Job summary
THEATRES, ANAESTHETICS, CRITICAL CARE PRE-OP & PAIN DIRECTORATE
PRE ASSESSMENT - WARD CLERK
FIXED TERM (12 MONTHS)POSITION - PART TIME - 20 HOURS PER WEEK
An opportunity has arisen within the surgical pre assessment department for a motivated and enthusiastic individual who will work as Ward Clerk to ensure that patients medical records are maintained in the correct manner and also provide an efficient reception, telephone and clerical service to the busy department.
In addition, the successful individual will be required to work as part of a team committed to delivering and improving a high standard of nursing care within The Dudley Group NHS Foundation Trust.
Previous experience of working in the pre-operative assessment service would be advantageous, but if no previous experience is noted, training can be provided.
Main duties of the job
- Obtain complete medical records, Pre-Assessment sessions. Investigate and locate any missing case notes.
- Arrange Clinic appointments as required. Manage and organise clinic bookings from Secretaries via the pre op assessment email, maintaining the pre op assessment appointment diary is kept fully up to date. Sending out appropriate communications to patients and staff in relation to the appointment.
- Ensure confidentiality of all medical records and information relating to patients.
- Ensure patients notes available for staff.
- Preparation of patients notes for clinic.
- Check pre op clinic picklists.
- Record all ward attendees via the computer system.
- There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibility outlined above.
- This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.
As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.
Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- English Language, GCSE Grade 4 or above/equivalent
Desirable
- RSA typewriting or equivalent
- NVQ level 3 Business Administration
Experience
Essential
- Previous experience of working within the NHS
- Work in customer care dealing with the public
- Experience of using computer database systems
- Ability to work as part of a multi-disciplinary team
- Reception/telephone skills
Knowledge & Training
Essential
- Working knowledge of patient management system
- Working knowledge of Microsoft Office packages
- Undertake further bespoke computer training
Desirable
- Knowledge of medical terminology
Planning & Organisational Skills
Essential
- Good organisational skills
- Ability to organise and prioritise workload
- Attention to detail
Communication & Relationship Skills
Essential
- Articulate - good communication skills (written and verbal)
- Legible handwriting
- To provide an efficient service within a busy environment
- Diplomatic but with assertive skills when required
- Demonstrate and understand confidentiality
Physical Skills
Essential
- Accurate Keyboard skills
- Motivated
- Able to work alone for periods of time without close supervision
Person Specification
Qualifications & Education
Essential
- English Language, GCSE Grade 4 or above/equivalent
Desirable
- RSA typewriting or equivalent
- NVQ level 3 Business Administration
Experience
Essential
- Previous experience of working within the NHS
- Work in customer care dealing with the public
- Experience of using computer database systems
- Ability to work as part of a multi-disciplinary team
- Reception/telephone skills
Knowledge & Training
Essential
- Working knowledge of patient management system
- Working knowledge of Microsoft Office packages
- Undertake further bespoke computer training
Desirable
- Knowledge of medical terminology
Planning & Organisational Skills
Essential
- Good organisational skills
- Ability to organise and prioritise workload
- Attention to detail
Communication & Relationship Skills
Essential
- Articulate - good communication skills (written and verbal)
- Legible handwriting
- To provide an efficient service within a busy environment
- Diplomatic but with assertive skills when required
- Demonstrate and understand confidentiality
Physical Skills
Essential
- Accurate Keyboard skills
- Motivated
- Able to work alone for periods of time without close supervision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
