Ward Clerk - Day Case Theatre Ward

Job summary

THEATRES, ANAESTHETICS, CRITICAL CARE, PRE-OP AND PAIN DIRECTORATE

DAY CASE THEATRE WARD

BAND 2 - PART TIME (30 HOURS PER WEEK)

We are looking for an enthusiastic and motivated individual to join our team.

The post holder will be responsible for providing clerical support to the Day Case Theatre Ward (Day Surgery Unit). He/She will be required to work flexibly between Monday to Friday 07:00am to 20:00pm, which will be worked in line with the service needs of the Day Surgery Unit, Russells Hall Hospital & Corbett Hospital.

The post holder will be required to have excellent communication skills, both written and verbal, and be able to provide an efficient reception, telephone and clerical service. He/she must possess good organisational skills and have experience of using computer database systems and ideally hold an NVQ in Business and Administration. Previous experience in working within the NHS is essential.

Be part of our journey of continuous improvement, come and join us at the Dudley Group.

Main duties of the job

• Obtain complete medical records, including x-rays for all Day Case sessions. Investigate and locate any missing documentation.
• Ensure the patient's medical record is complete following discharge. Ensure discharge details entered onto patient care system and medical records forwarded to Clinical Coding.
• Arrange follow-up appointments and co-ordinate discharge arrangements as required.
• Ensure confidentiality of all medical records and information relating to patients.
• Obtain referral letters from secretaries or GP.
• Ensure patients notes are available for staff.
• Preparation of patients notes in relation to procedure and consultants preference.
• Check consultants clinics and obtain notes and book clinic appointments.
• Record all ward attendees both in register and on computer.
• Maintain medical records in good order; file reports and letters, ensuring all most recent reports are available.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)