The Dudley Group NHS Foundation Trust

Senior Care Support Worker

The closing date is 10 September 2025

Job summary

Senior Care Support Worker - Band 3

1 x 18 Hrs, Permanent

The Senior Care Support Worker will:

Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.

Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.

Contribute to the maintenance of care environment and quality initiatives to enhance patient care.

Ensure that their practice adheres to policies, procedures and competencies.

Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues.

Main duties of the job

Principal Duties & Responsibilities

Personal Care Dutieso Welcome and orientate patients, carers, relatives, and other visitors to the ward/departmentalways demonstrating care and compassion.o Report any observed changes in the patient's physical or psychological needs to theregistered practitioner.o Provide support to the registered practitioner, and as required by other members of the ward/ department clinical team.o Initiate and participate with emergencies i.e. cardiac arrest, patient falls and patients with arapidly deteriorating condition.o Undertake transfer/escort of patients from one area to another within scope of practice andafter appropriate delegation from the registered practitioner.o Undertake Care after Death for deceased patients ensuring that all religious and culturalwishes are adhered with.o Assist in the maintenance of the patient's individual hygiene requirements, includingsupporting/ undertaking fundamental patient care, such as washing, dressing, skin care, oralcare, hair care, nail care etc. Ensure any concerns or changes in the patients' condition arereported to the registered practitioner.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

253-0825-7396051

Job locations

Brierley Hill Health and Social care centre

Venture Way

Brierley Hill

DY5 1RU


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

Essential

  • Maths and English Qualification - GCSE A-C, or grade 5-9, or Functional Skills Level 2
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Desirable

  • Food Handling Certificate

Knowledge and Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

Experience

Essential

  • Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
  • Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment
  • Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship Skills

Essential

  • Evidence of effective communication skills including . Verbal . Written (legible handwriting) . Non-verbal . Compassion and respect
  • Ability to communicate appropriately with patients, relatives and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • An understanding of how to behave / act in a clinical environment
  • Positive and enthusiastic approach to work
  • Courteous and polite

Planning & Organisational Skills

Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
  • Flexibility to work across the Health Economy

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Person Specification

Qualifications & Education

Essential

  • Maths and English Qualification - GCSE A-C, or grade 5-9, or Functional Skills Level 2
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Desirable

  • Food Handling Certificate

Knowledge and Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

Experience

Essential

  • Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
  • Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment
  • Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication & Relationship Skills

Essential

  • Evidence of effective communication skills including . Verbal . Written (legible handwriting) . Non-verbal . Compassion and respect
  • Ability to communicate appropriately with patients, relatives and / or carers
  • Ability to communicate effectively with staff / multidisciplinary team
  • An understanding of how to behave / act in a clinical environment
  • Positive and enthusiastic approach to work
  • Courteous and polite

Planning & Organisational Skills

Essential

  • Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
  • Flexibility to work across the Health Economy

Equality, Diversity, Inclusion and Trust Values

Essential

  • Able to provide safe, caring, and effective services
  • Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
  • Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierley Hill Health and Social care centre

Venture Way

Brierley Hill

DY5 1RU


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Brierley Hill Health and Social care centre

Venture Way

Brierley Hill

DY5 1RU


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

IV Team Lead

Kate Owen

kate.owen4@nhs.net

01384323131

Details

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

253-0825-7396051

Job locations

Brierley Hill Health and Social care centre

Venture Way

Brierley Hill

DY5 1RU


Supporting documents

Privacy notice

The Dudley Group NHS Foundation Trust's privacy notice (opens in a new tab)