Job summary
An exciting opportunity has arisen for a Business Administration Apprentice to join the Patient Management Centre at The Dudley Group NHS Foundation Trust.
Our Business Administration apprenticeship offers you the chance to earn a salary, gain valuable experience and new skills, whilst supported to achieve a professional qualification
The Dudley Group NHS Foundation Trust is looking for individuals who are:
- Pro-active
- Enthusiastic
- Self-motivated
- Caring and Respectful
Individuals will also be keen to learn and develop new skills and willing to be flexible to meet the changing demands of the service.
Main duties of the job
This role involves assisting the clinic co-ordination team within the Patient Management Centre with their day to day activities.
Apprenticeship Programme details:
- Apprenticeship standard - Business Administration, Level 3.
- Training provider will be Dudley College.
- The programme will be on a fixed term contract for 18 months.
- Salary will be paid at National Apprentice wage, £5.28 per hour with a yearly salary of £10324.31 for the first 12 months. For the final 6 months, this will change to minimum wage for age.
Eligibility
Candidates must have:
- Maths and English - GCSE grade D or above, grade 3 to 9, or equivalent in Functional Skills at level 1.
Please Note: you will need to provide original certificates as proof of these qualifications.
Candidates who hold the following qualifications are not eligible:
- A degree / degree level qualification or higher in Business Administration or similar related subject
- NVQ/QCF / Apprenticeship Standard Level 3 or higher in Business Administration
Candidates who have previously started or part completed a Business Administration Level 3 Apprenticeship, must declare this on their application.
About us
At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.
We are committed to becoming a diverse and an inclusive employer and where people feel sense of belonging. Seeking to expand diversity within our teams, we positively encourage applications from under-represented groups such as ethnically diverse, disabled and LGBTQ+ groups. We are also under-represented in-terms of gender within nursing roles and we would welcome applications from people from male and non-binary backgrounds
Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD department. These include topics such as communication, wellbeing, team development, cultural competency, and values, plus much more. For those in a Management/Leadership role, there are additional programmes to support you to develop the skills you need. These include our Managers Essentials Programme and a Leadership Programme that all managers will attend as part of your Dudley Managers Induction. Our Learning Prospectus is a great way to discover the details behind what's available for you here at The Dudley Group
We are committed to home life balance through flexible working and making reasonable adjustments where possible
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Job description
Job responsibilities
Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.
Person Specification
Qualifications & Education
Essential
- Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1
Knowledge and Training
Essential
- Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook
Desirable
- Awareness of confidentiality
Experience
Essential
- Accurate keyboard skills
- Accuracy/Attention to detail
Desirable
- Problem solving
- Demonstrated work experience
Communication & Relationship Skills
Essential
- Good written communication skills
- Good verbal communication skills
- Good interpersonal skills
- Demonstrates a responsible attitude to their work
- Commitment to developing a professional approach to colleagues, patients and visitors
- Ability to work as part of a team and/or individually
Analytical & Judgement Skills
Essential
- Willing to learn and develop
- Interest in pursuing a formal apprenticeship in administration
Planning & Organisational Skills
Essential
- Good organisation skills
- Good timekeeping
- Reliable
Equality, Diversity, Inclusion and Trust Values
Essential
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Person Specification
Qualifications & Education
Essential
- Maths & English at GCSE grade D or above / 3 - 9, or the equivalent Functional Skills at Level 1
Knowledge and Training
Essential
- Knowledge of Microsoft Office products including, MS Word, MS Excel and MS Outlook
Desirable
- Awareness of confidentiality
Experience
Essential
- Accurate keyboard skills
- Accuracy/Attention to detail
Desirable
- Problem solving
- Demonstrated work experience
Communication & Relationship Skills
Essential
- Good written communication skills
- Good verbal communication skills
- Good interpersonal skills
- Demonstrates a responsible attitude to their work
- Commitment to developing a professional approach to colleagues, patients and visitors
- Ability to work as part of a team and/or individually
Analytical & Judgement Skills
Essential
- Willing to learn and develop
- Interest in pursuing a formal apprenticeship in administration
Planning & Organisational Skills
Essential
- Good organisation skills
- Good timekeeping
- Reliable
Equality, Diversity, Inclusion and Trust Values
Essential
- Able to provide safe, caring, and effective services
- Values and behaviours that reflect the Trust values of Care, Respect and Responsibility
- Commitment to creating a diverse and inclusive workplace that is free from discrimination and where people feel they belong and their contribution is valued
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
