The Dudley Group NHS Foundation Trust

Senior Care Support Worker - T&O Outpatients

The closing date is 28 August 2025

Job summary

Senior Care Support WorkerT&O OutpatientsBand 3x1 15 Hour post available

We are searching for caring individuals who understand the needs of our patients and display compassion and patience at all times.

Successful applicants will be actively encouraged to develop their skills and knowledge to meet both personal and service development needs.

Main duties of the job

A Senior Care Support Worker will work together with the members of the nursing team to provide a high standard of care to patients. He/she will be competent to undertake and record designated observations and clinical procedures, teach aspects of patient education, support the registered nurse in outpatient clinics, input data into the IT system and ensure equipment is available and ready for use by the nursing team.

They will communicate with senior staff/any clinic administrative, organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the Outpatient Service.

The post holder will be required to complete the British Orthopaedic Association Casting Course BCC to achieve generic and team specific (higher level) competencies within an agreed time scale, this should be within twelve months of post commencing.

The Senior Care Support Worker will:

  • Be an integral member of the ward/department team working under the direct or indirect supervision of a registered practitioner.

  • Be responsible for providing care to patients as delegated by the registered practitioner following the completion of specific competencies.

  • Contribute to the maintenance of care environment and quality initiatives to enhance patient care.

  • Ensure that their practice adheres to policies, procedures and competencies.

  • Act in a manner that upholds privacy, dignity, respect and confidentiality of patients and colleagues

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

253-0825-7364841

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Education and Qualifications

Essential

  • Maths and English Qualification - GCSE A-C or Functional Skills Level 2
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Desirable

  • Food Handling Certificate

Experience

Essential

  • Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
  • Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment
  • Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication

Essential

  • Clear communication skills oral and written

Knowledge and Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team
Person Specification

Education and Qualifications

Essential

  • Maths and English Qualification - GCSE A-C or Functional Skills Level 2
  • Care Certificate or ability to complete within 12 weeks of commencing employment
  • QCF/NVQ Level 3 in Healthcare or equivalent qualification/relevant experience

Desirable

  • Food Handling Certificate

Experience

Essential

  • Able to undertake a limited range of delegated clinical care duties, e.g temperature, pulse, respiration, blood pressure, blood glucose monitoring, urinalysis, wound observations, removal cannula/catheter
  • Able to assess patient/client condition through observation/test results; assess comfort of patient/client, instigate emergency procedures
  • Regular contact with bodily fluids when carrying out interventions and or treatments
  • Frequent moderate/intense effort required for periods of time
  • Experience in a healthcare environment
  • Manual handing of patients (including toileting, bathing and turning patients), equipment and stores

Communication

Essential

  • Clear communication skills oral and written

Knowledge and Training

Essential

  • Ability to recognise limitations of knowledge and competence and practice within these boundaries
  • Prepared to undergo further training
  • Able to use and update IT systems with patient information
  • An understanding of their role within the team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Lead Nurse

Katrina Heath

katrina.heath@nhs.net

01384456111

Details

Date posted

15 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

253-0825-7364841

Job locations

Russells Hall Hospital

Pensnett Road

Dudley

DY1 2HQ


Supporting documents

Privacy notice

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