The Dudley Group NHS Foundation Trust

Deputy Director of Operations - Core Clinical Services

The closing date is 06 January 2026

Job summary

An exciting opportunity for 12 month secondment for Deputy Director of Operations for Core Clinical Services within Community with Core Clinical Services Division (CCCS).

To provide managerial leadership to the Division.

To ensure that organisational, local and national performance requirements are met.

Ensure services and performance are delivered in the most efficient manner.

Ensure that resources are deployed in the most efficient manner.

Be a key influence in the Division for colleagues to provide transformational change.

Ensure that communication within the Division and from the Division to other areas of the Trust is in an engaging two-way constructive process.

Lead on cross-divisional programmes of work.

Deputise for the Director of Operations as required.

To participate in the Management On-call rota.

Main duties of the job

Ensure care provided in Division is of sufficient quality, meets needs of our patients, and is delivered within resources available

LeadershipA senior role model within the division and across the Trust.

Ensure all staff are providing or supporting provision of quality care, are involved in decision making, have an opportunity to influence and understand the broader corporate and Divisional plan.

Closely work with the Director of Operations on the strategic direction of the service and deputise for Director of Operations as required

General Operational Duties

Ensure a robust performance process is in place to deliver DM01, RTT and cancer targets

Quality of Care and Patient Experience

Ensuring processes are in place to ensure clinical guidelines and standards are implemented, delivered and maintained.

Supporting innovation and transformation in the Division across a range of key result areas.

Performance and Information

Ensure performance required of the Division is delivered in line with Trust and external expectations

To provide early warning, recovery plans and trajectories and exception reports where performance is below expectations.

Finance

Agreeing, monitoring and managing of Divisional budget and deliver agreed CIP targets

Ensure the Division operates within the Trusts Standing Financial Instructions

Workforce

Leading, motivating and developing all staff in the Division

Ensure process is in place for job planning, training, appraisals across the Division

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

253-1225-7651947

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Education and Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Management qualification or 3 years managerial supervisor role experience

Desirable

  • Masters level qualification or a post graduate qualification in a business management subject

Skills and Experience

Essential

  • Previous NHS Management experience - managing staff
  • Implementing projects within specific timescales
  • Data collection and analysis experience
  • Managing complaints
  • Experience of assisting service planning taking into account finance, manpower, equipment and organisational factors
  • Time management and ability to prioritise workload effectively
  • Working under pressure
  • Meeting targets and deadlines

Desirable

  • Experience of achieving change in a complex environment
  • Leadership and team motivation

Attitude, aptitude and personal qualities

Essential

  • Self motivated with a high drive for success
  • Ability to work as a team but also on own initative
  • Flexible and adaptable

Communication and interpersonal skills

Essential

  • Excellent communication skills at all levels, internally and externally, both written and verbal
  • High degree of accuracy and attention to detail
  • Ability to demonstrate tact, diplomacy and empathy

Trust Vision and Values

Essential

  • Able to provide safe, caring and effective services
  • Expect values and behaviours to reflect the Trust values of Care, Respect and Responsibility
Person Specification

Education and Qualifications

Essential

  • Educated to degree level or equivalent experience
  • Management qualification or 3 years managerial supervisor role experience

Desirable

  • Masters level qualification or a post graduate qualification in a business management subject

Skills and Experience

Essential

  • Previous NHS Management experience - managing staff
  • Implementing projects within specific timescales
  • Data collection and analysis experience
  • Managing complaints
  • Experience of assisting service planning taking into account finance, manpower, equipment and organisational factors
  • Time management and ability to prioritise workload effectively
  • Working under pressure
  • Meeting targets and deadlines

Desirable

  • Experience of achieving change in a complex environment
  • Leadership and team motivation

Attitude, aptitude and personal qualities

Essential

  • Self motivated with a high drive for success
  • Ability to work as a team but also on own initative
  • Flexible and adaptable

Communication and interpersonal skills

Essential

  • Excellent communication skills at all levels, internally and externally, both written and verbal
  • High degree of accuracy and attention to detail
  • Ability to demonstrate tact, diplomacy and empathy

Trust Vision and Values

Essential

  • Able to provide safe, caring and effective services
  • Expect values and behaviours to reflect the Trust values of Care, Respect and Responsibility

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Director of Operations

Kelly Taylor

kelly.taylor40@nhs.net

01384456111

Details

Date posted

19 December 2025

Pay scheme

Agenda for change

Band

Band 8c

Salary

£76,965 to £88,682 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

253-1225-7651947

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Supporting documents

Privacy notice

The Dudley Group NHS Foundation Trust's privacy notice (opens in a new tab)