Job summary
An exciting opportunity has arisen for a full time (37.5 hours/per week) Band 3 Administrator to join the Deteriorating Patient Team and support the Professional Development Team on a permanent contract.
This is a varied role and will involve providing a comprehensive administrative support across the teams. Day to day activities will include coordinating resuscitation training, booking and coordinating national courses. Ordering stationery and supplies for training courses, maintaining databases and producing reports and general office duties.
You will need to be highly organised and organised and to deal with conflicting demands. Excellent communication skills, written and verbal are also essential.
Main duties of the job
To provide a fully comprehensive administration service, supporting the activity of theDeteriorating patient team/professional development team.This includes coordinating training; responding to queries and enquiries from inside and outside of the Trust to include local HigherEducation Institutes;maintainingdatabases and producing reports; supporting workforce initiatives and recruitment activity and general office duties.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Qualifications and Education
Essential
- GCSE English Grade A-C or equivalent
- GCSE Maths Grade A-C or equivalent
- Level 3 NVQ in Business Administration (or working towards) or equivalent qualification
Communication Skills
Essential
- Excellent communication skills both written and verbal Essential
- Effective communication skills to work with a range of individuals at a range of levels
- Ability to work on own initiative and organise workload without supervision
- Able to work with a great degree of flexibility and adaptability
Knowledge and Training
Essential
- Excellent knowledge of MS office applications e.g Word, Excel
- Maintain accurate computer based and manual records
- Understanding confidentiality
Experience
Essential
- Previous administration and clerical experience
- Experience of supporting and co-ordinating programmes within NHS organisations
- Ability to take and transcribe minutes of meetings
- Experience of planning, coordinating organizing a broad range of activities
- Experience of diary management and coordinating activities
Desirable
- Experience of working in the NHS
Analytical & Judgement Skills
Essential
- Ability to prioritise workload
- Practical approach to problem solving on a day to day basis
- Attention to detail
Planning Skills
Essential
- Good organisational skills
- Ability to work as part of a team
Person Specification
Qualifications and Education
Essential
- GCSE English Grade A-C or equivalent
- GCSE Maths Grade A-C or equivalent
- Level 3 NVQ in Business Administration (or working towards) or equivalent qualification
Communication Skills
Essential
- Excellent communication skills both written and verbal Essential
- Effective communication skills to work with a range of individuals at a range of levels
- Ability to work on own initiative and organise workload without supervision
- Able to work with a great degree of flexibility and adaptability
Knowledge and Training
Essential
- Excellent knowledge of MS office applications e.g Word, Excel
- Maintain accurate computer based and manual records
- Understanding confidentiality
Experience
Essential
- Previous administration and clerical experience
- Experience of supporting and co-ordinating programmes within NHS organisations
- Ability to take and transcribe minutes of meetings
- Experience of planning, coordinating organizing a broad range of activities
- Experience of diary management and coordinating activities
Desirable
- Experience of working in the NHS
Analytical & Judgement Skills
Essential
- Ability to prioritise workload
- Practical approach to problem solving on a day to day basis
- Attention to detail
Planning Skills
Essential
- Good organisational skills
- Ability to work as part of a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
