Clinical Support Worker - Outpatients

The Dudley Group NHS Foundation Trust

Information:

This job is now closed

Job summary

An opportunity has become available in our Outpatients Department at for a Clinical Support Worker at Russell's Hall Hospital to support clinicians to provide a high standard of patient care, helping with all aspects of their care as well as simple admin tasks to ensure efficient running of clinics.

Cross site working will be required as clinics are held at The Guest and Corbett Outpatients Departments.

Main duties of the job

The role will involve ensuring patients feel welcomed into clinic and ready for their appointments. To carry out basic admin tasks to support clinicians such as booking patients in and out of the clinics, photocopying, making up clinic packs. To do clinical observations of patients prior to their appointments as required eg height, weight, ECGs, BP, test urine. To communicate effectively with other members of the health care team, patients and relatives. To recognise and report to clinicians any concerns or changes in the patient's condition.

The post holder will be expected along with other team members to ensure all equipment is cleaned on a daily basis as necessary adhering to the Trust Infection Control Policy.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as BAME, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds.

We are committed to home life balance through flexible working and making reasonable adjustments where possible.

Date posted

08 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

253-1124-6731108

Job locations

Russell Hall Hospital

Pensnett

Dudley

DY1 2HQ


Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Job description

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications

Essential

  • NVQ level II in Health and Social Care or equivalent experience
  • 5 GCSE'S Grade C or above including Maths and English (or equivalent)

Experience

Essential

  • Experience of caring for people

Desirable

  • Experience of working in an outpatient environment

Skills

Essential

  • oCommitment and motivation to deliver a quality service
  • Computer literate with the ability to work in different computer applications

Desirable

  • Experience of working in an outpatient environment
Person Specification

Qualifications

Essential

  • NVQ level II in Health and Social Care or equivalent experience
  • 5 GCSE'S Grade C or above including Maths and English (or equivalent)

Experience

Essential

  • Experience of caring for people

Desirable

  • Experience of working in an outpatient environment

Skills

Essential

  • oCommitment and motivation to deliver a quality service
  • Computer literate with the ability to work in different computer applications

Desirable

  • Experience of working in an outpatient environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russell Hall Hospital

Pensnett

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

The Dudley Group NHS Foundation Trust

Address

Russell Hall Hospital

Pensnett

Dudley

DY1 2HQ


Employer's website

https://www.dgft.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Main Outpatients Dept Russells Hall Hospital

Sarah Smith

sarah.smith170@nhs.net

01384456111

Date posted

08 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year pa

Contract

Permanent

Working pattern

Full-time

Reference number

253-1124-6731108

Job locations

Russell Hall Hospital

Pensnett

Dudley

DY1 2HQ


Supporting documents

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