CSW - C1a

The Dudley Group NHS Foundation Trust

The closing date is 09 May 2025

Job summary

We have an exciting opportunity for two Clinical Support Workers to join our team on C1a on a 12 month fixed term basis, to cover maternity leave.

You will need to be able to work as part of a team, possess good communication skills, both written and verbal and enjoy a challenge!

If you are a caring, hard working person with previous experience in a care worker role who strives to make a difference please consider coming to join our friendly team.

Main duties of the job

The Clinical Support Worker will work together with members of the Nursing team and contribute to the implementation of a high standard and individualised patient care under the direction of a registered nurse.

The post holder will be required to communicate effectively with other members of the health care team, patients and relatives and must be able to recognise and report to the appropriate person any changes in the patient's condition which may require the intervention of others.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

253-0425-7084929

Job locations

Dudley

Russells Hall Hospital

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake

Person Specification

Qualifications

Essential

  • English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2

Desirable

  • NVQ Level 2 in Health Care
  • Care Certificate

Knowledge & Training

Essential

  • Reception/telephone skills
  • Demonstrates a caring attitude to patient care
  • Demonstrates respect for patient dignity
  • Demonstrates knowledge of duties required as a Clinical Support Worker
  • Willingness to undertake NVQ Level 2 in Healthcare, as appropriate

Desirable

  • computer literate

Experience

Essential

  • Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting
  • Experience of customer care/dealing with the public

Communication & Relationship Skills

Essential

  • Understanding of confidentiality
  • Honest and trustworthy
  • Ability to work as part of team
  • Able to work flexibly e.g. internal rotation
Person Specification

Qualifications

Essential

  • English and Maths Qualifications at one of the following academic levels/grades:- O Level - Grade A to C CSE Grade 1 only GCSE Grade A to C GCSE Grade 9 to 4 Functional skills Level 2

Desirable

  • NVQ Level 2 in Health Care
  • Care Certificate

Knowledge & Training

Essential

  • Reception/telephone skills
  • Demonstrates a caring attitude to patient care
  • Demonstrates respect for patient dignity
  • Demonstrates knowledge of duties required as a Clinical Support Worker
  • Willingness to undertake NVQ Level 2 in Healthcare, as appropriate

Desirable

  • computer literate

Experience

Essential

  • Previous experience of caring for people in a care worker role within hospital, community or Residential Nursing Home setting
  • Experience of customer care/dealing with the public

Communication & Relationship Skills

Essential

  • Understanding of confidentiality
  • Honest and trustworthy
  • Ability to work as part of team
  • Able to work flexibly e.g. internal rotation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Dudley

Russells Hall Hospital

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Dudley

Russells Hall Hospital

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Lead Nurse

Rebecca Davies

rebecca.davies17@nhs.net

01384456111

Date posted

28 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Per Annum

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

253-0425-7084929

Job locations

Dudley

Russells Hall Hospital

Dudley

DY1 2HQ


Supporting documents

Privacy notice

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