Administration Assistant

Job summary

Administration Assistant, Band 2

24 Hours Permanent contract.

An opportunity has arisen for an administration assistant to work within the District Nursing Teams in Dudley Group.

The admin teams provide an important and integral part of the day to day running of the nursing services, through email and telephone referral systems, and administrative support to the clinical teams who are based throughout the community, liaising with patients, carers, healthcare professionals and other representatives from health and social care organisations, across Dudley and possibly neighbouring localities.

You will be a part of small team of administrators; you will be an adaptable and confident team member, who possesses excellent communication skills, both verbal and written, be resilient and enjoy working closely with a team in a demanding environment.

Working Days are Monday to Friday. Subject to the needs of the service your working hours may include working Saturdays, Sundays and Bank Holidays.

Main duties of the job

To provide comprehensive administrative support service to the Nursing Teams, and to undertake general clerical duties including opening and distribution of mail, maintenance of filing system and photocopying, word processing, reports, meeting support, completion of forms, and all correspondence, whilst maintaining confidentiality.

There may also be a requirement to undertake other similar duties as part of this post in order to provide a quality service. These will be consistent with the level of responsibilities outlined above.

This job description may be reviewed from time to time in light of developments and may be amended in consultation with the post holder.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page: Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)