Job summary
We are looking for an efficient, experienced and well organised person to join the C4 Day Case team as an Outpatient Clinic Co-ordinator (Booking Clerk). Applicants should have previous receptionist and administrative experience, be structured and have the ability to prioritise workload. The successful candidate will be able to work both independently and as part of a team.
A keen customer service focus is essential along with excellent written and verbal communication skills in order to book chemotherapy treatments for patients. Current experience of Trust computer and medical records systems is preferred but not essential as training, will be provided on appointment.
Working hours 8am - 4pm Monday to Friday.t
Main duties of the job
The post holder will provide an efficient clerical service by inputting of information into the computer systems, booking Chemotherapy day-case treatments and ensuring prescription charts are sent to pharmacy by completing electronic tracking system.
The role will require use of hospital IT systems and making sure medical records are available and in good order.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake
Person Specification
Planning & Organisational Skills
Essential
- Good organisational skills
- Demonstrates a responsible attitude to their work
- Demonstrates attention to detail
- Willingness to attend in-service training
- to develop own skills and develop service
Qualifications
Essential
- Qualifications & Education GCSE English language C or equivalent
- NVQ 2 in business administration or equivalent
Desirable
- NVQ 2 in business administration or equivalent
Knowledge and Training
Essential
- Working knowledge of Microsoft office programmes
- Ability to work without direct supervision
Desirable
- Skills in the use of the computerized Patient Information System (OASIS)
- Working knowledge of Bookwise (Oncology Booking system
Experience
Essential
- Previous office environment experience or experience of general office duties
- Recent appropriate experience within a clinical environment of an acute hospital
Person Specification
Planning & Organisational Skills
Essential
- Good organisational skills
- Demonstrates a responsible attitude to their work
- Demonstrates attention to detail
- Willingness to attend in-service training
- to develop own skills and develop service
Qualifications
Essential
- Qualifications & Education GCSE English language C or equivalent
- NVQ 2 in business administration or equivalent
Desirable
- NVQ 2 in business administration or equivalent
Knowledge and Training
Essential
- Working knowledge of Microsoft office programmes
- Ability to work without direct supervision
Desirable
- Skills in the use of the computerized Patient Information System (OASIS)
- Working knowledge of Bookwise (Oncology Booking system
Experience
Essential
- Previous office environment experience or experience of general office duties
- Recent appropriate experience within a clinical environment of an acute hospital
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
