Job summary
With a turnover of £1.4 billion and a workforce of around 16,000, Barts Health is the largest NHS trust in the country, and one of Britain's leading healthcare providers. The Trust's five hospitals - St Bartholomew's Hospital in the City, including the Barts Heart Centre, The Royal London Hospital in Whitechapel, Newham University Hospital in Plaistow, Whipps Cross University Hospital in Leytonstone and Mile End - deliver high quality compassionate care to the 2.5 million people of East London and beyond.
The Health Centre (Outpatient) is looking to recruit an enthusiastic and motivated Band 2 Health Care Support worker to join our friendly and dynamic team to deliver high quality and evidenced based care to patients attending their outpatient's appointment. We are looking for individuals who above all, are driven to provide compassionate care to all our service users.
In clinical areas, you will be supported by the your colleagues, band 5 nurses, Junior Sisters/ charge- nurse and will be working alongside our leading consultants to ensure patients have quicker access to their consultations whilst receiving a high standard of clinical care.
Main duties of the job
To provide support to nursing staff and other healthcare professionals by giving direct
patient care and providing other support and administrative services under supervision.
To assist in the maintenance of a healthy and hygienic environment.
To undertake customer care training and implement best practice when dealing with
patients and other members of staff.
To maintain a flexible approach to teamwork within the department.
To undertake other duties as requested by nurse in charge
About us
Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.
The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.
Job description
Job responsibilities
- To perform direct patient care in clinics as appropriate under supervision and advice
of the trained nurses.
- To assist the patient with their mobility as required.
- To assist the patient, where necessary, on and off examination equipment
with due regard for safe handling and moving techniques.
- To be aware of patients/relatives within the department, whose needs are not
being met and take appropriate action to remedy the situation.
- To carry out health assessments on patients e.g., testing urine, blood pressure checks, heights, weight, prior to consultation as required by clinician.
- To perform simple dressing as requested by clinician.
- To undertake, once competent, bladder scanning, flow rate testing, clip removal,
as required.
- To act as a chaperon in the clinic setting.
- To complete documentation in line with clinic procedures using CERNER
Job description
Job responsibilities
- To perform direct patient care in clinics as appropriate under supervision and advice
of the trained nurses.
- To assist the patient with their mobility as required.
- To assist the patient, where necessary, on and off examination equipment
with due regard for safe handling and moving techniques.
- To be aware of patients/relatives within the department, whose needs are not
being met and take appropriate action to remedy the situation.
- To carry out health assessments on patients e.g., testing urine, blood pressure checks, heights, weight, prior to consultation as required by clinician.
- To perform simple dressing as requested by clinician.
- To undertake, once competent, bladder scanning, flow rate testing, clip removal,
as required.
- To act as a chaperon in the clinic setting.
- To complete documentation in line with clinic procedures using CERNER
Person Specification
Experience
Essential
- Experience working as healthcare assistant in hospital or care home setting
Skills
Essential
- Ability to use basic IT programmers (e.g. Office packages)
- Ability to carry out blood pressure, temperature, pulse and respiration
- Good interpersonal skills
- Good computer skills
- Ability to manage own work load and work under pressure
Knowledge
Essential
- Knowledge of use of database like CERNER or similar system
Qualifications
Essential
- GCSE or equivalent in English and Maths
Other
Essential
- Self-motivated, confident, well organised and enthusiastic
- Able to use their own initiative, yet be able to work well within a team
- Demonstrate understanding and compassion towards distressed patients/relatives
Person Specification
Experience
Essential
- Experience working as healthcare assistant in hospital or care home setting
Skills
Essential
- Ability to use basic IT programmers (e.g. Office packages)
- Ability to carry out blood pressure, temperature, pulse and respiration
- Good interpersonal skills
- Good computer skills
- Ability to manage own work load and work under pressure
Knowledge
Essential
- Knowledge of use of database like CERNER or similar system
Qualifications
Essential
- GCSE or equivalent in English and Maths
Other
Essential
- Self-motivated, confident, well organised and enthusiastic
- Able to use their own initiative, yet be able to work well within a team
- Demonstrate understanding and compassion towards distressed patients/relatives
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).