Job summary
The postholder is responsible for supporting the development and delivery of the Patient Safety Incident Response Framework (PSIRF) and associated governance agenda. In particular, they will be responsible for leading the engagement elements of the Trustwide PSIRF along with associated key initiatives identified through the Trust governance framework. These initiatives will require a high level of planning, negotiating, analytical and sensitive communication skills.
The post holder will take full responsibility for a number of projects and routine workstreams. The projects will cover a wide range of topics, all related to the improvement of patient safety and learning from incidents.
For specific projects, the post holder will be responsible for analysing situations, devising project action plans, setting up and leading on the project, guiding and monitoring staff to implement project objectives and auditing project outcomes. In addition, s/he will develop systems and avenues of feedback of project progress and problems and produce revised actions plans to meet the agreed objectives
The post holder will support, promote and evaluate the Trusts learning culture across the organisation.
Main duties of the job
PSIRF:
1. Lead on the engagement with patients, families and staff as a key element of the framework
2. Co-ordinate and oversee Trust compliance with Duty of Candour
3. Support the investigation and learning process
Project management:
4. The post holder will manage and lead on a varied range of projects.
5. Assess situations and identify areas of good practice and areas for potential improvement, using their specialised clinical expertise in partnership with clinical teams.
6. Draw up project plans in terms of identifying such aspects as who to involve, actions to take, outcomes expected and timescales.
7. Ensure that systems are in place to collect information and data relating to ongoing projects to inform improvement
8. Produce a variety of reports and make recommendations for further action based on findings
9. Arrange and lead relevant meetings related to the development/redesign of the projects
10. Frequently devise, facilitate and deliver a variety of training relating to delivery of objectives / project and to prepare staff for changes in practice
11. Communicate to appropriate staff, either locally or Trustwide, of changes being implemented from projects using all appropriate channels.
Shared Learning:
12. Play an active role in embedding of a learning culture across the organisation which encourages learning and actions that promote improvement.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- Evidence of degree level study / or equivalent experience within the healthcare setting
- Post registration development
Desirable
- Registered healthcare professional
Knowledge and Training
Essential
- To have IT and high level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word and Excel (Microsoft office).
Experience
Essential
- Substantial NHS experience, which includes working at a senior level
- Undertaking projects/quality initiatives and project management skills
- Undertaking clinical incident investigation
- Teaching skills and experience of educating staff
- Change management skills and experience of undertaking change in the clinical area
- Preparation and report writing skills
- Able to make recommendations based on objective analysis & intellectual enquiry
- Ability to communicate and influence staff from all levels and from different professional groups, including negotiation and conflict management
- Sound understanding of current developments within the NHS
Communication & Relationship Skills
Essential
- Ability to handle conflict management
- Negotiation skills
- Effective interpersonal and facilitation skills and supporting others
- Ability to work independently or within a team
- Able to communicate orally and in writing
- Ability to plan, organise and effectively present ideas and concepts to individuals/groups
Analytical & Judgement Skills
Essential
- Ability to analysis complex data from multiple sources and make a judgement of gaps in assurance and required actions to mitigate risk
- Ability to make determinations from external reports, data and feedback to identify actions to be taken and driven within the organisation
Planning & Organisational Skills
Essential
- Able to self generate & manage own work load to meet the needs of organisation
- Able to project plan and meet the set criteria and trajectories
- Ability to prioritize and manage competing demands
- Ability to manage multiple work streams in parallel to achieve outcomes
Physical Skills
Essential
- Able to work under pressure and able to respond quickly to changes in working practice
- Punctual, reliable, flexible, and self-motivated in approach to duties
- Good keyboard skills
- Willing to work hours required to carry out job satisfactorily
- Able to travel to all sites within the Trust and externally
- Self motivated and enthusiastic
- Good understanding of the factors that motivate staff
- Able to meet the physical requirements of the post
- Able to work flexibly
Equality, Diversity, Inclusion and Trust Values
Essential
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Person Specification
Qualifications & Education
Essential
- Evidence of degree level study / or equivalent experience within the healthcare setting
- Post registration development
Desirable
- Registered healthcare professional
Knowledge and Training
Essential
- To have IT and high level administration skills being able to analyse data, contribute to reports and be proficient in the use of databases, Outlook, Word and Excel (Microsoft office).
Experience
Essential
- Substantial NHS experience, which includes working at a senior level
- Undertaking projects/quality initiatives and project management skills
- Undertaking clinical incident investigation
- Teaching skills and experience of educating staff
- Change management skills and experience of undertaking change in the clinical area
- Preparation and report writing skills
- Able to make recommendations based on objective analysis & intellectual enquiry
- Ability to communicate and influence staff from all levels and from different professional groups, including negotiation and conflict management
- Sound understanding of current developments within the NHS
Communication & Relationship Skills
Essential
- Ability to handle conflict management
- Negotiation skills
- Effective interpersonal and facilitation skills and supporting others
- Ability to work independently or within a team
- Able to communicate orally and in writing
- Ability to plan, organise and effectively present ideas and concepts to individuals/groups
Analytical & Judgement Skills
Essential
- Ability to analysis complex data from multiple sources and make a judgement of gaps in assurance and required actions to mitigate risk
- Ability to make determinations from external reports, data and feedback to identify actions to be taken and driven within the organisation
Planning & Organisational Skills
Essential
- Able to self generate & manage own work load to meet the needs of organisation
- Able to project plan and meet the set criteria and trajectories
- Ability to prioritize and manage competing demands
- Ability to manage multiple work streams in parallel to achieve outcomes
Physical Skills
Essential
- Able to work under pressure and able to respond quickly to changes in working practice
- Punctual, reliable, flexible, and self-motivated in approach to duties
- Good keyboard skills
- Willing to work hours required to carry out job satisfactorily
- Able to travel to all sites within the Trust and externally
- Self motivated and enthusiastic
- Good understanding of the factors that motivate staff
- Able to meet the physical requirements of the post
- Able to work flexibly
Equality, Diversity, Inclusion and Trust Values
Essential
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
