Band 3 Medical Secretary

Job summary

Medical Support Secretary - T&O Department

To provide a quality administrative/ secretarial service to the Trauma & Orthopaedic Team.

To undertake accurate audio/ copy typing of medical correspondence for the Consultants. This will include highly sensitive and complex medical terminology with a need for confidentiality. To work collaboratively and support other medical secretarial colleagues to ensure clinical correspondence is produced and distributed within acceptable timescales. The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work.

To support with partial bookings, PIFU, waiting list and RTT management. To be trained/supported with these tasks to work towards meeting training metrics to develop the role and look towards moving to a Band 4 role.

It is essential that the post holder should exercise initiate commensurate with the role and that confidentiality be maintained at all times.

Main duties of the job

To type clinical correspondence for consultants and their teams, ensuring accuracy and timely management of letters.

To support medical secretaries with partial bookings, appointment bookings, clinic cancellations, covering all aspects of a Band 4 role for holiday/ sick purposes.

Assist in the rearrangement of clinical activity (outpatient clinics) when the consultant or other member of his/her team arranges leave, by liaising with appropriate members of staff with the Trust.

Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group

We are committed to home life balance through flexible working and making reasonable adjustments where possible