Assistant Directorate Manager

Job description

Job responsibilities

Service and Operational Management

1. To ensure the department maximises its capacity in delivering elective operations and Outpatient appointments to manage the clinical risk associated with overdue follow ups and deliver 92% of pathways under 18 weeks.

2. To ensure, if necessary, the department delivers extra theatre and outpatient sessions to reduce its backlog of overdue appointments and elective procedures.

3. To support the Clinical Service Lead(s) and Matrons in defined areas; in particular by attending Clinical Unit meetings and working closely with the Finance, Human Resources and Information departments in providing the Heads of Services and Matrons with the appropriate information to manage their service areas and achieve performance targets.

4. To rigorously monitor and manage performance within own area of responsibility, to assist in achieving outpatient, diagnostic, in-patient and day case targets. A high level of service knowledge is required to make decisions on changes needed to achieve the specific aims, objectives and targets of the clinical units.

5. To engage clinicians, managers and other staff groups in developing robust pathways to ensure delivery of 18-week RTT standard.

6. To develop and manage the systems of waiting list management that are patient-focused, efficient, and effective and that allow pro-active management of delivery based on demand.

7. To regularly monitor and interrogate systems (e.g. Choose & Book, PAS and the Theatre Management System) to ensure that theatre lists are fully utilised to ensure the optimal use of capacity liaising with Clinical Service Leads as appropriate.

8. To assist and where appropriate lead on any Trust Transformation projects e.g. flexible working and outpatient productivity.

People Management and Development

1. To manage the selection, recruitment, and induction of staff within a defined area.

2. To provide effective leadership, motivation, individual performance management and development processes to achieve the Clinical Directorates aims and objectives.

3. To manage medical secretaries on a day-to-day basis ensuring the capability, conduct and performance of the staff is appropriate to their roles.

4. To regularly assess the service provision of the medical secretary support in relation to the Trust target for typing output, addressing any shortfalls appropriately and in accordance with the Trusts Performance Development policy.

5. To provide a supportive and developmental environment in which staff are motivated to realise their full potential and to undertake staff appraisals routinely and in accordance with Trust policy.

6. To ensure that staff attend all mandatory and developmental training in accordance with policy.

7. To resolve disputes and conflicts at a local level wherever possible but when necessary to effectively manage staff using the Capability, Grievance and Disciplinary policies.

Budgetary and Financial Management

1. Responsible for managing and monitoring expenditure for the medical secretaries budget aligned with service provision.

2. To order goods in accordance with the Trusts financial framework and Standing Financial Instructions.

3. To support the identification and delivery of cost improvements, service developments and income generation opportunities within the Directorate.

4. To ensure best value and use of resources at all times.

5. To identify, implement and monitor year-on-year cost improvement initiatives in accordance with targets.

6. To assist the Divisional Manager in the production of outline and full business cases

Risk Management

1. To ensure that all accountable staff are competent to undertake their roles.

2. To ensure that all staff under the post holders direction comply with Trust policies and procedures.

3. To fully understand the Trusts incident reporting processes using the Datix System to record incidents with severity of 3 or below and to make senior staff aware of any level 4 or 5 incidents. To implement relevant actions identified from any resultant root cause analysis and action plan.

4. To complete investigations following Datix submissions for areas of responsibility

5. To undertake risk assessments and implement risk reducing measures for the areas of responsibility.

6. To promote a culture that continually reviews performance using incident and complaints as tools for continuous improvement.

Person Specification

Qualifications & Education

Essential

• Five GCSE grade 4 or above or equivalent qualification including maths and English language
• Recognised management qualification or a commitment to work towards this.
• Degree level education in a relevant subject or equivalent demonstrable experience

Experience

Essential

• Proven operational / clinical managerial experience
• Evidence of successful operational leadership
• Demonstrate working knowledge of Referral to Treatment Guidance and rules
• Proven HR management capability shown from previously managing a team
• Evidence of working with senior Doctors to achieve key service outcomes

Knowledge and Training

Essential

• Knowledge of NHS operational standards, eg, RTT, cancer

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Russells Hall Hospital

Dudley

DY1 2HQ

Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)