Job summary
An opportunity has arisen for an enthusiastic Band 2 administrator to work with a busy but friendly Oncology & Haematology environment.
The successful candidate will support with preparation of clinic notes, follow-up clinic appointments, forward planning for clinics, patient meet and greet and any other Admin tasks as required.
This is a permanent post and would suit someone looking to join a dynamic team and support with providing excellence in patient experience.
Main duties of the job
To ensure the patients' medical records are maintained in the correct manner from admission to discharge. Also, to provide an efficient reception, telephone and clerical service to the Georgina Unit, including inputting of information into the computer systems.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Qualifications
Essential
- GCSE Maths & English Grade C or equivalent
Desirable
- NVQ 2 in Business Admin or equivalent
Knowledge and Training
Essential
- Knowledge of Microsoft Office packages
- Accurate keyboard and data entry skills
Desirable
- Proficient in the use of NHS systems eg: Sunrise, OASIS
Experience
Essential
- Previous administrative and clerical experience
- understanding of confidentiality
Desirable
- Previous experience of working in a similar role
Communication and Relationship skills
Essential
- Excellent communication skills both written and verbal
- Able to communicate with other staff, patients and relatives
- Excellent customer service skills
Person Specification
Qualifications
Essential
- GCSE Maths & English Grade C or equivalent
Desirable
- NVQ 2 in Business Admin or equivalent
Knowledge and Training
Essential
- Knowledge of Microsoft Office packages
- Accurate keyboard and data entry skills
Desirable
- Proficient in the use of NHS systems eg: Sunrise, OASIS
Experience
Essential
- Previous administrative and clerical experience
- understanding of confidentiality
Desirable
- Previous experience of working in a similar role
Communication and Relationship skills
Essential
- Excellent communication skills both written and verbal
- Able to communicate with other staff, patients and relatives
- Excellent customer service skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
