Health Care Support Worker in Outpatients Department

Barts Health NHS Trust

Information:

This job is now closed

Job summary

With a turnover of £1.4 billion and a workforce of around 16,000, Barts Health is the largest NHS trust in the country, and one of Britain's leading healthcare providers. The Trust's five hospitals - St Bartholomew's Hospital in the City, including the Barts Heart Centre, The Royal London Hospital in Whitechapel, Newham University Hospital in Plaistow, Whipps Cross University Hospital in Leytonstone and Mile End - deliver high quality compassionate care to the 2.5 million people of East London and beyond.

The Health Centre (Outpatient) is looking to recruit an enthusiastic and motivated Band 2 Health Care Support worker to join our friendly and dynamic team to deliver high quality and evidenced based care to patients attending their outpatient's appointment. We are looking for individuals who above all, are driven to provide compassionate care to all our service users.

In clinical areas, you will be supported by the your colleagues, band 5 nurses, Junior Sisters/ charge- nurse and will be working alongside our leading consultants to ensure patients have quicker access to their consultations whilst receiving a high standard of clinical care.

Main duties of the job

To provide support to nursing staff and other healthcare professionals by giving direct

patient care and providing other support and administrative services under supervision.

To assist in the maintenance of a healthy and hygienic environment.

To undertake customer care training and implement best practice when dealing with

patients and other members of staff.

To maintain a flexible approach to teamwork within the department.

To undertake other duties as requested by nurse in charge

About us

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Date posted

07 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-5573278NUH-A

Job locations

Newham University Hospital

London

E13 8SL


Job description

Job responsibilities

  • To perform direct patient care in clinics as appropriate under supervision and advice

of the trained nurses.

  • To assist the patient with their mobility as required.
  • To assist the patient, where necessary, on and off examination equipment

with due regard for safe handling and moving techniques.

  • To be aware of patients/relatives within the department, whose needs are not

being met and take appropriate action to remedy the situation.

  • To carry out health assessments on patients e.g., testing urine, blood pressure checks, heights, weight, prior to consultation as required by clinician.
  • To perform simple dressing as requested by clinician.
  • To undertake, once competent, bladder scanning, flow rate testing, clip removal,

as required.

  • To act as a chaperon in the clinic setting.
  • To complete documentation in line with clinic procedures using CERNER

Job description

Job responsibilities

  • To perform direct patient care in clinics as appropriate under supervision and advice

of the trained nurses.

  • To assist the patient with their mobility as required.
  • To assist the patient, where necessary, on and off examination equipment

with due regard for safe handling and moving techniques.

  • To be aware of patients/relatives within the department, whose needs are not

being met and take appropriate action to remedy the situation.

  • To carry out health assessments on patients e.g., testing urine, blood pressure checks, heights, weight, prior to consultation as required by clinician.
  • To perform simple dressing as requested by clinician.
  • To undertake, once competent, bladder scanning, flow rate testing, clip removal,

as required.

  • To act as a chaperon in the clinic setting.
  • To complete documentation in line with clinic procedures using CERNER

Person Specification

Experience

Essential

  • Experience working as healthcare assistant in hospital or care home setting

Skills

Essential

  • Ability to use basic IT programmers (e.g. Office packages)
  • Ability to carry out blood pressure, temperature, pulse and respiration
  • Good interpersonal skills
  • Good computer skills
  • Ability to manage own work load and work under pressure

Knowledge

Essential

  • Knowledge of use of database like CERNER or similar system

Qualifications

Essential

  • GCSE or equivalent in English and Maths

Other

Essential

  • Self-motivated, confident, well organised and enthusiastic
  • Able to use their own initiative, yet be able to work well within a team
  • Demonstrate understanding and compassion towards distressed patients/relatives
Person Specification

Experience

Essential

  • Experience working as healthcare assistant in hospital or care home setting

Skills

Essential

  • Ability to use basic IT programmers (e.g. Office packages)
  • Ability to carry out blood pressure, temperature, pulse and respiration
  • Good interpersonal skills
  • Good computer skills
  • Ability to manage own work load and work under pressure

Knowledge

Essential

  • Knowledge of use of database like CERNER or similar system

Qualifications

Essential

  • GCSE or equivalent in English and Maths

Other

Essential

  • Self-motivated, confident, well organised and enthusiastic
  • Able to use their own initiative, yet be able to work well within a team
  • Demonstrate understanding and compassion towards distressed patients/relatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Barts Health NHS Trust

Address

Newham University Hospital

London

E13 8SL


Employer's website

https://www.bartshealth.nhs.uk (Opens in a new tab)


For questions about the job, contact:

OPD Lead Nurse

Russell Thomson

russell.thomson1@nhs.net

Date posted

07 September 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£26,696 a year per annum inc

Contract

Permanent

Working pattern

Full-time

Reference number

259-5573278NUH-A

Job locations

Newham University Hospital

London

E13 8SL


Supporting documents

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