The Dudley Group NHS Foundation Trust

Health Team Facilitator for Families First for Children Programme

The closing date is 31 March 2026

Job summary

  • Overall responsibility for managing,maintainingand developing information sharing processes in to and out of the virtual health team.

  • To provide business support to the virtual health team within theHealthFFCP model

  • To manage the work of an administrative function

  • To carry out administrative tasks

  • The post holder will be accountable for own actions and to manage their ownworkload.

  • Responsible formanaging,maintainingand developing the virtual health team's database.

  • Provide day to day management to group of staff.

Please note, this role is a secondment for 2 years. We must have agreement from your employer that they can release you for 2 years fixed term.

Main duties of the job

  • To communicate information with staff across all health agencies on a variety of departmental matters and procedures

  • To communicate complicated administrative information to staff from other departments within all of health (BCHFT, RWT, ICB and Primary Care) and external multi-agency contacts.

  • To communicate complex, sensitive, contentious information with a range of stakeholders, where persuasion or negotiation isrequired.

  • To exercise judgements when dealing with the analysis of business performance information and decisions to ensure targets are achieved.

  • To develop and implement plans and to manage and organise activities.

  • To manage a service/project and ensure that target areas are met.

  • To develop and implement administration policies for own area of work.

  • To provide day to day management of staff.

  • Undertake surveys or audits as necessary to own work i.e. complete basic auditproforma's.

  • Tomonitorand maintain information systems.

  • To develop databases/spreadsheets to collate or produce reports on a regular basis.

  • To input data on to relevant systemsrequiredto store and retrieve information or to collate and report data.

  • Optimise the use of technology for area of own work.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Details

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

253-0326-7847028

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

  • Educated to Degree Level or equivalent experience

Flexibility

Essential

  • Flexible approach to working hours to align to service need

Experience

Essential

  • Experience working within a health organisation.
  • Significant Office Experience
  • Ability to produce timely, accurate work to a high level of quality.
  • Experience of co-ordinating, managing and carrying out information sharing processes.

Desirable

  • Experience of supervising/managing a team.
  • Good knowledge of governance/business processes.

Communication

Essential

  • Able to communicate with various levels of staff.
  • Work effectively as part of a team.
  • Demonstrate good verbal and written skills.
  • Excellent communicator both face to face, via Teams and telephone.
  • Ability to use tact and empathy.
  • Ability to provide, receive and share complex information.

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Other

Essential

  • Maybe indirectly exposed to distressing or emotional information.
  • Use of VDU for the majority of the day
Person Specification

Qualifications

Essential

  • Educated to Degree Level or equivalent experience

Flexibility

Essential

  • Flexible approach to working hours to align to service need

Experience

Essential

  • Experience working within a health organisation.
  • Significant Office Experience
  • Ability to produce timely, accurate work to a high level of quality.
  • Experience of co-ordinating, managing and carrying out information sharing processes.

Desirable

  • Experience of supervising/managing a team.
  • Good knowledge of governance/business processes.

Communication

Essential

  • Able to communicate with various levels of staff.
  • Work effectively as part of a team.
  • Demonstrate good verbal and written skills.
  • Excellent communicator both face to face, via Teams and telephone.
  • Ability to use tact and empathy.
  • Ability to provide, receive and share complex information.

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Other

Essential

  • Maybe indirectly exposed to distressing or emotional information.
  • Use of VDU for the majority of the day

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Head of Children's Services

Karen Anderson

karen.anderson12@nhs.net

01384456111

Details

Date posted

18 March 2026

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

253-0326-7847028

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Supporting documents

Privacy notice

The Dudley Group NHS Foundation Trust's privacy notice (opens in a new tab)