Dartford and Gravesham NHS Trust

paediatric diabetes support worker

The closing date is 10 September 2025

Job summary

Please Note:This role is not eligible for visa sponsorship. Applicants must already hold the right to work in the UK independently, with a visa or immigration status that allows them to fulfil the full duration and type of contract offered. The Trust is unable to provide visa sponsorship for this position.

To support the coordinator with administration of the paediatric and transition diabetes service at Darent Valley Hospital..

Main duties of the job

To provide a comprehensive, confidential and high quality administrative and clinical support service to the Paediatric and Transition Diabetes Specialist Nurses.

The role will include using dedicated systems to manage patient appointments and also maintain patient records, collect data for Best Practice Tariff and audit purposes.

The job will involve patient contact on the telephone and face to face within a clinical environment. There will also be face to face contact in the school and home environment.

The post will require independent working following agreed guidelines within Diabetes Services. It will require the post holder to prioritise their own work load and to use their initiative.

The workload will be spread across Paediatric and Transitional Diabetes care services.

To be an active member in business planning and progression of the Paediatric and Transition Diabetes services and implement service improvement.

About us

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.

We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.

If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.

Date posted

27 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,240 to £27,928 a year Per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

252-7321107

Job locations

darent valley Hospital

darenth wood road

Dartford

DA2 8DA

Job description

Job responsibilities

To provide a comprehensive, confidential and high quality administrative and clinical support service to the Paediatric and Transition Diabetes Specialist Nurses.

The role will include using dedicated systems to manage patient appointments and also maintain patient records, collect data for Best Practice Tariff and audit purposes.

The job will involve patient contact on the telephone and face to face within a clinical environment. There will also be face to face contact in the school and home environment.

The post will require independent working following agreed guidelines within Diabetes Services. It will require the post holder to prioritise their own work load and to use their initiative.

The workload will be spread across Paediatric and Transitional Diabetes care services.

To be an active member in business planning and progression of the Paediatric and Transition Diabetes services and implement service improvement.

Job description

Job responsibilities

To provide a comprehensive, confidential and high quality administrative and clinical support service to the Paediatric and Transition Diabetes Specialist Nurses.

The role will include using dedicated systems to manage patient appointments and also maintain patient records, collect data for Best Practice Tariff and audit purposes.

The job will involve patient contact on the telephone and face to face within a clinical environment. There will also be face to face contact in the school and home environment.

The post will require independent working following agreed guidelines within Diabetes Services. It will require the post holder to prioritise their own work load and to use their initiative.

The workload will be spread across Paediatric and Transitional Diabetes care services.

To be an active member in business planning and progression of the Paediatric and Transition Diabetes services and implement service improvement.

Person Specification

Expirience

Essential

Experience of working in a multi-disciplinary team within a health care setting Able to work within a team prioritise workload with minimal supervision

Desirable

Taking part in audits Ability to deliver basic clinical advice within set guidelines Experience of organising study days

Education

Essential

Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook In house patient information system (PAS) Educated to GCSE level or equivalent Grade C and above in English and Maths NVQ level 2

Desirable

NVQ level 3 or equivalent or ability to undertake training towards this qualification

Knowledge

Essential

Knowledge of child health, development and protection Understanding safeguarding issues Basic knowledge of diabetes Understanding of working with agencies/multidisciplinary working

Desirable

Competent in setting up and using databases

Person Specification

Expirience

Essential

Experience of working in a multi-disciplinary team within a health care setting Able to work within a team prioritise workload with minimal supervision

Desirable

Taking part in audits Ability to deliver basic clinical advice within set guidelines Experience of organising study days

Education

Essential

Microsoft Office Suite, including Word, Excel, PowerPoint, Outlook In house patient information system (PAS) Educated to GCSE level or equivalent Grade C and above in English and Maths NVQ level 2

Desirable

NVQ level 3 or equivalent or ability to undertake training towards this qualification

Knowledge

Essential

Knowledge of child health, development and protection Understanding safeguarding issues Basic knowledge of diabetes Understanding of working with agencies/multidisciplinary working

Desirable

Competent in setting up and using databases

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

darent valley Hospital

darenth wood road

Dartford

DA2 8DA

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)

Employer details

Employer name

Dartford and Gravesham NHS Trust

Address

darent valley Hospital

darenth wood road

Dartford

DA2 8DA

Employer's website

https://www.dgt.nhs.uk/working-for-us (Opens in a new tab)