Job summary
An excellent opportunity has arisen for highly motivated, enthusiastic and caring individual to join our Children's Outpatients Department within The Dudley Group NHS Foundation Trust. You will be part of a team providing high quality care to our Children and Young People.
Main duties of the job
The Clinical Support Worker will work together with members of the Nursing / Children's Services team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.
The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.
The post holder will communicate to the Team Leader any clinic administrative/organisational problems that impact upon the smooth running of clinics and/or the patient pathway through the outpatient service.
The post holder will be assessed on appointment on their level of competence and required as part of the Trusts training and development programme for clinical support workers to undertake a structured pathway of development to include basic skills and in house development programme.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.
The Dudley Group NHS Foundation Trust recognises the values and transferable skills that the Armed Forces community bring and recognise their compatibility with NHS roles.
We are committed to home life balance through flexible working and making reasonable adjustments where possible.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- Maths and English qualification - GCSE A-D, or Grade 4-9, or Functional Skills Level 1
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
Knowledge and Training
Essential
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team.
Experience
Essential
- Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time.
Desirable
- Experience in a healthcare environment
- Manual handing of patients (including toileting, bathing and turning patients), equipment and stores
Communication & Relationship Skills
Essential
- Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- Positive and enthusiastic approach to work
- Courteous and polite
Analytical & Judgement Skills
Essential
- Ability to use own initiative
Planning & Organisational Skills
Essential
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy.
Equality, Diversity, Inclusion and Trust Values
Essential
- Able toprovidesafe,caring,and effectiveservices
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Person Specification
Qualifications & Education
Essential
- Maths and English qualification - GCSE A-D, or Grade 4-9, or Functional Skills Level 1
- Care Certificate or ability to complete within 12 weeks of commencing employment
- QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
Knowledge and Training
Essential
- Ability to recognise limitations of knowledge and competence and practice within these boundaries
- Prepared to undergo further training
- Able to use and update IT systems with patient information
- An understanding of their role within the team.
Experience
Essential
- Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate
- Regular contact with bodily fluids when carrying out interventions and or treatments
- Frequent moderate/intense effort required for periods of time.
Desirable
- Experience in a healthcare environment
- Manual handing of patients (including toileting, bathing and turning patients), equipment and stores
Communication & Relationship Skills
Essential
- Evidence of effective communication skills including Verbal Written (legible handwriting) Non-verbal Compassion and respect
- Ability to communicate appropriately with patients, relatives and / or carers
- Ability to communicate effectively with staff / multidisciplinary team
- Positive and enthusiastic approach to work
- Courteous and polite
Analytical & Judgement Skills
Essential
- Ability to use own initiative
Planning & Organisational Skills
Essential
- Participation in flexible work patterns / shift working required to provide 24hr service to meet the needs of the service.
- Flexibility to work across the Health Economy.
Equality, Diversity, Inclusion and Trust Values
Essential
- Able toprovidesafe,caring,and effectiveservices
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
