Job summary
Overview
There are a number of volunteering opportunities offered by Dartford and Gravesham NHS Trust at both Darent Valley Hospital and Queen Mary's Hospital, at Sidcup.
Volunteers help support the hospital in numerous different ways, assisting clinical staff on ward, meeting and greeting, as well as assisting office based staff with admin tasks.
We require the volunteers to be able to commit to a minimum of 3 hours of volunteering each week.
Subject to satisfactory references, Criminal Records Bureau checks and Occupational Health clearance and an informal interview we will invite you to join our volunteers.
You will complete our training programme and then move onto specific placements at the Trust.
Please note this is a volunteer position and you will not be paid for carrying out this role.
Main duties of the job
To assist the fundraising activities of Valley Hospital Charity by undertaking and assisting a range of administration, organisational and correspondence tasks.
Please see attached Job description for further details.
About us
We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you'll appreciate the opportunities we give you to volunteer in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we've achieved to make our Trust diverse and the best place to work and volunteer. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities. We have signed the Armed Forces Covenant Pledge and have a commitment to the Armed Forces Community.
We are dedicated to using our Continuous Quality Improvement (CQI) approach as our shared organisation model of change to enhance our services and ensure excellence in patient care.
If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. We strongly encourage that all our staff are vaccinated against COVID-19 and are vaccinated annually against Flu, in order to protect the health and safety of our staff and patients. Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.
Job description
Job responsibilities
Please note this is a volunteer position and you will not be paid for carrying out this role.
- To support the fundraising team with inward/outward correspondence
- To assist with campaigns, appeals and events.
- To generate thank you letters and certificates.
- To liaise with other Volunteers regarding charity stalls and fundraising initiatives.
- To answer the telephone, help with queries and take messages.
- To use IT equipment such as a PC/laptop/tablet printer etc.
- Provide administrative support which may include updating spreadsheets, electronic
- systems, monitoring form and other basic reporting functions (with training).
- Help produce promotional material, such as posters, leaflets etc.
- Undertake printing or laminating tasks, including photocopying.
- Liaise with other hospital and volunteer staff to help contribute to a positive experience for all.
- Help with any other reasonable fundraising requests including Corporate partnerships.
- To be available to provide additional assistance to the team on an ad-hoc and/or seasonal basis (Christmas, Easter etc) including raffles, mail outs, manning stalls both on and offsite & any other fundraising initiatives.
- Counting cash donations and paying in with the hospital cashiers.
- Any other non-professional or similar tasks that may be appropriate, after a discussion and agreement between you and the relevant manager/staff member
Please see attached job description for further details
Job description
Job responsibilities
Please note this is a volunteer position and you will not be paid for carrying out this role.
- To support the fundraising team with inward/outward correspondence
- To assist with campaigns, appeals and events.
- To generate thank you letters and certificates.
- To liaise with other Volunteers regarding charity stalls and fundraising initiatives.
- To answer the telephone, help with queries and take messages.
- To use IT equipment such as a PC/laptop/tablet printer etc.
- Provide administrative support which may include updating spreadsheets, electronic
- systems, monitoring form and other basic reporting functions (with training).
- Help produce promotional material, such as posters, leaflets etc.
- Undertake printing or laminating tasks, including photocopying.
- Liaise with other hospital and volunteer staff to help contribute to a positive experience for all.
- Help with any other reasonable fundraising requests including Corporate partnerships.
- To be available to provide additional assistance to the team on an ad-hoc and/or seasonal basis (Christmas, Easter etc) including raffles, mail outs, manning stalls both on and offsite & any other fundraising initiatives.
- Counting cash donations and paying in with the hospital cashiers.
- Any other non-professional or similar tasks that may be appropriate, after a discussion and agreement between you and the relevant manager/staff member
Please see attached job description for further details
Person Specification
Education and Training
Essential
- No specific qualifications are required
- Willingness to undertake Mandatory Training
Knowledge and Skills
Essential
- Good understanding of English both written and verbal, with clear communication skills
Experience
Essential
- No specific experience is required
Desirable
- Previous volunteering or experience of work in a health and social care setting
- Experience of working with the public
- Willingness to share own related personal experience to support patients
Personal Attributes
Essential
- oGood interpersonal skills
- oPresenting as smart and clean
- oThe ability to be friendly, polite and caring with patients, visitors and Trust staff
- oUnderstanding the importance of confidentiality
- oAbility to work on own initiative, and unsupervised at times
- oAbility to work as part of a team
- oReliable and punctual
- oAvailable to volunteer for at least 3 hours per week
- oTo embody the Trust's Values of care with compassion, respect and dignity, striving to excel, professional standards and working together.
- oTo exercise confidentiality and discretion
Person Specification
Education and Training
Essential
- No specific qualifications are required
- Willingness to undertake Mandatory Training
Knowledge and Skills
Essential
- Good understanding of English both written and verbal, with clear communication skills
Experience
Essential
- No specific experience is required
Desirable
- Previous volunteering or experience of work in a health and social care setting
- Experience of working with the public
- Willingness to share own related personal experience to support patients
Personal Attributes
Essential
- oGood interpersonal skills
- oPresenting as smart and clean
- oThe ability to be friendly, polite and caring with patients, visitors and Trust staff
- oUnderstanding the importance of confidentiality
- oAbility to work on own initiative, and unsupervised at times
- oAbility to work as part of a team
- oReliable and punctual
- oAvailable to volunteer for at least 3 hours per week
- oTo embody the Trust's Values of care with compassion, respect and dignity, striving to excel, professional standards and working together.
- oTo exercise confidentiality and discretion
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
