain
- Experience of media related applications such as Photoshop, desk top publishing, etc. Strong customer care skills
Knowledge
Essential
- Knowledge of the benefits, issues and initiatives related to PPIE
- Capability to quickly learn new IT systems/ databases/ packages
- Maintaining confidentiality and a high level of discretion and sensitivity
- Taking the initiative & being proactive to find solutions to problems
Desirable
- General awareness of corporate and information governance issues and processes
- General awareness and knowledge of using healthcare data in the NHS and issues affecting the service
Qualifications
Essential
- Educated to degree level plus equivalent relevant experience
- Postgraduate qualification or training/experience in public relations, marketing or communications
Other
Essential
- Excellent verbal and written communication skills, including experience in physical and virtual meetings
- Able to work and communicate effectively with senior staff
- Ability to rapidly develop strong working relationship and gain the confidence of others Willingness to work flexibly within normal office hours!!!
Person Specification
Experience
Essential
- Experience of leading patient, public, community, press and other stakeholder engagement at a level suitable to facilitate credibility and positive relations with staff, patients, members of the public and communities
- Experience of directly engaging with diverse patients, carers, communities and professionals in a professional capacity, and understanding of their dynamics, needs and challenges
- Experience in generating and making presentations on complex topics to lay audiences (e.g., use of patient data in research)
- Experience in using social media as part of a broader communication strategy
- Experience in interpreting and implementing PPIE strategies
- Experience of creating and managing a budget to deliver the design and production of communication materials
- Experience in running promotional campaigns within institutions around using new services
- Working effectively as part of a wider, potentially distributed, teams
- Experience of running open surveys and collecting feedback through social media channels
Desirable
- Experience of working in the NHS, research, community or similar environment
- Translating technical work into lay language within communication material
- Experience of creating or editing audio or video content to support communication objectives
- Photographic experience and digital image manipulation/editing
- Experience in developing and delivering long-term plans around communications and outreach
Skills
Essential
- Demonstrated relationship building skills at both public and staff, with the ability to interact in a manner that builds sustainable trust and confidence in the person and community engagement
- Excellent knowledge and leadership of a range of communications and engagement approaches (both patients / public and professionals)
- Excellent verbal and written communication skills, with an ability to communicate effectively with a broad range of community groups and colleagues and translate academic / research language into lay language
- Experience in leading the creation of web and social media content including the development or sourcing of images
- Experience in creating and managing social media channels
- Advanced skills in Microsoft Word, Excel & Powerpoint
- Exceptional organisational, time and budget management skills
- A strong and enthusiastic work ethic
- Maintaining confidentiality and a high level of discretion and sensitivity
- Maintaining confidentiality and a high level of discretion and sensitivity
- Ability to work to tight deadlines and prioritise under pressure
- Ability to work with limited supervision to deliver on an agreed programme of work
Desirable
- Experience working in the life sciences domain
- Experience of media related applications such as Photoshop, desk top publishing, etc. Strong customer care skills
Knowledge
Essential
- Knowledge of the benefits, issues and initiatives related to PPIE
- Capability to quickly learn new IT systems/ databases/ packages
- Maintaining confidentiality and a high level of discretion and sensitivity
- Taking the initiative & being proactive to find solutions to problems
Desirable
- General awareness of corporate and information governance issues and processes
- General awareness and knowledge of using healthcare data in the NHS and issues affecting the service
Qualifications
Essential
- Educated to degree level plus equivalent relevant experience
- Postgraduate qualification or training/experience in public relations, marketing or communications
Other
Essential
- Excellent verbal and written communication skills, including experience in physical and virtual meetings
- Able to work and communicate effectively with senior staff
- Ability to rapidly develop strong working relationship and gain the confidence of others Willingness to work flexibly within normal office hours!!!
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
