Dartford and Gravesham NHS Trust

Support worker - Children's hospital at Home Team

The closing date is 01 October 2025

Job summary

This role is open to all internal staff including those registered on our bank

We are seeking a dynamic and committed Support Worker to join the Children's Hospital at home team(CHAHT) covering 7 days a week including bank holidays

CHAHT is an acute, service to facilitate early discharge and prevent hospital admissions for children and young people so they can be cared for within their own home environment for administration of IV/IM antibiotics and review of acute episodes of illness.

The team is based Darent Valley Hospital and work closely with the Paediatric Assessment Unit (PAU) and Paediatric Inpatient team to ensure appropriate referrals are received and facilitate the smooth transition of care from the hospital to the community.

Main duties of the job

The successful applicant will need to have:

A commitment to supporting the nursing and medical teams in caring for children

Commitment to continuing your own personal professional development

The ability to work shifts on weekdays, weekends and Bank Holidays.

Previous experience of working in a childcare or maternity setting is an advantage but not essential

Have use of a car to occasionally travel to meet & assist trained nurses at clients houses

If you would like to know more about this vacancy, please contact Clare Jones (Matron, Paediatrics) on 01322 428889 bleep 975 or Shelley Yong (Senior Sister) on 01322 428819

Dartford and Gravesham NHS Trust is a smoke free organisation. To improve public health, smoking is not permitted anywhere on the hospital site. For advice and support on stop smoking please call 0300 123 1220.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Date posted

18 September 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£25,768 a year incl per annum pro rata

Contract

Fixed term

Duration

9 months

Working pattern

Part-time

Reference number

252-7396025

Job locations

Darent Valley hospital

Darenth wood road

Dartford

DA2 8DA

Job description

Job responsibilities

Specific Responsibilities

Key responsibilities:

Responsible for answering the office telephone, referring on as appropriate and sorting and distributing the post on a daily basis.

Report any phone call concerns to the duty CHAHT nurse.

Update daily patient census on the computer.

Check all medical records on a daily basis to ensure they are correctly and securely filed, ensuring there are sufficient history sheets in each set of notes

Using the PAS system enter patients for admission, transfer and discharge and booking follow up appointments and photocopying notes as required.

Maintain accurate and up to date documentation and information both manually and electronically

File paperwork in patients notes

Check the CHAHT diary on a daily basis for outstanding jobs.

Ensure there are sufficient supplies of stationary, pathology specimen bottles and other supplies on the ward by ordering them regularly as directed by the nurse in charge (NIC)

Process referrals to other Childrens Community Nursing Teams areas as directed by NIC

Comply with the principles for the maintenance of hygiene and the control of infection. This includes cleaning, checking & stocking of equipment and tidying storage areas as directed by the NIC

Be aware of the physical, psychological and spiritual needs of the child and family and endeavour to meet these at all times as part of the team

Process new referrals to CHAHT paperwork as directed by NIC

Process electronic discharge notice copies as directed by NIC

Liaise with families on Willow/Pau to gather essential information for CHAHT visits as directed by NIC

Assist CHAH nursing team with nursing tasks as required

Be aware of the location of emergency and resuscitation equipment and procedures on ward

Take drug cards & prescriptions to Pharmacy, liaising with pharmacy regarding the collection of items.

Collection of sealed items from the pharmacy when required for the CHAH nursing team

Provide a data collection support service in relation to clinical audit and other wards/departments within the Trust

As required by service demands undertake duties in other Paediatric areas of the Trust

Report to the nurse in charge or Senior Nurse any concerns in relation to patient care, the environment, staffing or anything that may affect the service to children and their families

Provide assistance to newly appointed staff, as guided by a registered nurse

Education and development responsibilities:

Participate in a system of individual performance review

Attend annual updates on fire, moving and handling, child protection, paediatric resuscitation and others as directed

Attend /ensure attendance at department training sessions as required for professional / personal / service development

Job description

Job responsibilities

Specific Responsibilities

Key responsibilities:

Responsible for answering the office telephone, referring on as appropriate and sorting and distributing the post on a daily basis.

Report any phone call concerns to the duty CHAHT nurse.

Update daily patient census on the computer.

Check all medical records on a daily basis to ensure they are correctly and securely filed, ensuring there are sufficient history sheets in each set of notes

Using the PAS system enter patients for admission, transfer and discharge and booking follow up appointments and photocopying notes as required.

Maintain accurate and up to date documentation and information both manually and electronically

File paperwork in patients notes

Check the CHAHT diary on a daily basis for outstanding jobs.

Ensure there are sufficient supplies of stationary, pathology specimen bottles and other supplies on the ward by ordering them regularly as directed by the nurse in charge (NIC)

Process referrals to other Childrens Community Nursing Teams areas as directed by NIC

Comply with the principles for the maintenance of hygiene and the control of infection. This includes cleaning, checking & stocking of equipment and tidying storage areas as directed by the NIC

Be aware of the physical, psychological and spiritual needs of the child and family and endeavour to meet these at all times as part of the team

Process new referrals to CHAHT paperwork as directed by NIC

Process electronic discharge notice copies as directed by NIC

Liaise with families on Willow/Pau to gather essential information for CHAHT visits as directed by NIC

Assist CHAH nursing team with nursing tasks as required

Be aware of the location of emergency and resuscitation equipment and procedures on ward

Take drug cards & prescriptions to Pharmacy, liaising with pharmacy regarding the collection of items.

Collection of sealed items from the pharmacy when required for the CHAH nursing team

Provide a data collection support service in relation to clinical audit and other wards/departments within the Trust

As required by service demands undertake duties in other Paediatric areas of the Trust

Report to the nurse in charge or Senior Nurse any concerns in relation to patient care, the environment, staffing or anything that may affect the service to children and their families

Provide assistance to newly appointed staff, as guided by a registered nurse

Education and development responsibilities:

Participate in a system of individual performance review

Attend annual updates on fire, moving and handling, child protection, paediatric resuscitation and others as directed

Attend /ensure attendance at department training sessions as required for professional / personal / service development

Person Specification

Knowledge & Skills

Essential

Able to prioritise workload
Able to maintain confidentiality
Demonstrates commitment to duties
Able to work independently and as part of multi-disciplinary team
Good communicator
Good computer skills
Good clerical and typing skills
Telephone and communication skills
Access to a car for work purposes
Car driver with clean license

Desirable

Knowledge of PAS and EPR systems

Education and Training

Essential

Good standard of general education, Mathematics and English
NVQ level 2 or equivalent experience

Desirable

NVQ level

Experience

Essential

Experience of administrative duties
Previous experience of working with the public
Experience of working in a hospital or community setting

Desirable

Knowledge of safeguarding
Experience of working in a care setting with children
Experience of working in a hospital or community setting

Person Specification

Knowledge & Skills

Essential

Able to prioritise workload
Able to maintain confidentiality
Demonstrates commitment to duties
Able to work independently and as part of multi-disciplinary team
Good communicator
Good computer skills
Good clerical and typing skills
Telephone and communication skills
Access to a car for work purposes
Car driver with clean license

Desirable

Knowledge of PAS and EPR systems

Education and Training

Essential

Good standard of general education, Mathematics and English
NVQ level 2 or equivalent experience

Desirable

NVQ level

Experience

Essential

Experience of administrative duties
Previous experience of working with the public
Experience of working in a hospital or community setting

Desirable

Knowledge of safeguarding
Experience of working in a care setting with children
Experience of working in a hospital or community setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley hospital

Darenth wood road

Dartford

DA2 8DA

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

Darent Valley hospital

Darenth wood road

Dartford

DA2 8DA

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)