The Dudley Group NHS Foundation Trust

Clinical Support Worker - Neonatal Unit

The closing date is 29 October 2025

Job summary

Surgery, Women and Children's Care Support Worker - Permanent (part-time)

Do you have a passion for neonatal care?

We're excited to offer an opportunity to become part of our dedicated team as a Band 2 Clinical Support Worker on our Neonatal Unit. At Russell's Hall Hospital, we place babies and their families at the heart of everything we do providing holistic, compassionate, and individualised care.

We're looking for someone who is caring, enthusiastic, and eager to learn, can work flexibly to meet the needs of the service and shows initiative and thrives as a team player

If you're ready to make a real difference in the lives of our smallest patients and their families, we'd love to hear from you!

Main duties of the job

Provide high standards of cleanliness within Neonatal Unit.Be responsible for the safe storage of equipment and consumablesTo be responsible for environmental cleaning as per cleaning schedules and comply with audit requirements.To maintain the safety and security of patients, staff and visitors.Ensure bed spaces are cleaned on patient discharge and ready to accept timely admissions.Ensure bed spaces are re-stocked with equipment as per bed space set up guide.Maintain and monitor the use of resources and ensure service level is continuous.To assist in reducing the incidence of healthcare associated infections and adhere to the infection control procedures as per Trust Policy.Assist in the achievement and maintenance of high standards of patient care.Work closely with members of the team, recognizing and working within their owncapabilities, but always acting in the best interest of the patient and their families.Provide support and assistance to the multidisciplinary team when carrying out procedures

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

253-1025-7528908

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications & Education

Essential

  • Maths and English qualification - GCSE A-D, or Grade 4-9, or Functional Skills Level 1
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 2 in healthcare or equivalent qualification/relevant experience

Knowledge & Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

Experience

Essential

  • Able to assess safety and wellbeing of others while and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment

Desirable

  • Manual handing of patient's, equipment and stores

Communication & Relationship Skills

Essential

  • Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
  • Ability to communicate appropriately with relatives and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • Positive and enthusiastic approach to work
  • Courteous and polite

Planning & Organisational Skills

Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service
  • Flexibility to work across the Health Economy

Analytical & Judgement Skills

Essential

  • Ability to use own initiative
Person Specification

Qualifications & Education

Essential

  • Maths and English qualification - GCSE A-D, or Grade 4-9, or Functional Skills Level 1
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 2 in healthcare or equivalent qualification/relevant experience

Knowledge & Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

Experience

Essential

  • Able to assess safety and wellbeing of others while and referring/escalating to other staff as appropriate
  • Regular contact with bodily fluids when carrying out interventions
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment

Desirable

  • Manual handing of patient's, equipment and stores

Communication & Relationship Skills

Essential

  • Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
  • Ability to communicate appropriately with relatives and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • Positive and enthusiastic approach to work
  • Courteous and polite

Planning & Organisational Skills

Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service
  • Flexibility to work across the Health Economy

Analytical & Judgement Skills

Essential

  • Ability to use own initiative

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse

Tracey Price

tracey.price10@nhs.net

01384456111

Details

Date posted

17 October 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per Annum Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

253-1025-7528908

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Supporting documents

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